Voice of the customer Jobs

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Sr. Digital Product Owner - e-Commerce (Hybrid)

Recruit Professional Services

Spring Valley, New York, USA

Full-time

Sr. Digital Product Owner - e-Commerce (Hybrid) - 4 Days in the Office and 1 day from home on Friday NOTE: Must have SAP e-commerce Position Type Currently seeking a Sr. Product Owner to join our Digital Products team. This key role will help manage a portfolio of digital products with a best-in-class digital customer experience, specifically focusing on enhancing the e-commerce experience across all channels. Working with a cross-functional team of business partners, engineering and marketing t

OT Network Technician Lead

Zettalogix INC

Ennis, Texas, USA

Third Party, Contract

Job: OT Network Technician Lead (M)6 month contract (6 month right to hire)ONSITE: Ennis, TX SKILLS: Must have RSLinx and/or FactoryTalk, Operational Technology (OT) experience, Project Lead experience, remote and physical hands-on network support (configuration, connectivity, cabling, maintenance, troubleshooting), Manufacturing experience. Job Description We are looking for an OT Network Technician Lead who can align the delivery of our technology services with our Operational Technology (OT)

Enterprise IT Services Lead - FBI

General Dynamics

Huntsville, Alabama, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Solutions Architect Job Qualifications: Skills: Information Technology (IT), Information Technology (IT) Services, Strategic Delivery Certifications: None Experience: 20 + years of related experience ship Required: Yes Job Description: We are GDIT - the people supporting and securing some of the most complex government

OT Network Technician Lead

Dew Softech Inc

Ennis, Texas, USA

Full-time, Part-time, Contract, Third Party

OT Network Technician Lead Location: Ennis, TX (Onsite) Contract Duration: 6+ Months SKILLS: Must have RSLinx and/or FactoryTalk, Operational Technology (OT) experience, Project Lead experience, remote and physical hands-on network support (configuration, connectivity, cabling, maintenance, troubleshooting), Manufacturing experience. Job Description: We are looking for an OT Network Technician Lead who can align the delivery of our technology services with our Operational Technology (OT) goals

VOC Engineer IV

Rheem Manufacturing Company

Montgomery, Alabama, USA

Full-time

The VOC (Voice of Customer) Engineer will facilitate effective communication between our team and the organization. This role will focus on building strong relationships, developing communication tools, and prioritizing customer feedback to guide strategic decisions. The ideal candidate will excel in collaboration, process development, and supporting the team in prioritizing VOC opportunities to provide solutions for external stakeholders.This position will support the Enterprise Division Qualit

R&D Engineer

Amcor Inc

Neenah, Wisconsin, USA

Full-time

We are global, we are impacting the lives of millions every day, we are making a difference! At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to make all our products recyclable or reusable by 2025. Through our products and global footprint, we are in a unique position to truly make a difference in the packaging space. Our products impact the lives of millions of people across the globe every day from food, beverage, pharmaceutical, medical,

Staff, Sustaining Hardware Engineer - HN1013456

Juniper Networks

Sunnyvale, California, USA

Full-time

At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Staff, Sustaining Hardware Engine

Frontend Software Engineer, Growth Engineering

Postman, Inc.

San Francisco, California, USA

Full-time

Who Are We? Postman is the world's leading API platform, used by more than 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration-enabling users to create better APIs, faster. The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held,

Quality Manager

Eaton Aerospace

Dallas, Texas, USA

Full-time

Job DescriptionEaton's Electrical Division's Supply Chain Group is currently seeking a Quality Manager to join the team! This role is based at our Lancaster, TX site. Relocation assistance is available! Who we are: We are one of three major distribution hubs for the Eaton Electrical Sector consisting of 145 employees, with projected expansion to approximately 300 employees. We operate in a 575,000 sq ft warehousing space distributing four product lines with growth to six product lines in the ne

VOC Engineer IV

Rheem Manufacturing Company

Roswell, Georgia, USA

Full-time

The VOC (Voice of Customer) Engineer will facilitate effective communication between our team and the organization. This role will focus on building strong relationships, developing communication tools, and prioritizing customer feedback to guide strategic decisions. The ideal candidate will excel in collaboration, process development, and supporting the team in prioritizing VOC opportunities to provide solutions for external stakeholders. This position will support the Enterprise Division Quali

Genesys Systems Analyst

Randstad Digital

West Des Moines, Iowa, USA

Full-time

job summary: Are you a Genesys Cloud CX expert passionate about shaping exceptional customer experiences? Do you thrive on leading complex implementations, optimizing omnichannel flows, and integrating cutting-edge contact center technologies? We're partnering with a leading organization to find a Genesys Cloud CX Analyst to drive the strategic development and oversight of their Genesys Cloud CX platform. This is a pivotal role for a technologist who wants to significantly impact customer inte

Staff Cloud Support Engineer - Data Platform

Snowflake Inc.

