customer service Jobs in ohio

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Help Desk Technician

Columbia Advisory Group

Remote

Full-time

The Help Desk Technician s role is to provide Tier 1 technical support to customers both over the phone using remote support tools and in person. The Help Desk Technician will be using their technical skills and expertise to resolve issues and properly ensure that complex and/or high priority problems are elevated to specialized support groups for resolution when needed. Essential Functions Effectively, professionally, and respectfully represents other Information Technology staff members, teams

Salesforce Architect

Omniskope, Inc

Remote

Full-time

We are looking for a versatile and experienced Architect to lead the design and delivery of modern, scalable solutions across Salesforce Service Cloud, Field Service Lightning (FSL), and enterprise integration ecosystems. This role blends strategic design thinking, technical leadership, and exceptional communication, with a strong focus on visual storytelling and stakeholder influence. You ll work closely with business and technical teams to define, shape, and deliver architecture that drives tr

Sr. Azure Developer - Item Data Management

Publix

Remote or Lakeland, Florida, USA

Full-time

Publix Super Markets, Inc. is the largest privately-owned food retailer in the nation with more than 1,200 stores and more than 200,000 associates throughout the Southeast. We are associate-owned, proud of our family atmosphere, and consistently named as one of the best companies to work for in America. We are largely debt-free and renowned for our financial performance as well as our premier customer service. Publix?s Information Services (I/S) department is located in Lakeland, Florida and Alp

Cloud Software Engineer III - AEE1JP00002457

Randstad Digital

Remote or St. Louis, Missouri, USA

Contract

job summary: Description: Analyzes, designs, codes, tests, configures and modifies software projects and/or products or enhancements specializing in services utilizing public cloud providers. Ensures that system improvements are successfully implemented and monitored to guarantee availability and increase efficiency. Responsible for automating operations, managing and supporting cloud infrastructure, coding and scripting, Ameren CI/CD (Continuous Integration/Continuous Delivery) tool chain as w

Sr Business Systems Analyst - Infrastructure Program Delivery

Publix

Remote or Lakeland, Florida, USA

Full-time

Publix Super Markets, Inc. is the largest privately-owned food retailer in the nation with more than 1,200 stores and more than 200,000 associates throughout the Southeast. We are associate-owned, proud of our family atmosphere, and consistently named as one of the best companies to work for in America. We are largely debt-free and renowned for our financial performance as well as our premier customer service. Publix?s Information Services (I/S) department is located in Lakeland, Florida and Alp

Field Service Coordinator

Caresoft

Florida, USA

Contract

Title: Field Service Coordinator (100% remote) Location: Heathrow, Florida office Duration: Long Term Schedule Notes: Shift is from 10:30 to 17:00 Eastern Time. Rotating weekend shifts and holidays. Fully remote in US. Skills: Customer Service Excellence - Ability to professionally interact with customers, vendors, and clients, ensuring their needs are met and issues are resolved promptly. Organizational and Time Management Skills - Effectively manage multiple field service events, coordinat

Senior ServiceNow Developer with Public Trust or Secret (Remote)

ICF

Remote or Reston, Virginia, USA

Full-time

*We are open to supporting 100% remote work anywhere within the U.S.* As a Senior ServiceNow Developer, you play a pivotal role in successfully designing and deploying ServiceNow solutions for our clients. You will be responsible for designing, configuring, customizing, and implementing ServiceNow applications to meet specific client business requirements. Your technical expertise, attention to detail, and commitment to excellence will contribute significantly to our projects' success and our c

Associate ServiceNow Developer with Public Trust or Secret (Remote)

ICF

Remote or Reston, Virginia, USA

Full-time

*We are open to supporting 100% remote work anywhere within the U.S.* As an Associate ServiceNow Developer, you play a pivotal role in successfully developing and deploying ServiceNow solutions for our clients. You will be responsible for contributing to designing, configuring, customizing, and implementing ServiceNow applications to meet specific client business requirements. Your technical expertise, attention to detail, and commitment to excellence will contribute significantly to our projec

Technical Support

Randstad Digital

Remote or Minneapolis, Minnesota, USA

Contract

job summary: 100% Remote in the Canada location: Minneapolis, Minnesota job type: Contract salary: $25 - 33 per hour work hours: 8am to 4pm education: No Degree Required responsibilities: Responsibilities: - Responding to time sensitive support calls that can affect patient care - Be primary point of contact for customers on reported cases and collaborate and engage other teams as needed to drive to resolution - Document in detail all reported incidents and scope issues accurately, c

Director of Platform Engineering

cyberThink, Inc.

