Tier II Help Desk Analyst Jobs

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Tier II Helpdesk Technician

TEKsystems c/o Allegis Group

On-site in Des Moines, Iowa, USA

Full-time

Description: Provides Tier 2 desktop support (telephone, deskside, remote) to users, operating systems (Windows and MacOS), email, standard end user applications, printers, smart phones/mobile devices, and other standard end user managed tools, and peripherals. Provisions and de-provisions equipment and accounts in support of end user on- and off-boarding. Supports system refresh, images new computers using a standard-image, and securely wipes hard drives upon deprovisioning. Documents, track

Tier II Help Desk Analyst

SAIC

On-site in Washington, District of Columbia, USA

Full-time

Job ID: 2404458 Location: WASHINGTON, DC, US Date Posted: 2024-03-26 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: DOE Q Potential for Remote Work: No Description We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career with SAIC. In this role you are responsible for instal

Tier II Help Desk Analyst

SAIC

On-site in Las Vegas, Nevada, USA

Full-time

Job ID: 2401165 Location: LAS VEGAS, NV, US Date Posted: 2024-02-19 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: DOE Q Potential for Remote Work: No Description SAIC is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team to begin an exciting and challenging career with SAIC in Las Vegas, NV. Duties

Tier II Helpdesk/Technical Support Specialist (Event Management)

Business Operational Concepts

On-site in Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o

Tier II Helpdesk/Technical Support Specialist

Business Operational Concepts

On-site in Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o

Help Desk Analyst Tier 2 - Contract - 100% Onsite - Annapolis, MD - B3374B

Technovision, Inc.

On-site in Annapolis, Maryland, USA

Contract, Third Party

Our direct client is looking for a Help Desk Analyst Tier 2 for a 100% Onsite Contract in Annapolis, MD Job Description: - Anne Arundel County Dept of Health is in need of a Help Desk/Desktop Support resource for a short-term (12-week) position. - This is an ONSITE POSITION. - Candidates must be willing and able to work onsite full time for the duration of the contract. - Remote work WILL NOT be considered. - ONLY SUBMIT LOCAL CANDIDATES. - This is a SHORT-TERM position expected to last only

Tier 2-3 Help Desk Analyst - M

Next Step Systems

On-site in Centreville, Virginia, USA

Full-time

Tier 2-3 Help Desk Analyst, Centreville, VA We are looking for a Tier 2-3 Help Desk Analyst for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Help desk does not typically go on-site; however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 months of working on the Helpdesk. Thi

Help Desk Analyst II

Robert Half

On-site in Fitchburg, Wisconsin, USA

Full-time

Description We are offering a contract to hire employment opportunity for a meticulous Help Desk Analyst II in Fitchburg, Wisconsin. This role involves providing support to MacOS and Linux systems, utilizing Zendesk and other ticketing systems for problem-solving, and maintaining a customer-focused approach to ensure high customer satisfaction. Responsibilities: Provide support for MacOS and Linux systems, troubleshooting issues and ensuring systems run smoothly Utilize Zendesk and other ticket

Tier II Cyber Incident Response Analyst

SAIC

On-site in Hines, Illinois, USA

Full-time

Job ID: 2405649 Location: HINES, IL, US Date Posted: 2024-04-18 Category: Cyber Subcategory: Cybersecurity Ops Schedule: Full-time Shift: Night Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description Overview: We are seeking a motivated, career and customer oriented Cyber Incident Response (CIR) Tier II Analyst interested in joining our Cyber Security Operations Center (CSOC) team in support of the

Tier II Cyber Incident Response Analyst

SAIC

On-site in Martinsburg, West Virginia, USA

Full-time

Job ID: Location: MARTINSBURG, WV, US Date Posted: 2024-04-18 Category: Cyber Subcategory: Cybersecurity Ops Schedule: Full-time Shift: Night Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description Overview: We are seeking a motivated, career and customer oriented Cyber Incident Response (CIR) Tier II Analyst interested in joining our Cyber Security Operations Center (CSOC) team in support of the Dep

Tier II Cyber Incident Response Analyst

SAIC

On-site in Austin, Texas, USA

Full-time

Job ID: Location: AUSTIN, TX, US Date Posted: 2024-04-18 Category: Cyber Subcategory: Cybersecurity Ops Schedule: Full-time Shift: Night Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description Overview: We are seeking a motivated, career and customer oriented Cyber Incident Response (CIR) Tier II Analyst interested in joining our Cyber Security Operations Center (CSOC) team in support of the Departme

