Tier 2 Support Analyst Jobs in San Francisco, CA

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Desktop Support Technician - Level 2

STAND 8

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San Francisco, California, USA

Contract

STAND 8 provides end to end IT solutions to enterprise partners across the United States with offices in Los Angeles, New York, New Jersey, Atlanta and more, including internationally in Mexico, India and Japan. The Deskside Analyst role is an exciting opportunity to be a part of a Global Support Team supporting 2 TV stations located in Downtown San Francisco and San Jose. The role is 1st/2nd line deskside support break/fix and demands a high level of customer service to ensure that customer sat
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Posted 9 hours ago | Updated 1 hour ago

System Support Analyst II

Mitchell Martin, Inc.

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San Mateo, California, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a System Support Analyst II Location: San Mateo, CA Position Type: Contract Job Summary: As a technical resource provides support and operation of application User account administration Monitors help desk ticket escalations and provides tier 2 application support. Work with users to understand and resolve system problems Takes ownership of issues and collaborates with Help Desk and vendor support to drive issues to full resolution Assist in develo
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Posted 60+ days ago | Updated 5 hours ago

Project Controls Analyst II (Rail/Transit Projects)- 2 Years of Experience Required

AECOM Corp. - Worldwide

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San Carlos, California, USA

Full-time

Company Description At AECOM, we're delivering a better world. We believe infrastructure creates opportunity for everyone. Whether it's improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We're one global team -
Posted 7 days ago | Updated 4 hours ago

Incentives Operations & Support Analyst

Motion Recruitment Partners, LLC

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Oakland, California, USA

Full-time

Our large crypto company is looking for a contract Incentives Operations & Support Analyst. This is a remote contract position. As an Incentives Operations & Support Analyst, you'll join a dynamic team focused on delivering global growth and incentives programs. In this role, you'll be a guiding force for smooth execution of our incentives programs, ensuring user satisfaction and operational excellence from end to end. You'll build a deep understanding of incentives systems, legal frameworks, an
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Posted 8 days ago | Updated 17 hours ago

Network Engineer (Tier 2.5)-(Illumio exp needed)

Brezo Business Solutions LLP

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Remote

Contract

We are hiring for a remote contractual job opening.Below are the details. If you are interested lease respond with your most recent resume. Network Engineer Tier 2.5 Contractual- 12 month+ (Has high chances of extension) Location: Remote Candidate Description Engineer for application migration / DataCenter exit project with 5-7 years experience in the Information Technology industry, minimum of 3 years of experience in a network operations role. Experience in Cloud technologies and knowledge
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Posted 38 days ago | Updated 10 days ago

Tier 1 Customer Support - Remote

TEKsystems c/o Allegis Group

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Remote or Jacksonville, Florida, USA

Full-time

NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! **Position will be interviewing in 2 weeks and starting in June. Equipment is provided.** Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues.Will handle roughly 30-50 inbound calls a day dealing with troubleshooting and support.The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center.The CSR is responsible for responding to a high
Posted 3 days ago | Updated 4 hours ago

SOC Analyst (Tier 2)

Valiant Solutions LLC

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Remote

Full-time

Valiant Solutions is seeking aSOC Analyst (Tier 2)to join our rapidly growing and innovative cybersecurity team! Candidates will join a fast-paced and creative team of SOC Analysts, Incident Response engineers, Threat Hunters, and Forensic Analysts focusing on the identification, interrogation, exploitation, and reporting of incidents for the enterprise. Valiant Solutions is a company thatcares about its employees- we've been named one of thein the Washington DC area TEN years in a row! If you
Posted 60+ days ago | Updated 2 days ago

Support Tier I

Kforce Technology Staffing

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Remote or Phoenix, Arizona, USA

Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Support Tier I. Responsibilities: * Responds to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies * Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions * Appropriately escalates incidents as r
Posted 29 days ago | Updated 1 hour ago

Application Support Engineer ( level 2 support)

Tekniforce

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Remote or Raleigh, North Carolina, USA

Full-time

We are looking for a Level 2 Application Support Engineer. This is full time permanent hire position with our client in Raleigh, North Carolina. You can work 100% remote (anywhere in USA) for this position. In this role as a Level 2 Application Support Engineer, you will be providing technical support for POS and Payments software products. No visa sponsorship is available at this time or in the future with this position. Responsibilities as Application Support Engineer: Perform root cause anal
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Posted 13 days ago

Compliance Analyst

Motion Recruitment Partners, LLC

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San Francisco, California, USA

Full-time

Our large crypto company is looking for a contract Compliance Analyst. This is a remote contract position. The Global Complaints team is divided into three units, namely Consumer Complaints, Regulatory Complaints and Litigation Support. Each unit is made up of L2 complaints analysts responsible for production work - they are expected to accurately review and respond to complaints within service levels and provide investigation notes and observations to the CX Legal Team once needed. Contract Dur
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Posted 17 days ago | Updated 17 hours ago

