customer service Jobs in detroit, mi

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Care Management Support Coordinator II (Spanish)

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Care Management Support Coordinator II (Spanish). This is a 03+ months contract opportunity with long-term potential and is located in U.S(Remote; EST, CST). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-79751 Pay Range: $24 - $24.75/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities

Senior Data Analyst, Advanced Analytics

Rivian

Plymouth, Michigan, USA

Full-time

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it

Engineer- Construction - III

Apex Systems

Southfield, Michigan, USA

Full-time

Job#: 2072601 Job Description: If interested in the opportunity below please email a copy of your resume to Title: Construction Engineer Location: Southfield, MI, USA 30 Month Contract Days in Office/Remote Each Week: Office: Up to 3 daysRemote: 2 days(This could change in the future to 4 days in office) Job Description: Targeted Years of Experience: 5-7 years Responsibilities: Manage equipment activities related to the procurement of multiple, simultaneous Network infrastructure projects

Service and Support Analyst Dining Services & Retail Systems

Info Way Solutions

Remote

Contract

The Service and Support Analyst provides technical and operational support for the Dining Services and Gift Shop retail systems, primarily focusing on the Symphony point-of-sale (POS) platform and the GEMpay Badge Payroll Deduct system. This role ensures seamless day-to-day operations, resolves system issues, and collaborates with business stakeholders to enhance user experience and system performance.Key Responsibilities: Provide frontline support for the Symphony POS system used in Dining Ser

Help Desk

Apex Systems

Detroit, Michigan, USA

Full-time

Job#: 2016533 Job Description: IT Help Desk Support Fully onsite in Detroit, MI 1-year contract position with potential for extension Position Summary: The Technical Client Service Specialist will serve as the first point of contact for technical support requests for district staff and students. This role is responsible for providing efficient, professional, and effective IT support by diagnosing and resolving basic to moderately complex technical issues via phone or remote connection. The Tec

Senior Technical Business Analyst || Remote

Apetan Consulting

New Jersey, USA

Part-time, Contract, Third Party

Role - Technical Business Analyst Remote role Duration - 12+ months OVERVIEW/SUMMARY Supports development and implementation of solutions to improve processes for Contact Center agents and tools. Successful candidates will work collaboratively across the organization, including the operational teams in the field, to ensure project and initiatives are executable for frontline teams. Develop a deep understanding of customer and employee personas, workflow, difficulties, and processes to garner

Customer Services Specialist | Farmington Hills, MI | Contract

Walker Healthforce

Farmington Hills, Michigan, USA

Contract

Customer Services Specialist | Farmington Hills, MI | Contract Walker Healthforce is seeking a Customer Services Specialistwith 2+ years of experience in Farmington Hills, MI. This is a 3-month contract opportunity. CORE REQUIREMENTS:Minimum of two (2) years of recent Customer Service or Call Center experience within the last three years.Fundamental understanding of HMO/PPO/POS delivery system and claims billing.Front desk skills with experience with checking in/outpatients andMedical office ex

Data Analytics Software Engineer

Apex Systems

Dearborn, Michigan, USA

Full-time

Job#: 2055587 Job Description: Role Overview: As a Data Analytics Software Engineer, you will be part of a compact, multidisciplinary team that operates in close collaboration. This role involves direct and ongoing engagement with business stakeholders, product managers, and designers, emphasizing rapid and frequent deployment. Skills Required: Advanced Software Engineering Expertise: Profound knowledge and application of Object-Oriented Design principles.Python/PySpark Development Proficiency

Field Service Technical Support

Apex Systems

Detroit, Michigan, USA

Full-time

Job#: 2069252 Job Description: Intro: Apex Systems has partnered with a company who is a major player in the Tech Industry who is currently looking for a Field Support Technician in the Detroit area! This on-site role (with travel) is a contract based project working on a W2 basis. If youre interested, then please apply directly via LinkedIn! **Please note that we cannot work on a C2C, C2H, provide sponsorship, or operate through a 3rd party vendor on a referral basis** Job Description: ROLE

SAP CRM Integration Analyst (Emarsys + S/4HANA | Azure DevOps)

Activesoft, Inc.

Remote

Contract

Job Title: SAP CRM Integration Analyst | Emarsys + S/4HANA | Azure DevOpsLocation: Remote Duration: 12+ Months < data-start="472" data-end="499">Project Overview:Join a strategic SAP CRM transformation initiative involving the rollout of SAP Emarsys (Marketing Automation) and SAP Service Cloud v2 (Customer Contact Center), fully integrated with SAP S/4HANA Private Cloud ERP. This is a key role driving the data integration and reporting workstream across customer-facing systems. Responsibilities

DICOM/HL7 Implementation Engineer - Order Generation

Strategic Systems Inc

Remote

Contract

The Implementation Engineer will deliver exceptional customer service, address issues promptly, and develop innovative solutions during the implementation process. This role involves configuring and testing DICOM/HL7 applications, with daily interaction with external customers, Development, QA, Support staff The Implementation engineer will define technical interface specifications and workflows based on the requirements of both customers and vendors, determine solution needs, install and troubl

Service Desk Analyst

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and

Service Desk Analyst

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and

Detriot Desktop Tech L2

Apex Systems

Detroit, Michigan, USA

Full-time

Job#: 2081662 Job Description: Level 2 Desktop Support Technician The Desktop Support Technician - Level 2 provides advanced technical support for end-users, troubleshooting complex hardware, software, and network issues. This role involves resolving escalated support tickets, deploying IT systems, maintaining IT security, and collaborating with Level 1 support technicians and other IT teams to ensure seamless technology operations. Responsibilities Provide second-level technical support for d

Salesforce Administrator

Smartlink

Remote

Full-time

Location: Remote (must be willing to work EST hours)About Smartlink Smartlink is dedicated to empowering those who are competitive and aim for the win. The company's core values Creating Customer Fanatics, Innovate and Create, One Team, We Are All In, and Safety Leads to Success serves as a guide to our teams and sets the expectations for every member. These values are the cornerstone that brings us together, consistently reminding us of our mission and guiding all our efforts. We are unabashedl

Senior Active Directory Engineer

Software Guidance & Assistance

Auburn Hills, Michigan, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for an Active Directory Engineer for a Contract assignment with one of our premier Banking clients in Auburn Hills, MI or Frisco, TX Responsibilities : Implement, configure, and maintain the identity and access management platform within the organization. Enable seamless and secure authentication and authorization processes for users accessing various applications and services. Solution Design: Engineers work closely with stakehold

Senior Insurance Applications Admin

360care

Remote or Louisville, Kentucky, USA

Full-time

Overview The senior applications administrator is responsible for managing the full lifecycle of insurance application management from coding and processing to policy distribution. This role is also responsible for assisting with personnel training and mentorship, having a strong understanding of insurance regulations, attention to detail, and strong technical skills. Responsibilities Translate complex insurance policy requirements and parameters into system-specific code, ensuring accuracy a

Service Desk Analyst (Weekend/Night Shift)

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim

Service Desk Analyst

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim

Field Service Engineer (Atlanta area)

Flextronics

Remote or Middle River, Maryland, USA

Full-time

Job Posting Start Date 07-23-2025 Job Posting End Date Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Field Service Engineer - Remote (Atlanta area). Reporting to the Director, Field Applications the Field Service Engineer- Remote (Atlanta area) is responsible for providing service and support at customer sites located throughout their assigned territory. What a typical day looks like: Provide installation supervi