Tier I Support Jobs in 11801

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Support Tier I

Kforce Technology Staffing

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Remote or Phoenix, Arizona, USA

Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Support Tier I. Responsibilities: * Responds to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies * Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions * Appropriately escalates incidents as r
Posted 30 days ago | Updated 2 hours ago

IT Support

Michael Page International

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New York, New York, USA

Contract

As a Level 1 Help Desk Technician, you will be the first point of contact for users seeking technical assistance and support. You will troubleshoot issues, provide timely resolutions, and escalate complex problems to the appropriate teams when necessary. Client Details Top tier non for profit. Description Provide first-level technical support to end users via phone, email, or ticketing system. Troubleshoot hardware and software issues on desktops, laptops, printers, and other peripherals. Inst
Posted 4 days ago | Updated 1 hour ago

Executive Desktop Support Lead

Dexter Technologies

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New York, New York, USA

Full-time

Dexter Technologies is a leading provider of Staffing and Recruiting Services.For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership positions. We are actively seeking qualified candidates for the following position for our client, who is an industry leader: Executive Desktop Support Lead Location: NYC, on-site
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Posted 21 days ago | Updated 18 days ago

Technical Support Lead

SilverSearch, Inc.

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New York, New York, USA

Full-time

Company: Global Law Firm Overview: As the Tech Support Team Lead, you orchestrate a seamless flow of technical support within a dynamic environment. Your role involves guiding a tech support team through incident resolution, service requests, hardware management, and network maintenance. Serving as the knowledge hub, you solve issues, escalate complex issues, ensure adherence to policies, and optimize service levels. Collaborating closely with the Tech Support Manager, you foster efficiency and
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Posted 15 days ago

IT Service Delivery Manager

Royal Communications

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Harrison, New York, USA

Full-time

Service Delivery Manager - White Plains / NYC / Hybrid Seeking someone with experience in managing and growing a Technical Support and Service Desk team. You will be responsible for overseeing the day-to-day activities of the Service Desk to ensure internal customers receive the support and service they require. Preferably someone who moved up the ranks in various technical roles, starting with help desk, desktop support engineer, and desktop support lead/supervisor. You are an experienced IT l
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Posted 23 days ago | Updated 10 days ago

Deskside Technician I

Stefanini

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Harrison, New York, USA

Full-time, Contract

Who we areStefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?Provide hardware/software
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Posted 11 hours ago | Updated moments ago

IT User Support Specialist

Hogan Lovells US LLP

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New York, New York, USA

Full-time

Keen to become part of a truly global, collaborative team of professionals? Your journey begins here. The role of the IT User Support Specialist is to provide desk side support to the business. This involves taking ownership of incidents & requests that have been assigned or escalated to the desk side team. They are responsible for troubleshooting these through to resolution in a timely and consistent manner, meeting customer satisfaction and continuous service delivery demands, thus cultivating
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Posted 18 days ago

Junior Trade Support Analyst

Prutech Solutions

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New York, New York, USA

Contract

Sr/Jr Trade Support Analyst CTH NYC NY Note: This is a Dynamic role working directly with and supporting the Cash Equities Trading desk. Must Haves: Unix/LinuxSQLPYTHON/JAVAEquity Trading Platform Domain ExpFIX PROTOCOL/FIX ATDL PROTOCOLIT Trading Desk4 days onsiteNeed to Fix the IssuesSupporting Market Equity TradersJob Description Junior Trade Support Specialist / Analyst:Join an established, fast paced Trade Support team and help grow our purpose driven Equity Sales and Trading Desk.The clie
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Posted 1 day ago | Updated 5 hours ago

Desktop Support Engineer

The Atlantic Group

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New York, New York, USA

Contract

Our client, a leading global commodities merchant, is seeking a strong Desktop Support Engineer to join their team in their brand new Midtown NYC office. In this role, you would be responsible for PC desktop, mobile device, and application support in a trading floor environment. Responsibilities: Perform Level 1 and 2 support and handle incoming help requests from end usersPerform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuri
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Posted 10 hours ago

Support Technician I ONSITE

Oracle Corporation

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Valhalla, New York, USA

Full-time

Job Description Come and join us! We're on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission? To build a human-centric healthcare experience powered by unified global data. It's a big challenge, but big challenges are what we do best. We're already redefining major bodies like the UK National Health Service, Blue Shield of California, and the Senegalese Ministry of Health-helping them turn data i
Posted 7 days ago | Updated moments ago

