•Broomfield, Colorado, USA
Support Service Analyst GavinHeath is partnering with a client in Broomfield, CO looking to add a Support Service Analyst to their team. The role is a On-Site position. Responsibilities: Triage and respond to support requests and incidents via email and ServiceNow, ensuring resolution within SLAs.Provide second-line technical support across devices, operating systems, collaboration tools, and endpoint security.Act as a subject matter expert on user access, software configuration, device manageme