Help Desk Analyst II

Robert Half

On-site in Miami, Florida, USA

Full-time

Description Robert Half is looking for Help Desk Analysts like you to join our team! This long-term contract / temporary to hire employment opportunity is based in the Miami, Florida area. We're looking for some with a can-do attitude who is looking to be part of a highly motivated team, so if that's you, apply today! This job requires you to handle complex end-user support issues and provide support to team members by focusing and restoring service to the end users. It is also important for

Help Desk Tier I&II

QCI/Quandrant, Inc.

On-site in Chantilly, Virginia, USA

Full-time

Help Desk Tier I&II Chantilly, VA MUST: Experienced Help Desk Tier I&II 3 - 5 years of Help Desk Tier I&II Support 3 - 5 years of Remote Troubleshooting is required 1+ years working for a Commercial company (Non Govt) or Managed Service Provider (MSP) 2 years experience installing, upgrading, repairing, moving and replacing servers, desktops, laptops and peripherals Remote Management / Monitoring (RMM) applications; Proficient with Autotask, Datto RMM, Datto Backup Systems, Microsoft 365, Son

Help Desk Analyst II

Robert Half

On-site in Boston, Massachusetts, USA

Full-time

Description Client needs a Service Desk Analyst for a contract position with the potential for extension and conversion to an FTE. This person will have 1-3+ years of Help Desk experience, experience with imaging Windows machines (any imaging tool is OK including SCCM, KACE, Intune, etc.) and experience deploying Windows patches or security fixes (similar to imaging, please ask candidates about this), would be a nice to have. Zoom/Teams/Webex video conferences support would be great. Client uses

Help Desk Analyst II

Robert Half

On-site in St. Louis, Missouri, USA

Contract

Description Looking for a new opportunity? You should apply for this Help Desk Analyst position with a growing company! We're looking for a self-confident, motivated person with a strong work ethic and excellent communication skills who enjoys a fast-paced, team-driven environment, so if that's you, we invite you to apply! You'll be great at this Service Desk Analyst job if you can represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services. I

Help Desk Analyst II

Robert Half

On-site in Phoenix, Arizona, USA

Full-time

Description If you want to join the team at Robert Half, consider this Help Desk Analyst opportunity. This position is best for someone with a can-do attitude who is looking to be part of a highly motivated team. This Service Desk Analyst job might be for you if you can represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services. In the course of your work, you might need to create knowledge articles and arrange training for other Service Des

Help Desk Analyst II

Robert Half

On-site in Cheektowaga, New York, USA

Full-time

Description Robert Half is looking for Help Desk Analysts like you to join our team! The ideal candidate for this position has a can-do attitude and is looking to be part of a highly motivated team. This Service Desk Analyst job might be for you if you can represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services. The perfect candidate for this job will be able to create knowledge articles and arrange training for other Service Desk Analysts

Help Desk Analyst II

Robert Half

On-site in East Hartford, Connecticut, USA

Contract

Description If you're a Help Desk Analyst candidate, consider this Robert Half opportunity. We encourage you to apply if you have a can-do attitude and are looking to be part of a highly motivated team. Can you represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services? This Service Desk Analyst job might be for you. This position could certainly have duties including creating knowledge articles and arranging training for other Service Desk A

Help Desk Analyst II

Robert Half

On-site in Cambridge, Massachusetts, USA

Contract

Description If you're a Help Desk Analyst candidate, consider this Robert Half opportunity. You should apply today if you have a can-do attitude and are looking to be part of a highly motivated team. Service Desk Analysts represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services. Your duties might include creating knowledge articles and arranging training for other Service Desk Analysts when needed. We're looking for someone who is comfo

Help Desk Tier 1

Robert Half

On-site in West Des Moines, Iowa, USA

Contract

Description Robert Half is seeking a Help Desk Tier 1 Technician to join our clients fast-paced environment. This role is based in West Des Moines, Iowa and is a long-term contract / temporary opportunity. Job Description Provide first-level technical support to end-users regarding software, hardware, and network-related issues via phone, email, or chat.Diagnose and troubleshoot problems, escalate complex issues to Tier 2 support when necessary.Document all support interactions and resolutions