Remote

Full-time

Duration: Full Time role Location: Remote (New Jersey) (East Coast preferred) Description: Platform Engineering RoleDigital Platform Customer experience building (entrepreneurial spirit)Team Size- 30-40 (3 direct report)Technology Stack: .NET, C#, AzureINSIGHT (CUSTOMER FACING TECHNOLOGIES)Key initiativesInsights (60,000 fleet managers, 500,000 drivers)Modernize how Customers act with the driversTransact (self-service)Fleet servicesPersonality fitGap passion for engineeringTechnology centric bui

Senior Implementation Engineer

New Era Technology

Remote

Full-time

Title: Senior Implementation Engineer Location: 100% remote Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you ll join a team-oriented culture that prioritizes your personal and professiona

Technical Implementation Consultant

Infinite Computer Solutions (ICS)

Remote

Full-time

What does a great PS Implementation Consultant do? The Implementation Consultant is responsible for assisting in managing projects that deal with complex product implementations, client consulting on and continued support of software and consulting services for the Fiserv product suite, with a focus on Risk Management and Compliance based software solutions. The Client Consultant performs analysis of client s strategic goals and business requirements to provide the client with a detailed plan i

Professional Services Manager (low code experience is a must)

ALTA IT Services

Remote

Full-time

Professional Services Manager 100% Remote W2 ONLY, NO C2C NO VISA candidates Career track: This position is on a track to become the Director of Professional Services. Qualified applicants should be ready to grow with the company, substantially grow top-line and bottom-line revenue, improve the overall customer experience provided to the firm s customers, and drive transformation across the professional services team. Position summary: The Professional Services Manager is responsible for over

IAM/IDM Security Engineer

Zealogics

Remote

Contract

Engineer This role is responsible for the firms Identity and Access Management infrastructure as well as the support, development and implementation of enhancements to the system and managing technical integrations of third-party and custom-built applications into the Identity and Access Management system. Collaborate with leadership, third party vendors, and various technical teams in the firm to translate business requirements into technical IAM requirements. Perform daily health checks of IA

Information Security Compliance Analyst - Remote

Milliman IntelliScript

Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance clients. We re a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript s entrepreneurial and collabor

Sr. Cybersecurity Analyst 2 - Intel and IR (Remote)

Publix

Remote or Lakeland, Florida, USA

Full-time

Publix Super Markets, Inc. is the largest privately-owned food retailer in the nation with more than 1,200 stores and more than 200,000 associates throughout the Southeast. We are associate-owned, proud of our family atmosphere, and consistently named as one of the best companies to work for in America. We are largely debt-free and renowned for our financial performance as well as our premier customer service. Publix?s Information Services (I/S) department is located in Lakeland, Florida and Alp

Revenue Cycle Apps Analyst

Odesus

Remote

Full-time

Under the supervision and guidance of the department leader and/or seasoned analysts, Revenue Cycle Applications Analyst I will work with external vendors, system owners, community partners, contractors, and leadership to design, develop, implement and make operational revenue cycle information systems including but not limited to Soarian Financials, PBAR, Siemens MedSeries 4, Cerner, Change Healthcare, nThrive (MedAssets) Suite, Relay Assurance Plus, Visiquate, GE Centricity, PatientKeeper and

Clinical Business Operations Associate

Informatic Technologies

Remote

Contract

One of our leading Pharmaceutical client is looking to hire a Clinical Business Operations Associate in Morristown, NJ. Position Summary: The role of the Clinical Business Operations Associate is to review and approve invoices and expenses against contracts established with the Research and Development function of Clinical Operations globally. Additionally, support and manage a variety of clinical contracts, various contract administrative and legal matters as needed. This role can work from Cli

IT Support Services Analyst

Connexion Systems & Engineering

Remote

Full-time

IT Support Services Analyst Locations: Parsippany, NJ; Hartford, CT; Miami, FL; West Palm Beach, FL; Boca Raton, FL; Boston, MA; (Remote). This position can be fully remote, but candidates need to be close by one of the offices mentioned above in the event they need to report to the office for an emergency situation / meeting The IT Support Services Analyst is responsible for supporting for supporting the end users of the Firm with their use of technology. Job Responsibilities Deliver technical

Commercial HVAC Install Technician

Ace Hardware Home Services

Fairborn, Ohio, USA

Full-time

Compensation Details: $20.00-$30.00 Job Description: We?re Hiring! Detmer Mechanical is looking for employees that believe in working with integrity, making a difference, showing up with a positive attitude & are committed to providing positive experiences for our customers and teams. Whether you're an apprentice just starting out, a journeyman or a general manager, we believe our size & growth ambitions will provide you with unique opportunities for advancement. We offer competitive pay & bene