call center reporting analyst Jobs in new britain, ct

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Call Center SME/Architect

Ameriinfo Vets

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Remote

Contract

Call Center Subject Matter Expert General Job Description: Designs, develops, programs, installs, implements, conducts research, and/or maintains internal data processing computer systems. Analyzes internal or external customers' needs, and determines equipment and software requirements for solutions to problems by means of automated systems; develops customized solutions to customer/user problems. Establishes system parameters and formats; ensures hardware/software compatibility; and coordinate
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Posted 20 days ago

Bilingual Call Center

TriCom Technical Services

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Remote

Contract

Bilingual Service Desk Analyst Responsibilities 50% Work assigned Service Desk ticket queues:Work a variety of tickets for all types of customers (consumers, regulators, and industry partners);Work access management tickets for regulators and industry partners;Answer consumer tickets, which primarily focus on our proprietary Insurance policy locator software.50% Answer phone calls from external customers; which include regulators, industry partners, and consumers.Requirements Must be fluent in
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Posted 13 days ago | Updated 5 days ago

Project Manager 1 (Call Center/Contact Center)

Connect Tech+Talent

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Remote

Full-time

Project Manager 1 Remote Contract The Project Manager role involves leading and managing projects from initiation to closure, ensuring that the project is completed on time, within budget, and with the expected level of quality. This role requires strong leadership and communication skills, as well as experience in project management methodologies. Responsibilities of a Project Manager role may include: Planning, executing, and monitoring project activities, including project scope, budget, sche
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Posted 60+ days ago | Updated 12 days ago

Data Reporting Analyst (Tableau / SQL)

Openmind Technologies

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Remote

Contract

We are hiring for an exciting long term remote contract role for our client a global cyber security leader, has redefined modern security with the worlds most advanced cloud-native platform for protecting critical areas of enterprise risk endpoints and cloud workloads, identity and data. We are looking for experience with Data Analysis, EDW, business stakeholder communication and advanced SQL querying skills. Please find below the details JD: Job Title: Data Reporting Analyst (Tableau / SQL) 1
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Posted 4 days ago | Updated 3 days ago

Senior Reporting Analyst

Dexian DISYS

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Remote

Contract

Position: Senior Reporting Analyst Location: 100% Remote Job Type: 6 Months Contract - Possible extension Job Description Reporting tools: SQL, PowerBI, Tableau PURPOSE: Drives critical business decisions by analyzing metrics and designing reports. Serves as a task lead to plan and design the analysis and then execute the plan. Oversees the process of enhanced reporting development and acquisition of reporting and analysis tools. Provides input or may prepare complex/intricate reports/pr
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Posted 2 days ago | Updated 2 hours ago

SAP Group Reporting Analyst

GlobalSource IT

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Remote

Contract

GlobalSource IT has a direct client that is looking to add an experienced SAP Group Reporting Analyst their team. This opportunity is located in the Minneapolis, MN area, and is expected to be a six month contract-to-hire opportunity. The majority of this project can be completed remotely. Below are the requirements of the position: 7+ years of relevant SAP experience.Expertise in Group Reporting and Business Planning & Consolidation.Experience in business process definition, requirements defini
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Posted 4 days ago

Talent Analytics & Reporting Analyst Sr (Payroll & Time) - Remote

Prime Therapeutics, LLC

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Remote or Washington, District of Columbia, USA

Full-time

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. Job Posting Title Talent Analytics & Reporting Analyst Sr (Payroll & Time) - Remote Job Description The Senior Talent Analytics and Reporting Analyst (Payroll & Time) is responsible for designing, developing, and delivering impactful Human Resource (HR) reporting and analytics products and services across the enterprise.
Posted 11 days ago | Updated 10 hours ago

Reporting Analyst - Managed Services

CDW

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Remote

Full-time

This position is responsible for examining and evaluating the purpose and content of business reports to develop new or improve existing formats, usage, and control. Recommends new or modified reporting methods and procedures to improve report content and completeness. This position also provides data to management to help assist with business decisions. Primary Duties & Responsibilities Understands system critical metrics around CPU, disk, and memory performance on all platforms. Builds and mai
Posted 11 days ago | Updated 10 hours ago

Data and Reporting Analyst Lead

CalOptima

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Remote

Full-time

Data and Reporting Analyst Lead CalOptima CalOptima Health is seeking a highly motivated an experienced Data and Reporting Analyst - Lead to join our team. The Data and Reporting Analyst - Lead (HEDIS) will be responsible for developing and maintaining Healthcare Effectiveness Data and Information Set (HEDIS) data reports to support the regulatory requirements from the Centers for Medicare & Medicaid Services (CMS), National Committee for Quality Assurance (NCQA) and California Department of Hea
Posted 27 days ago

Reporting Analyst

Lumen Solutions Group Inc.

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Remote or Baltimore, Maryland, USA

Contract

About us: Lumen Solutions Group Inc., a dynamic small and minority-owned, Disadvantaged Business Enterprise headquartered in Florida, USA. As a leading consulting services and solutions provider, we focus on IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, Enterprise Transformation for our clients. Our client base includes Fortune 500, Government, non-profit and emerging growth companies. Job Description: PURPOSE: Drives critical business decisions by an
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Posted 3 days ago | Updated 2 hours ago

Workday Reporting Analyst

Custom Staffing

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Remote

Contract

Workday Reporting Analyst 50.00-55.00 per hour w2 100 % Remote 6+ month contract extension likely Healthcare industry No Corp to Corp or 3rd party agencies We are looking for a Workday Reporting Analyst to join our team of professionals. Responsibilities: Workday HCM Dashboard (reporting and visualization) Design and ConfigurationHelp us launch Workday's People Analytics Module (AI delivered module)Update current D&I dashboards/insights to match revised Office of Inclusion and Diversity targets
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Posted 12 days ago

Security Operations Center Analyst

Dexian DISYS

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Remote

Contract

Security Operations Center (SOC) Analyst II As technology continues to advance so does the threat landscape. Attackers are now using more sophisticated tactics to evade security controls. As a result, we must also continue to advance capabilities in threat detection and monitoring systems. The SOC Tier II Analyst is responsible for monitoring, analysis, response, and escalation of security incidents and events. The Security Operations Center is the first line of detection and defense which act
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Posted 16 days ago | Updated 2 hours ago

Application Support Analyst - Global Team

Marriott International

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Remote or Bethesda, Maryland, USA

Full-time

Job Number 24077233 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY As a member of the Service Desk Support organization, the support analyst provides first level hotel operations, functional, procedural, and technical troubleshooting support for Marriott's Sales & Catering Applications (CI/TY, SFAWeb, OneSource,
Posted 23 days ago | Updated 10 hours ago

Senior Amazon Connect Developer (Voice Connect)

Critical River, Inc.

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Remote

Contract

Hi , I hope you are doing well..!! Please find below job description with one of our client. Job Title: Senior Amazon Connect Developer (Voice Connect) Location: Remote Duration: 6Months Summary Description of Position: System Management: ** Oversee the administration, configuration, and maintenance of Amazon Connect instances. Ensure system reliability, scalability, and efficiency.Problem Solving: ** Identify, diagnose, and resolve technical issues, including network, integration, and applicati
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Posted 6 days ago | Updated 2 days ago