Atlanta, Georgia, USA

Full-time

Where Data Does More. Join the Snowflake team. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers' success. We form partnerships with customers by listening, learning, and building connections. Snowflake's values are key to our approach and success in delivering world-class Support. Putting customers first, acting with integrity, owning i

Senior Cloud Support Engineer - Public Sector, SQL (2nd Shift)

Snowflake Inc.

Atlanta, Georgia, USA

Full-time

Where Data Does More. Join the Snowflake team. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers' success. We form partnerships with customers by listening, learning, and building connections. Snowflake's values are key to our approach and success in delivering world-class Support. Putting customers first, acting with integrity, owning i

Cisco UC/Voice/UCCE/UCCX/PCCE Tier III Engineer

Brezo Business Solutions LLP

Remote

Contract

Cisco UC/Voice/UCCE/UCCX/PCCE Tier Engineer Working Hours: 4 - 10 hr staggered shifts as indicated on draft shift schedule for Eastern Time Zone Estimated Duration: 12-36 months Clearance: Must be able to pass a Public Trust type background check with fingerprinting and drug screening Requirements: Bachelor s degree required or equivalent experience. Five (5) years minimum experience in the Voice/Unified Communications, Unity, Unified Contact Center Enterprise (UCCE), AND Package Contact Cen

Systems Analyst

EDI Specialists, Inc.

Queens, New York, USA

Full-time

As a System Analyst, you will be a key contributor to our company's IT ERP/TMS services and peripheral ecosystems, including API/EDI, integration, PO management, etc. What we're looking for Systems Analyst with 3-7 years of experience in related fields. Conversational Mandarin is a plus!What you will do: Engage: Engage with stakeholders to ensure system quality and solution requirements Define and drive voice of customer (VOC) routines to continuously collect service feedback Collaborate with

Technical Product Manager - Manufacturing and Supply Chain

Russell, Tobin & Associates

North Reading, Massachusetts, USA

Contract

Role - Technical Product Manager - Manufacturing and Supply Chain Contract - 12 months with possible extension North Reading, MA (Fully Onsite) Pay-rate - $70/h - $75/h on W2Description:We are seeking an experienced Product Manager-Technical for Manufacturing and Supply Chain Enterprise Applications to lead the transformation of our critical enterprise applications to next generation systems that incorporate the latest technologies and AI capabilities.As a Product Manager-Technical for Manufactu

Electrical Lead - Senior Staff Electrical Engineer, R&D

Stryker

Portage, Michigan, USA

Full-time

Work Flexibility: Hybrid Stryker Instruments is seeking an experienced Electrical Lead to support New Product Development within our Neptune Product Portfolio. In this hybrid role, you will split your time between hands-on PCB design and development (50%) and leading electrical engineering efforts - including driving technical decision-making, guiding product architecture, and facilitating team collaboration. We're looking for a strong technical leader with excellent communication skills who th

Data Center and Infrastructure Field technologist Sr Manager

Lenovo

Morrisville, North Carolina, USA

Full-time

General Information Req # WD00080100 Career area: Services Country/Region: United States of America State: North Carolina City: Morrisville Date: Wednesday, March 26, 2025 Working time: Full-time Additional Locations: * United States of America - Arizona * United States of America - Arkansas * United States of America - California * United States of America - Colorado * United States of America - Kansas * United States of America - Louisiana * United States of America - Montana * United

Staff Product Development Engineer

Marmon Holdings Inc

Charlottesville, Virginia, USA

Full-time

MicroAire Surgical Instruments LLC As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. About MicroAire: MicroAire Surgical Instruments, a mid-sized medical device company

Technology Product Leader

Equifax

St. Louis, Missouri, USA

Full-time

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. We're looking for a Technical Product Manager to join the Equifax Technology team; . you will provide the technical thought leadership to the product team, bridging the gap between idea and development, advancing technologies/concepts and seeking cross business unit collaboration on s