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Help Desk Manager

Peraton

Washington, District of Columbia, USA

Full-time

Responsibilities The Help Desk manager shall oversee and manage daily help desk functions for a team of up to 30 Service Desk / Help Desk Analysts. Responsible for coordinating and scheduling personnel across multiple locations within the Washington DC Area with several having 24 x 7 x 365 operations to ensure minimum staffing levels are met. Coordinate with other team leads to shift personnel across locations to account for increased ticket activity. In addition, the Help Desk Manager will be

Help Desk Support Technician

Decisionpoint Corporation

Durham, North Carolina, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r

Technical Support Analyst

TEKsystems c/o Allegis Group

Franklin, Wisconsin, USA

Full-time

Exciting Career Opportunity at a Fortune 100 Company! Job Title: Technical Support Analyst Why Join Us? This is a fantastic opportunity to join a Fortune 100 company renowned for its commitment to innovation and excellence. We are passionate about fostering career growth and providing ample opportunities for professional development. We are excited to welcome individuals who are eager to make a significant impact and grow their careers with us. Important Information: Location: This posting

Service Delivery Manager- Application

Hilton Grand Vacations

Orlando, Florida, USA

Full-time

WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY* At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals. Here's why you will love it here: Recognition Programs and RewardsExcellent health care options, including medical, dental, and visionA people-first cultureGo Hilton: Travel Discounts Program Hilton hotel rates worldwide.Perks at work: Employee Pricing platformEmployee Assistance Program that

Help Desk

Apex Systems

Detroit, Michigan, USA

Full-time

Job#: 2016533 Job Description: IT Help Desk Support Fully onsite in Detroit, MI 1-year contract position with potential for extension Position Summary: The Technical Client Service Specialist will serve as the first point of contact for technical support requests for district staff and students. This role is responsible for providing efficient, professional, and effective IT support by diagnosing and resolving basic to moderately complex technical issues via phone or remote connection. The Tec

IT Service Delivery Manager

Stefanini

Remote or Chicago, Illinois, USA

Contract

Stefanini Group is looking for IT Service Delivery Manager for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at / for faster processing. Thank you! Technical Project Manager / someone who understand Service Delivery that can work with client on several Facilities opening an one office move. Candidates should have an understanding or technology Service Now/ WIn11 . Company is based in Chicago DeVry University , Client is

IT Support Services Manager | 100% Onsite in Orlando, Flordia

ScrumBytes

Orlando, Florida, USA

Full-time

This role is with one of our Client which is a large Edtech university. Summary: The IT Support Services Manager is a management role with responsibility for one or more small teams of IT Service Desk Analysts, IT Support Specialists, and IT Support Services Leads who provide a broad range of technical support services to students, faculty, and administrative staff across the University. The IT Support Services Manager provides support in a particular geographic region. They, and their team(s),

ISP Support Technician

TEKsystems c/o Allegis Group

Cedar Rapids, Iowa, USA

Full-time

Position Overview The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Key Responsibilities Respond to and resolve a high volume of IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting.Diagnose and reso

ISP Support Technician

TEKsystems c/o Allegis Group

Davenport, Iowa, USA

Full-time

ISP Support Technician 100% remote *must reside within 90 miles of Davenport, IA Technical Cable, Modem, InternetPhone, Email & Web Chat SupportNetworking & TelecommunicationsTroubleshootingTicketing SystemGoogle IT Professional or studying for CompTIA Overview This position is the step before the Help Desk Analyst title, but will build a foundation of IT Help Desk skill, which will allow you to start your call center or IT career. This is a fast-paced position, handling inbound calls to provi

IT Support Engineer II

Global Solutions Group

Mount Crested Butte, Colorado, USA

Contract

IT Support Engineer II The Town of Mt. Crested Butte, CO Contract Long Term Scope of Work IT Support & Help DeskRemote and on-site support during business hoursEmergency after-hours/weekend support if neededUser account managementNetwork & Infrastructure management and creationMaintenance of local network, server, email, firewall, Wi-Fi, VOIP phone system (Lightspeed Voice), and staff computersInternet and printer connectivity, monitoring, and safetyBackup and disaster recovery solutions

Network Engineer Associate

SAIC

San Diego, California, USA

Full-time

Job ID: 2505256 Location: SAN DIEGO, CA, US Date Posted: 2025-05-01 Category: Information Technology Subcategory: Network Engineer Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking a Junior TACNET ISEA Network Engineer (Fleet Support) ONSITE in San Diego, CA. This role will support the Tactical Networks (TACNET) Capabilities Based In Service Engineering

