•Philadelphia, Pennsylvania, USA
JD: ServiceNow ITSM / ITOM Architect Must Have Technical/Functional Skills ITSM: Experience in implementing ITIL processes (Incident, Problem, Change Management, etc.) in ServiceNow ITOM : Experience in multiple End-to-End implementation of ITOM including CMDB processes (Event Management, Discovery, Service Mapping, CMDB/CSDM, Cloud Management, Orchestration) CMDB Management: Experience with CMDB design, architecture and implementations with a fair understanding of ServiceNow CMDB model and ext