Tier 2 Support Analyst Jobs in Atlanta, GA

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Tier 1 & 2 Desktop Support

Judge Group, Inc.

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Atlanta, Georgia, USA

Full-time

Location: Atlanta, GA Salary: $12.00 USD Hourly - $14.25 USD Hourly Description: seeking Desktop Support resource that will be part of a team responsible for supporting workstations running on Windows 10 and higher platforms in a 24x7 operating environment. This role will be responsible for handling all Tier 1 & some Tier 2 issues. The Technician is responsible for "imaging" workstations as outlined by departmental standard operating procedures and installing and configuring all associated
Posted 17 hours ago | Updated 5 hours ago

IT Support Analyst

Vector Consulting, Inc

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Decatur, Georgia, USA

Contract

Our government client is looking for an experienced IT Support Analyst on a 3+ months renewable contractopportunityin Decatur, GA. Position: IT Support Analyst Job Description: Imaging, deployment & technical support of laptops, desktops & peripherals to in-house & remote customers. Configure & support desktop applications & ensure configurations comply with IT policies. Date backup & restore, hardware surplus. Must be organized, capable of managing time wisely, and proficient, while supporting
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Posted 3 hours ago

Technical (Executive) Support Analyst

TEKsystems c/o Allegis Group

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Vinings, Georgia, USA

Full-time

Top Skills' Details *To begin with this will be 4 days onsite* 1.) 2+ Years experience with supporting C-level, AVP & VP level at an Enterprise Organization. Candidates must be able to articulate and provide references that clearly validate they have experience to providing technical support to this level of the organization. They have roughly 100+ end users that they would be supporting with a team of 3 total. -Most support will be handled onsite or remote -Potential to do in home support visit
Posted 2 days ago | Updated 5 hours ago

Desk Support Analyst ( Technical System Analyst)

Argyll Infotech Inc

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Decatur, Georgia, USA

Third Party, Contract

Role: System Analyst Location: Decatur, GA, USA W2 Position Exp: 3-5 Years Offer : 24/hr on W2 *Local Candidates only* *On-Site required from day 1* Job Summary: Imaging, deployment & technical support of laptops, desktops & peripherals to in-house & remote customers. Configure & support desktop applications & ensure configurations comply with IT policies. Date backup & restore, hardware surplus. Must be organized, capable of managing time wisely, and proficient, while supporting staff members b
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Posted 2 hours ago | Updated 2 hours ago

Senior Application Support Analyst

Synergis

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Atlanta, Georgia, USA

Contract

Senior Application Support Analyst Contract Hybrid Atlanta, Georgia or Birmingham, Alabama The Application Support Analyst is responsible for managing and supporting feature enhancements and defects, product and platform enhancements, maintenance, and life-cycle management for the Customer Engagement suite of online solution applications. Applications span multiple web, batch, and middleware technologies. JOB RESPONSIBILITIES Primary responsibilities include managing every aspect of the product
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Posted 25 days ago | Updated 9 days ago

Network Engineer (Tier 2.5)-(Illumio exp needed)

Brezo Business Solutions LLP

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Remote

Contract

We are hiring for a remote contractual job opening.Below are the details. If you are interested lease respond with your most recent resume. Network Engineer Tier 2.5 Contractual- 12 month+ (Has high chances of extension) Location: Remote Candidate Description Engineer for application migration / DataCenter exit project with 5-7 years experience in the Information Technology industry, minimum of 3 years of experience in a network operations role. Experience in Cloud technologies and knowledge
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Posted 38 days ago | Updated 10 days ago

SOC Analyst (Tier 2)

Valiant Solutions LLC

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Remote

Full-time

Valiant Solutions is seeking aSOC Analyst (Tier 2)to join our rapidly growing and innovative cybersecurity team! Candidates will join a fast-paced and creative team of SOC Analysts, Incident Response engineers, Threat Hunters, and Forensic Analysts focusing on the identification, interrogation, exploitation, and reporting of incidents for the enterprise. Valiant Solutions is a company thatcares about its employees- we've been named one of thein the Washington DC area TEN years in a row! If you
Posted 60+ days ago | Updated 2 days ago

Field Tech (Desk Side) Support Analyst

Symbioun Technologies, Inc

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Atlanta, Georgia, USA

Contract

Job specs Proactively check the status of computer labs & media center computers on a daily basis Maintain and update Chrome carts for student use Install OS updates and patches on Apple, Chromebooks, and Windows based PC devices Install, configure, and support printing devices. Maintain accurate asset assignment in Nimbus and Incident IQ. Maintain work areas and workspaces, including MDF/IDF closets Coordinate removal of obsolete equipment as required Serve as first point of contact for
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Posted 60+ days ago | Updated 17 days ago

Support Tier I

Kforce Technology Staffing

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Remote or Phoenix, Arizona, USA

Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Support Tier I. Responsibilities: * Responds to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies * Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions * Appropriately escalates incidents as r
Posted 29 days ago | Updated 1 hour ago

Application Support Engineer ( level 2 support)

