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NICE CXone Contact CenterTech lead

New York Technology Partners

•

Fort Mill, South Carolina, USA

Third Party, Contract

Job: NICE CXone Contact Center Tech lead Location - Fort Mill, United States [100% Onsite] Long Term Contract Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentiment analysis
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Posted 6 days ago

AWS Alliance Manager/Partner Business Development - Fulltime - Remote

CNET Global Solutions, INC

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New York, New York, USA

Full-time

AWS Partner Business Development /Alliance Manager @ Remote but NY, Seattle are preferred locations for Fulltime Job Description: As a Hyper Scaler Partner Business Development Manager at Matilda Cloud, you will play a critical role in driving growth by developing and managing strategic partnerships with hyperscalers and their partners. You will be responsible for creating and executing strategies to expand our business and increase partner engagement. This role requires a strong understanding o
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Posted 60+ days ago | Updated 21 hours ago

Genesys Cloud Architect

K-Tek Resourcing LLC

•

Raritan, New Jersey, USA

Contract, Third Party

Job Title: Genesys Cloud Architecture Location: Raritan, New Jersey Education requirements Any Graduate; Bachelor's degree in IT or related field is preferred Years of Experience 8+ Years in Genesys Contact Center T Level T2 Soft Skills requirements Excellent communication and conversation skills (Verbal and Written) Good documentation skills Good working knowledge of MS OFFICE (Including MS Project and Visio) Certification requirements: Google Cloud Platform (Mandatory) ITIL Foundation (Pre
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Posted 21 days ago | Updated 8 days ago

Genesys Cloud Architecture

Yochana IT Solutions

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Raritan, New Jersey, USA

Contract

Soft Skills requirements 1. Excellent communication and conversation skills (Verbal and Written) 2. Good documentation skills 3. Good working knowledge of MS OFFICE (Including MS Project and Visio) Certification requirements: 1. Google Cloud Platform (Mandatory) 2. ITIL Foundation (Preferred) Skills required Understanding of SIP Protocols, Genesys Framework and Architecture Good Knowledge of SIP protocol. Hands on experience on multimedia setup (chat & email) environment Hands On experience o
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Posted 34 days ago | Updated 16 hours ago