VOIP Call Center/Helpdesk Jobs in Baltimore, MD

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Help Desk Support Technician

Decisionpoint Corporation

Baltimore, Maryland, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r

Network Engineer

Leidos

Fort Meade, Maryland, USA

Full-time

Unleash Your Potential with Leidos Join Leidos and tackle the world's toughest technical challenges head-on. Advance your career at lightning speed, unlock your talents, and make an impact that matters-supporting critical national security missions at Fort Meade, Maryland, to bolster Air Force ISR operations. The Opportunity As our Network Engineer, you'll own the end-to-end design, deployment, and health of Local Area Networks (LAN) and Wide Area Networks (WAN). You'll keep voice, data, and

Senior Network Specialist - Secret Clearance

Zachary Piper Solutions, LLC

Aberdeen, Maryland, USA

Full-time

Piper Companies is looking for a Network/System Administrator to join a government contractor in Aberdeen Proving Ground, MD. This role requires the candidate to report onsite and have an active Secret Clearance Essential Duties of the Network/System Administrator: Install and configure LAN, WAN and internet systemsEnsure network availability to all system usersMonitor/test website performanceAssist in network analysis, monitoring, coordination and planning Qualifications of the Network/System

IT Manager

LaSalle Network

Remote

Contract

IT Manager LaSalle Network is partnered with a nationwide construction company who is searching for their next Remote IT Manager. This individual will lead IT project execution, manage MSP relationships, and ensure seamless day-to-day operations across a distributed environment. This role is ideal for a candidate looking to transition from hands-on technical work into strategic IT leadership, particularly in areas such as Microsoft 365, Intune, cloud-based VoIP systems, and support queue oversig