Tekniforce

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Remote or Raleigh, North Carolina, USA

Full-time

We are looking for a Level 2 Application Support Engineer. This is full time permanent hire position with our client in Raleigh, North Carolina. You can work 100% remote (anywhere in USA) for this position. In this role as a Level 2 Application Support Engineer, you will be providing technical support for POS and Payments software products. No visa sponsorship is available at this time or in the future with this position. Responsibilities as Application Support Engineer: Perform root cause anal
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Posted 13 days ago

DRC-Technical Specialist 2/Infrastructure Analyst :: Only Local to Ohio

RICEFW Technologies Inc

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Remote or Columbus, Ohio, USA

Contract, Third Party

AM: Data entry experience Experience within infrastructure (telecom / VOIP) Local to Ohio and comfortable with travel within the State Experience with asset inventory Willingness to be trained up to speed within telecom functions, etc. of the organization Plusses: Motorola or Nokia or Samsung Experiencemanaging and troubleshooting over 50+ tickets Required/Desired Skills Skill Required /Desired Amount of Experience Data entry experience Required 0 1+ years within asset management Required 1 Ye
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Posted 7 days ago | Updated 2 hours ago

Desktop Support Tech Sr./ Atlanta, GA(Onsite),6 Months Contract

Suncap Technology

•

Atlanta, Georgia, USA

Contract

Job Description Onsite Role Must be local to GA Client is seeking Desktop Support resource that will be part of a team responsible for supporting workstations running on Windows 10 and higher platforms in a 24x7 operating environment. This role will be responsible for handling all Tier 1 & some Tier 2 issues. The Technician is responsible for "imaging workstations as outlined by departmental standard operating procedures and installing and configuring all associated hardware. The Technician is r
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Posted 1 day ago | Updated 5 hours ago

Production Support Analyst

AgreeYa Solutions

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Remote

Contract

Title : Production Support Analyst Location : 100% Remote Duration : 12+ Months Job description: Agreeya is a Global System Integrator and seeking an Production Support Analyst. Overview: The Production Support Analyst is responsible for working across designated teams to ensure applications are fully available to all stakeholders and customers. This individual will assist development teams in deployments, routine patching and system application monitoring / troubleshooting. Will analyze and eva
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Posted 1 hour ago

Okta Support Analyst (Remote)

Advantage Technical

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Remote or

Contract

Okta Support Analyst (Data) W2 candidates only. No third party or C2C. Location: Remote (Central Time hours) Duration: 6 months+ contract Rate: up to $43 an hour W2 Description: Looking for resources to assist with building out metrics and reporting capabilities in the IAM space (Security team). Required Daily Tasks: Monitor JSM queue and set timeline expectations with the requestor within 48 hours. Monitor #help-okta-integrations slack channel and ensure timeline expectations/next steps c
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Posted 21 hours ago | Updated 5 hours ago

Project Services and Support (SAS) Analyst (Similar to Healthcare Project / PMO Analyst / Project Management experience)

Svam International, Inc.

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Remote

Contract

Position Title: Project Services and Support (SAS) Analyst (Similar to Healthcare Project / PMO Analyst / Project Management experience) Reports to: Project Services and Support (SAS) Supervisor Work hours: 8-5 PST Remote assignment Start: Immediately 6 months project Position Summary: Under minimal supervision, the Project Services and Support (SAS) Analyst will significantly contribute to the clients Enterprise Project Management Office (EPMO) by applying a methodical approach to project exec
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Posted 4 days ago | Updated 12 hours ago

Technical Support Analyst - Senior

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Technical Support Analyst - Senior. This is a 12+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:24-18696 Pay Range: $38 - $40/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provides technical and pr
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Posted 8 days ago

Mid-level IT Service Technician

GovCIO

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Atlanta, Georgia, USA

Full-time

Overview GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Atlanta, GA and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee is part of a team that provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coord
Posted 6 days ago | Updated 5 hours ago

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

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Remote or Delray Beach, Florida, USA

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b
Posted 9 days ago | Updated 3 hours ago

Remote IT Support Analyst/Coordinator

Software Guidance & Assistance

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Remote or Jacksonville, Florida, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Remote IT Support Analyst/Coordinator for a CONTRACT assignment with one of our premier Healthcare Services clients in Jacksonville, FL. This role will be remote. Required Skills: 0-2 Years experience Bachelor's Degree in IT, Business, or CyberSecurity Must have excellent communication skills with the ability to speak in groups on meetings/calls Coordination of activities (vendor meetings/calls, member contact) Some light Tech/A
Posted 21 days ago | Updated 6 hours ago

Patient Support Analyst

Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client in the NYC area looking for a Patient Support Analyst. Responsibilities: * Monitor and answer the Service Desk phone, e-mail message queues, and auto-triggered request queues during their assigned tour (I, II or ) * Provide support and customer service to users, promote and / or escalate problem, incident, and request action items * Provide real-time Service Desk coverage to meet and exceed service level requirements and end-user expectations * Manage level
Posted 3 days ago | Updated 1 hour ago