DRC-Technical Specialist 2/Infrastructure Analyst :: Only Local to Ohio

RICEFW Technologies Inc

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Remote or Columbus, Ohio, USA

Contract, Third Party

AM: Data entry experience Experience within infrastructure (telecom / VOIP) Local to Ohio and comfortable with travel within the State Experience with asset inventory Willingness to be trained up to speed within telecom functions, etc. of the organization Plusses: Motorola or Nokia or Samsung Experiencemanaging and troubleshooting over 50+ tickets Required/Desired Skills Skill Required /Desired Amount of Experience Data entry experience Required 0 1+ years within asset management Required 1 Ye
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Posted 7 days ago | Updated 1 hour ago

Okta Support Analyst (Remote)

Advantage Technical

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Remote or

Contract

Okta Support Analyst (Data) W2 candidates only. No third party or C2C. Location: Remote (Central Time hours) Duration: 6 months+ contract Rate: up to $43 an hour W2 Description: Looking for resources to assist with building out metrics and reporting capabilities in the IAM space (Security team). Required Daily Tasks: Monitor JSM queue and set timeline expectations with the requestor within 48 hours. Monitor #help-okta-integrations slack channel and ensure timeline expectations/next steps c
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Posted 9 hours ago | Updated 1 hour ago

Project Services and Support (SAS) Analyst (Similar to Healthcare Project / PMO Analyst / Project Management experience)

Svam International, Inc.

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Remote

Contract

Position Title: Project Services and Support (SAS) Analyst (Similar to Healthcare Project / PMO Analyst / Project Management experience) Reports to: Project Services and Support (SAS) Supervisor Work hours: 8-5 PST Remote assignment Start: Immediately 6 months project Position Summary: Under minimal supervision, the Project Services and Support (SAS) Analyst will significantly contribute to the clients Enterprise Project Management Office (EPMO) by applying a methodical approach to project exec
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Posted 3 days ago | Updated moments ago

Technical Support Analyst - Senior

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Technical Support Analyst - Senior. This is a 12+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:24-18696 Pay Range: $38 - $40/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provides technical and pr
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Posted 7 days ago

Mid level IT Service Technician

GovCIO

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San Francisco, California, USA

Full-time

Overview GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in San Francisco, CA and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform
Posted 15 days ago | Updated 17 hours ago

Remote IT Support Analyst/Coordinator

Software Guidance & Assistance

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Remote or Jacksonville, Florida, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Remote IT Support Analyst/Coordinator for a CONTRACT assignment with one of our premier Healthcare Services clients in Jacksonville, FL. This role will be remote. Required Skills: 0-2 Years experience Bachelor's Degree in IT, Business, or CyberSecurity Must have excellent communication skills with the ability to speak in groups on meetings/calls Coordination of activities (vendor meetings/calls, member contact) Some light Tech/A
Posted 21 days ago | Updated 6 hours ago

Patient Support Analyst

Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client in the NYC area looking for a Patient Support Analyst. Responsibilities: * Monitor and answer the Service Desk phone, e-mail message queues, and auto-triggered request queues during their assigned tour (I, II or ) * Provide support and customer service to users, promote and / or escalate problem, incident, and request action items * Provide real-time Service Desk coverage to meet and exceed service level requirements and end-user expectations * Manage level
Posted 2 days ago | Updated 1 hour ago

Infrastructure Support Analyst

NR Consulting LLC

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Remote

Contract

Title: Infrastructure Support Analyst Location: Remote, but may need occasional travel to different sites across US and Canada Type: Contract Duration: Long Term Description: 10+ years of experience working in IT Infrastructure.Should have extensive experience in troubleshooting issues and provide effective solution during server and OS upgrades/deployment.Experience of leading the server/OS upgrades as a SMEGood knowledge of IBM Power machine (specially Power 10 servers), Viper serversPast expe
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Posted 2 days ago

Senior Premier SCM Support Analyst

Brooksource

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Remote

Contract

Position: Senior Premier SCM Analyst Location: 100% Remote Duration: 2+ year contract with extension possibility Job Description: Our client is seekingaskilled and dedicated Senior Programmer Analyst with extensive technical experience and operational understanding of the Premier SCM application platform to maintain these environments while the client migrates to Workday. The candidate should present comprehensive knowledge maintaining Premier solutions. Our consultant will serve as the main po
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Posted 10 days ago

PeopleSoft Integration Support Analyst

Seneca Resources, LLC

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Remote

Contract

A leading transportation agency located in New York, NY is looking for a PeopleSoft Integration Support Analyst with 3+ years of PS experience for a contract role. This is a remote role - (very high expectation that the consultant will be professional, reliable, reachable, and able to work productively while remote). Job Description: This position will be responsible for the development, configuration and implementation and integration of DAN (Disciplinary Action) modules and maintaining suppo
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Posted 22 days ago