Voice Analyst Jobs in Dallas, TX

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Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are looking for a Telecommunications Specialist to join our team. This role is a contract to permanent employment opportunity. You will be responsible for provisioning and maintaining VoIP related products and serving as an escalation point of technical support for our national voice services platform. This is a fully remote position. Responsibilities: Serve as a primary escalation path for field agents with VoIP related dispatches and trouble tickets Monitor network devices, inte
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Posted 2 days ago | Updated 7 hours ago

Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are offering a contract to permanent employment opportunity for a Telecommunications Specialist. This role is primarily remote, serving as a key point of technical support for our national voice services platform. As a Telecommunications Specialist, you will be responsible for the provisioning, maintenance, and troubleshooting of VoIP related products, working closely with our Technical Support Engineers and VoIP Engineers to ensure smooth operations of our voice platforms. Respon
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Posted 2 days ago | Updated 7 hours ago

Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are seeking a Telecommunications Specialist to join our team in Holland, Ohio. This role is a contract to permanent, offering the opportunity to provide technical support for our national voice services platform, specifically focusing on VoIP related products. This position is fully remote and responsibilities include maintaining active communication with our customers, on-site technicians, and carrier service providers. Responsibilities: Serve as an escalation path for field agen
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Posted 18 days ago | Updated 7 hours ago

Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are offering a contract to permanent employment opportunity for a Telecommunications Specialist. This role will be centered around the provision and maintenance of VoIP related products within a 24/7/365 Network Operations Center. The position is fully remote, involving active communication with customers, technicians, carrier service providers, and our Technical Support Engineers and VoIP Engineers. Responsibilities: Serve as a primary escalation point for field agents with VoIP
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Posted 18 days ago | Updated 7 hours ago

Credit Card Platform Development Product Owner - REMOTE POSSIBLE

System One

•

Remote or Dallas, Texas, USA

Full-time

Please send me your details (resume, work authorization status, current location, availability and compensation expectations) directly to: for an immediate consideration. Make sure to include both the job title and location of the job if you email me directly. Contract position; contract can be extended; C2H is possible. The job is on-site with a hybrid work schedule but remote work might be an option for a very qualified candidate. Candidates ideally must be local or willing to relocate wit
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Posted 1 day ago | Updated 8 hours ago

contact center

Vy Systems

•

Remote

Contract, Third Party

Nice cxone experience Able to configure nice cxone workflows for contact centres use cases Able to maintain nice cxone based solutions and support various contact center agents Able to create nice cxone reports for various product components Mentor junior analysts Able to adopt new service/ product sets of nice cxone suite Able to work and support amazon connect technology Great communication skills Able to handle the business stakeholder meetings on their own.
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Posted 3 days ago | Updated 3 days ago

Senior Technology Specialist - Biz Apps Finance & Operations

Microsoft Corporation

•

Irving, Texas, USA

Full-time

In Small, Medium, Corporate (SMC) and Digital Sales, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the SMC and Digital Sales organization is on pace to be Microsoft's next $100 billion-dollar business - this is where you come in. As part of local subsidiaries or Digital Sales centers around th
Posted 4 days ago | Updated 7 hours ago

Technology Specialist - Azure Infra

Microsoft Corporation

•

Irving, Texas, USA

Full-time

In the Small, Medium, Corporate (SMC) and Digital Sales, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the SMC and Digital Sales organization is on pace to be Microsoft's next $100 billion-dollar business - this is where you come in. As part of local subsidiaries or Digital Sales centers aroun
Posted 14 days ago | Updated 7 hours ago

Genesys Cloud Engineer

Connect Tech+Talent

•

Remote

Third Party, Contract

Genesys Cloud Engineer Remote Contract A Genesys Cloud Engineer is responsible for the development, deployment, and maintenance of the Genesys Cloud platform to ensure seamless communication between customers and businesses. This role requires technical expertise in cloud-based telephony, contact center solutions, and experience in implementing and integrating Genesys Cloud with third-party systems. Key responsibilities of a Genesys Cloud Engineer may include: Design and configure Genesys Clou
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Posted 3 days ago | Updated 3 days ago

MS Teams with Enterprise Voice Expert

IDC Technologies

•

Remote

Contract

Dear Applicant, Hope you are doing well We have an urgent requirement of MS Teams with Enterprise Voice Expert with one of our global consulting client . Kindly click to apply if you are available and interested in the job role mentioned below. Job Title : MS Teams with Enterprise Voice Expert Location : Remote USA Duration : Contract PRIMARY RESPONSIBILITIES: Responsible for migrating user base from Skype Online/OnPrem to MS-Teams8 to 10 years experience on Skype, Microsoft Teams with Ente
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Posted 33 days ago | Updated 30 days ago

Telecom SME

Berrysoft Consulting

•

Remote

Contract

SCOPE OF SERVICES: The selected candidate will play a key role in providing subject matter expertise during negotiations and will review all Vendors contracting documents.Review Vendors contract amendment responses, Attachments and Service Specific Terms and Conditions (SSTP), analyze and provide recommendations/solution options on how City should proceed.Maintain and orient City users to Telecom Enterprise Agreement (TEA) contract guidelines, procedures, and templates.Price benchmarking, SLA
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Posted 4 days ago | Updated 21 hours ago

Senior Amazon Connect Developer (Voice Connect)

Critical River, Inc.

