Telephony Administrator Jobs in Chicago, IL

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Developer Analyst IT

Medline Industries, LP

Northfield, Illinois, USA

Full-time

Job Summary This role requires strong communication skills and the ability to work effectively across teams to deliver high-quality solutions that enhance the efficiency and effectiveness of our Contact Center operations. Job Description Responsible for developing and implementing Contact Center technology systems such as Genesys CCaaS, Avaya & 8X8. Collaborating with business users to understand requirements and assist migration from different voice platforms to CCaaS technologies. MAJOR RE

Manager, Unified Communications

Complete Staffing Solutions

Remote

Full-time

Our client, a top tier global law firm hasan opening for a Manager, Unified Communications. The Manager, Unified Communications will lead our organizations unified communications strategy, implementation, and operations. The successful candidate will oversee a team of engineers and administrators responsible for managing critical platforms such as Microsoft Teams (chat, conferencing, and calling), Microsoft 365 email, Microsoft OneDrive, and Cisco Unified Communications Manager (CUCM), and ensur

Senior Business Analyst (Dynamics 365 Customer Service Implementation)

Medline Industries, LP

Northfield, Illinois, USA

Full-time

Job Summary We are seeking a Senior Business Analyst with expertise in implementing Microsoft Dynamics 365 Customer Service (D365 CS). The ideal candidate will play a pivotal role in gathering and analyzing business requirements, designing solutions, and driving the successful deployment of D365 CS. Analyze current Customer Service Helpdesk business processes and help innovate and improve with new processes, systems, workflows, or software enhancements. This role will collaborate closely with s

Voice Technology, Strategy & Analytics Manager

Allstate Insurance Company

Texas, USA

Full-time

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Voice Technology, Strategy & Analytics Manager is resp

Senior Core Telephony Engineer

World Wide Technology

Remote

Contract, Third Party

About the Role: We are seeking a highly skilled Senior Core Telephony Engineer with expertise in Cisco Voice and Avaya systems. This role is primarily remote, with occasional on-site requirements. You will be responsible for managing and optimizing our telephony infrastructure, ensuring seamless communication across the organization. Key Responsibilities: Design, implement, and manage telephony solutions using Cisco Voice and Avaya systems.Perform advanced troubleshooting and resolve complex tel

Network Security Engineer

DMV IT Consulting

Remote

Full-time

Hi Everyone, Please look into the requirement and share me relevant profiles to The contractor is responsible for the planning, analysis, design, development, testing, quality assurance, configuration, installation, implementation, integration, maintenance, and/or management of networked systems used for the transmission of information in voice, data, and/or video formats. Analyzing and defining network systems requirements.Implement solutions.Plan and track projects and coordinate interagency