Executive Administrative Assistant

Kellton

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New York, New York, USA

Contract

Title: Executive Administrative Assistant Location: NYC Remote/Hybrid/Onsite: Hybrid Position Type: Contract, possible temp-to-perm Duration: 6+ months Rate: $28.00 - $30.00/hr ROLE OVERVIEW: We are looking for a candidate to join the team to help administratively support the sales efforts, and work alongside Analysts, Associates and sales professionals. RESPONSIBILITIES:Supports executives and administrative staff in general office duties and defers all significant decision making to management
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Posted 4 days ago | Updated 11 hours ago

FIX Onboarding and Production Support Specialist

SANS

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New York, New York, USA

Third Party, Contract

TECH MATCH New York Candidates only. Local only Job Title: FIX Onboarding and Production Support Specialist Duties: 5 days onsite to start but will evolve into hybrid 4/1 after 3 months. Hands-on FIX Onboarding and Production Support Specialist who will be part of our Equity IT DevOps team supporting Equities, Options, Futures and Post trading allocations. The ideal candidate should have strong technical background with experience working with FIX Protocol and troubleshooting associated techn
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Posted 4 days ago

Geek Squad Agent (Retail Store)

Expedia Group

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Valley Stream, New York, USA

Full-time

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices. What you'll do Provide positi
Posted 13 hours ago | Updated 1 hour ago

Geek Squad Agent (Retail Store)

Best Buy

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Valley Stream, New York, USA

Part-time

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices. What you'll do Provide positi
Posted 13 hours ago | Updated 1 hour ago

Project Engineer

CURTISS-WRIGHT CORPORATION

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East Farmingdale, New York, USA

Full-time

Project Engineer We are looking for a Project Engineer to join our Target Rock team! As our Project Engineer, you will, direct all engineering aspects of assigned projects related to design, development, and supply of valve actuators and other equipment for Defense Actuation applications. You will provide support to planning, purchasing, manufacturing, quality, contracts, programs, and assembly departments, as required, including proposals needing engineering inputs, engineering changes (ECOs),
Posted 3 days ago | Updated 2 hours ago

Sr. Windows Desktop Support_NYC

Synechron

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New York, New York, USA

Full-time, Third Party

Windows Desktop Support Location: NYC The DeskOps Engineer will be responsible for the deployment, maintenance, and support of corporate applications and desktop infrastructure. Key Skills: Vmware, Appvolume, SCCM Major Responsibilities: Primary responsibilities include handling day to day user issues and escalations, packaging, software deployments and patching standards.Experience with App Volumes Manager to create, provision, assign, update, edit, and delete, and manage AppStacks.Work with a
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Posted 21 days ago | Updated 4 days ago

Junior support engineer (video)

Softnet Consulting Inc.

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New York, New York, USA

Contract

Junior support engineer (video) Loc: NYC, NYOnsite from Day1--Need strictly locals Duration: Long term contract(24+ months) Confirm Rate: $open/hr. on c2c or w2. JOB DUTIES AND RESPONSIBILITIES: Seeking a dedicated Junior Support Engineer to manage our Client's extensive video management system, which includes over 65,000 cameras. This role requires interaction with various system management teams and customers to support over 650 servers, 28,000 cameras, and 4,000 users. The ideal candidate w
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Posted 9 days ago | Updated 4 hours ago

Network Support Technical Engineer

STAND 8

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New York, New York, USA

Contract

STAND 8 provides end to end IT solutions to enterprise partners across the United States with offices in Los Angeles, New York, New Jersey, Atlanta and more, including internationally in Mexico, India and Japan. We are recruiting a Network Support Technician to deliver advanced assistance in technology-related issues, primarily within the newsroom or production environment, but also aiding with events as necessary. This role entails providing hardware and software support for crucial computers a
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Posted 1 day ago | Updated 1 hour ago

IT Support Specialist

Randstad Digital

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New York, New York, USA

Contract

job summary: H&M is looking for an IT Support Specialist to join their Canadian team in Toronto. As a level 1/Level 2 Help Desk professional, they are looking for someone who is technically savvy and can report to the Toronto office Monday through Friday 8-5PM. Responsibilities: Technically savvy Level1/Level 2 Help Desk Scenarios Tickets usually created for incidents Or have a tech lounge (In the Toronto Office) Standard prompt stuff but also doing deskside/hardware type of support Proficie
Posted 14 days ago | Updated 1 hour ago

FIX Onboarding and Production Support Specialist

Robert Half

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New York, New York, USA

Contract

Description A leading financial institution is seeking a proactive FIX Onboarding and Production Support Specialist to join our Equity IT DevOps team. This role focuses on supporting various trading functions, including Equities, Options, Futures, and Post-trading allocations. Candidates should possess a solid technical background, with expertise in FIX Protocol and the ability to troubleshoot related technical issues. Requirements Responsibilities: Lead client onboarding processes for our FIX t
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Posted 7 days ago | Updated 1 hour ago