•

Remote

Contract

Hi , I hope you are doing well..!! Please find below job description with one of our client. Job Title: Senior Amazon Connect Developer (Voice Connect) Location: Remote Duration: 6Months Summary Description of Position: System Management: ** Oversee the administration, configuration, and maintenance of Amazon Connect instances. Ensure system reliability, scalability, and efficiency.Problem Solving: ** Identify, diagnose, and resolve technical issues, including network, integration, and applicati
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Posted 12 days ago | Updated 1 day ago

Customer Support Engineer

Value Consulting

•

Remote

Full-time

Responsibilities Provide technical support to customers via phone, email, or chat. Diagnose and resolve software and hardware issues. Answer inquiries and address customer concerns. Guide customers through product installation and troubleshooting processes. Escalate complex issues to the appropriate internal teams. Document customer interactions and troubleshooting steps. Collaborate with the development team to resolve recurring issues and suggest product improvements. Provide timely and accura
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Posted 26 days ago

UCC Engineer

TEKsystems c/o Allegis Group

•

Dallas, Texas, USA

Full-time

*PLEASE NOTE THAT MS TEAMS EXPERIENCE IS REQUIRED Description: Job summary: The Unified Communications (UC) Engineer is responsible for the design and delivery of UC technologies and solutions, including, but not limited to: global, integrated IPT infrastructure; instant messaging / presence; collaboration; and video conferencing. This role requires deep and broad experience designing and implementing solutions at an enterprise level to Allegis Operating Companies globally. It requires the abili
Posted 1 day ago | Updated 7 hours ago

Managed Services Engineer - Networking

CDW

•

Remote

Full-time

Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We're also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward. The primary purpose of this position is to manage and maintain IT infrastructure environments for Managed Services customers, which may in
Posted 1 day ago | Updated 7 hours ago

Information Security Architect

Paramount Software Solutions, Inc

•

Remote or Denver, Colorado, USA

Full-time, Part-time, Contract, Third Party

Job Id: SLDS-IDM-001 Title: Information Security Architect Location: Remote, locals preferred - 201 E Colfax Ave Denver, Colorado 80203 Duration: 12 Months Client State of CO - CDE Description: CDE IDM Replacement / Upgrade recommendations for RFP assistance project 1.1. The Colorado Department of Education (hereafter referred to as "CDE" or "the Department") is contracting with uWork.com, dba Covendis, 200 Walker St. SW, Unit B, Atlanta, GA 30313, to provide an Information Security Architec
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Posted 24 days ago | Updated 7 hours ago

Voice Engineer

Motion Recruitment Partners, LLC

•

Irving, Texas, USA

Full-time

A global steel recycling and manufacturing company headquartered in Irving; TX is looking to bring on a Voice Engineer to join their team. They're looking for a Voice subject matter expert who has experience with Skype for Business to Teams migrations, O365, SIP trunking, and the ability to do installations and SBC configurations. Contract Duration: 6 Months, hybrid in Irving, TX. Upon conversion the company offers great benefits, 401k match, and all employees have a bonus structure. Required Sk
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Posted 46 days ago | Updated 7 hours ago

Microsoft Teams Voice Engineer

Motion Recruitment Partners, LLC

•

Irving, Texas, USA

Full-time

The client we are working with is a global steel recycler and manufacturer headquartered in Irving, TX. They reach across the US, the UK, Central Europe, and Asia. They're looking for a Microsoft Teams Voice SME who has experience with Skype for Business to Teams migrations, O365, SIP trunking, Audio codes, and the ability to do installations and SBC configurations on the front and the back end. They really need an expert to come in and hit the ground running, someone to come in as a thought lea
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Posted 45 days ago | Updated 7 hours ago

IS Product Owner Analyst - CRM

Concentra

•

Addison, Texas, USA

Full-time

The Customer Relationship Management (CRM) Product Owner Analyst serves as the voice of the customer within the team and has ownership and accountability of the backlog prioritization, roadmap planning, development, and launch of their team's features. The CRM Product Owner Analyst must have deep understanding of the strategic vision of their program to influence the team without direct management authority. This role will require connecting with users and obsessing over their needs. Responsible
Posted 60+ days ago | Updated 7 hours ago