call center - it help desk Jobs

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Help Desk Support - Multiple positions L1 and L2Job Title - Help Desk Support - Multiple positions L1 and L2

Pyramid Technology Solutions, Inc.Company Name - Pyramid Technology Solutions, Inc.

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Buffalo, New York, USA

Contract

Title:- Help Desk Support Job Descriptions Duration:- 6+ Months Contract to hire Level 1 Help Desk Support Technician Overview: Serve as the initial point of contact for technical support, assisting call center staff with basic IT issues and ensuring smooth daily operations across all three locations. Key Responsibilities: Respond promptly to user inquiries via phone, email, or chat.Troubleshoot basic hardware and software issues, including password resets and application errors.Document inciden

Help Desk ManagerJob Title - Help Desk Manager

Robert HalfCompany Name - Robert Half

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East Lansing, Michigan, USA

Full-time

Description We are looking for a dedicated Help Desk Manager to lead our IT support team in East Lansing, Michigan. This position involves overseeing daily operations, ensuring high-quality service delivery, and fostering a customer-focused environment. The ideal candidate will bring strong technical expertise and proven leadership skills to manage and enhance help desk operations. Responsibilities: Oversee the daily operations of the help desk, ensuring timely and effective resolution of techn

Desktop Support AnalystJob Title - Desktop Support Analyst

AristocratCompany Name - Aristocrat

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Concord, New Hampshire, USA

Full-time

Job DescriptionThe IT Support Technician is primarily responsible for ensuring the proper day-to-day operation of technology applications and equipment, providing remote and desk-side assistance in resolving technology support issues, performing installations, repairs, upgrades, backups, and other maintenance tasks. The IT Support Technician is responsible for monitoring our networks, distributed server infrastructure, related services, and core business applications to ensure high availability.

Technical Services LeaderJob Title - Technical Services Leader

Maximus, Inc.Company Name - Maximus, Inc.

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Colorado Springs, Colorado, USA

Full-time

Description & Requirements IT Operational Support Center (OSC) Site Lead Maximus is seeking an IT OSC Team Supervisor to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As an IT OSC Team Supervisor, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems. You will also be responsible for supervising other OSC operators, and

Technical Services LeaderJob Title - Technical Services Leader

Maximus, Inc.Company Name - Maximus, Inc.

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Maryland, USA

Full-time

NESD Help Desk Agent III - CharlestonJob Title - NESD Help Desk Agent III - Charleston

General DynamicsCompany Name - General Dynamics

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North Charleston, South Carolina, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Call Center, Critical Thinking, Customer Service, Information Technology (IT), Standard Operating Procedure (SOP) Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Are you technically savvy? Would you enjoy a career that directly keeps

Senior Service Center RepresentativJob Title - Senior Service Center Representativ

SSI PeopleCompany Name - SSI People

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Inver Grove Heights, Minnesota, USA

Contract

Job Title: Senior Service Center Representative Top 3 things on a resume we are looking for Critical thinkingCustomer ServiceCall Center Experience Summary Client has an exciting opportunity in our Information Technology group.We are looking for a Senior Service Center Representative to work with Client employees and international users and exercise judgment within the defined procedures and practices to determine appropriate action.You must have excellent communication skills, both verbal and w

ISP TechnicianJob Title - ISP Technician

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Cedar Rapids, Iowa, USA

Full-time

The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware and software

Desktop Support TechnicianJob Title - Desktop Support Technician

NuAxis LLCCompany Name - NuAxis LLC

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Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated D

Help Desk Specialist (JNY)Job Title - Help Desk Specialist (JNY)

PeratonCompany Name - Peraton

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Hawaii, USA

Full-time

Responsibilities Peraton requires Journeyman Help Desk Specialist to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3. This Location is at Camp H.M Smith, HI. The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations a

Helpdesk Support TechnicianJob Title - Helpdesk Support Technician

City of New YorkCompany Name - City of New York

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New York, New York, USA

Full-time

Company Description Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on "what works," staff at DOP engage in meaningful

Integrated Service Desk Account Manager - Day ShiftJob Title - Integrated Service Desk Account Manager - Day Shift

CACI International, Inc.Company Name - CACI International, Inc.

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Denver, Colorado, USA

Full-time

Integrated Service Desk Account Manager - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel: None Anticipated Posting End: 5/19/2025 The Integrated Service Center Account Manager will provide front line support and act as the primary point of contact for a large government organization with diverse customers. Service Center Technicians wil

ISP Support TechnicianJob Title - ISP Support Technician

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Huntsville, Alabama, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware

ISP Support TechnicianJob Title - ISP Support Technician

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Raleigh, North Carolina, USA

Full-time

ISP Support TechnicianJob Title - ISP Support Technician

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Huntsville, Alabama, USA

Full-time

ISP Support TechnicianJob Title - ISP Support Technician

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Raleigh, North Carolina, USA

Full-time

Network Support Engineer, Fall 2025 (Meraki)Job Title - Network Support Engineer, Fall 2025 (Meraki)

Cisco Systems, Inc.Company Name - Cisco Systems, Inc.

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Chicago, Illinois, USA

Full-time

4 month, In-Person Internship (September - December, full-time - 40 hours per week), based in the Meraki Chicago, IL or San Francisco, CA Office CISCO MERAKI BUSINESS UNIT At Cisco Meraki, our Network Support Engineering team troubleshoots cases that cover the entire Meraki product line, including our wireless access points, security appliances, cameras, switches, and Systems Manager application! The Network Support Co-Op allows individuals to explore the wonders of Networking by developing an

Junior Help Desk Support Services SpecialistJob Title - Junior Help Desk Support Services Specialist

Decisionpoint CorporationCompany Name - Decisionpoint Corporation

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Arlington, Virginia, USA

Full-time

Overview DecisionPoint is currently looking for a Junior Help Desk Support Services Specialist in support of The Department of State Office of Inspector General (OIG). This position is on-site in Arlington, VA. Duties & Responsibilities Provide support in OIG enterprise Desktop and thin client production environment, and the completion of system enhancements, upgrades, patches, vulnerability mitigation and migrations. This support should include the use of standard processes, best practices and

ISP Support TechnicianJob Title - ISP Support Technician

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Huntsville, Alabama, USA

Full-time

ISP Support Technician 100% remote *must reside within 90 miles of Huntsville, AL Technical Cable, Modem, InternetPhone, Email & Web Chat SupportNetworking & TelecommunicationsTroubleshootingTicketing SystemGoogle IT Professional or studying for CompTIA Overview This position is the step before the Help Desk Analyst title, but will build a foundation of IT Help Desk skill, which will allow you to start your call center or IT career. This is a fast-paced position, handling inbound calls to prov

ISP Support TechnicianJob Title - ISP Support Technician

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Raleigh, North Carolina, USA

Full-time

ISP Support Technician 100% remote *must reside within 90 miles of Raleigh, NC Technical Cable, Modem, InternetPhone, Email & Web Chat SupportNetworking & TelecommunicationsTroubleshootingTicketing SystemGoogle IT Professional or studying for CompTIA Overview This position is the step before the Help Desk Analyst title, but will build a foundation of IT Help Desk skill, which will allow you to start your call center or IT career. This is a fast-paced position, handling inbound calls to provide