Associate Lead Help Desk III

Metasys Technologies

Birmingham, Alabama, USA

Contract

Once selected, you should be eligible for the pass-through Drug Test and Background Test. Role - Associate Lead Help Desk Location - Birmingham, Alabama 35233 Duration- 12 months(possible extension) Shift hours- Monday to Friday, 8:00 am to 5:00 pm JOB DESCRIPTION: On-site client-facing IT support for all print, network/software and web faxing solutions. Remotely and physically resolve and/or reassign customer (internal and external) software, network interface and application issues. Troublesh

IT Computer Operator

Infoway Software

Houston, Texas, USA

Contract

IT Computer Operator 6 months Houston, TX Shift: 2nd shift (2:30 PM 10:30 PM), 2 days off during the week (most likely off Sunday and Monday) Job Summary: We are seeking a detail-oriented and reliable IT Computer Operator to oversee and manage computer systems, networks, and peripheral equipment to ensure smooth and efficient operations. The ideal candidate will monitor systems, perform scheduled operations, resolve minor issues, and escalate problems as needed to maintain optimal system functi

Field Help Desk

MW Partners LLC

Remote or Glendale, California, USA

Full-time

Job Details Job Title: Field Help DeskJob Location: Southern LA/Northern OC area/Western SBClient: General Network CorporationJob Type: Full TimeSalary: 75000/year - Incentive basedField Work Details San Bernardino, to Los Angeles, and Orange County.On average 30% of time will be spent in the field at Client sites.Remote for work outside of the field requirements.The initial Onboard Training that will be held in the Glendale Office Company Overview: GenCare, a division of General Networks Corpo

Service Desk Support

Hexaware Technologies, Inc

Morristown, New Jersey, USA

Full-time

Position: Service Desk Support Location: Morristown, NJ 07960 (Onsite) Hiring: Contract / FTE Job Description Service Desk support (or service desk analyst/technician) is typically the first point of contact for end users seeking IT help.Acting as the initial contact for user incidents and service requests, via phone, email, chat, or self-service portal.Logging, categorizing, and prioritizing tickets based on urgency and impact.Troubleshooting and resolving common technical issues; escalating co

Deskside Support

Technova Global

Maryland, USA

Contract

Need to have 5+ years of experience and knowledge in Troubleshooting softwares, printer, projectors, and issues over remote and over call support to customers. Experience and knowledge in Troubleshooting laptop, desktop and printer hardware issues. Experience in Executive and site support analyze, troubleshoot, and evaluate computer network problems on Wi-Fi devices and network issues. Provide End User Remote support, and when necessary, onsite support or dispatch Provider support specialists to

Deskside Support

Technova Global

Maryland, USA

Contract

Need to have 5+ years of experience and knowledge in Troubleshooting softwares, printer, projectors, and issues over remote and over call support to customers. Experience and knowledge in Troubleshooting laptop, desktop and printer hardware issues. Experience in Executive and site support analyze, troubleshoot, and evaluate computer network problems on Wi-Fi devices and network issues. Provide End User Remote support, and when necessary, onsite support or dispatch Provider support specialists to

DevOps Systems Engineer, TS/SCI with a Full Scope Polygraph Security Clearance Required - G

Next Step Systems

Maryland, USA

Full-time

DevOps Systems Engineer, TS/SCI with a Full Scope Polygraph Security Clearance Required, Annapolis Junction, MD We have multiple DevOps Systems Engineer openings available. The DevOps Systems Engineer must have an active TS/SCI with a Full Scope Polygraph Security Clearance. This DevOps Systems Engineer position is 100% Onsite and not Remote. DevOps Systems Engineer Responsibilities: - Manage system requirements and derived requirements to ensure the delivery of production systems that are com

Desktop Support IV - Onsite with Travel in WI

Beacon Hill

Madison, Wisconsin, USA

Contract

Job Overview: We are seeking a skilled and customer-focused Desktop Support IV professional to join our IT support team. This role is based in Madison, WI and requires full-time, on-site presence. The ideal candidate will have strong troubleshooting skills, experience with device imaging, and a proactive approach to customer service. This position also includes occasional travel to nearby facilities, with mileage reimbursement provided. Key Responsibilities: Provide hands-on desktop and laptop

Desktop Support Technician (100% ONSITE)

Amerit Consulting

San Francisco, California, USA

Contract

Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Desktop Support Technician NOTE- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099 Candidate must be authorized to work in USA without requiring sponsorship Position: Desktop Support Technician (Job Id -2884679) Location: San Francisco CA 94104 (100% ONSITE) Duration: 6 Months contract to hire Candidates must poss