customer Jobs in Houston, TX

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Tier 1 Customer Support

TEKsystems c/o Allegis Group

•

Houston, Texas, USA

Full-time

Description: The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center. The CSR is responsible for responding to a high volume of inquiries about the company's products or services, complaints, remote access to computers, helping with logins, website issues, and navigating their platforms. The Associate Customer Service Representative takes inbound calls, LiveChat, and/or emails from Family, students and Occasional calls from teachers who are with students.
Posted 5 days ago | Updated 7 hours ago

Associate IT Customer Support Analyst

KBR

•

Houston, Texas, USA

Full-time

Title: Associate IT Customer Support Analyst KBR - Delivering Solutions, Changing the World. KBR brings together the best and brightest to deliver science, technology and engineering solutions that help governments and companies around the world accomplish their most critical missions and objectives. In everything we do, we are guided by our ONE KBR Values: We Value Our People - We create diverse, inclusive environments in which each person can feel safe, respected and valued, and where eve
Posted 4 days ago | Updated 14 hours ago

IT Customer Support Technician

KBR

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Houston, Texas, USA

Full-time

Title: IT Customer Support Technician KBR - Delivering Solutions, Changing the World. KBR brings together the best and brightest to deliver science, technology and engineering solutions that help governments and companies around the world accomplish their most critical missions and objectives. In everything we do, we are guided by our ONE KBR Values: We Value Our People - We create diverse, inclusive environments in which each person can feel safe, respected and valued, and where everyone h
Posted 32 days ago | Updated 14 hours ago

Ecommerce Customer Experience Specialist

BayOne Solutions

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Remote

Contract

Title: Ecommerce Customer Experience Specialist Location: 100 % Remote Duration: 6 months with possible extension JOB DESCRIPTION We're seeking a customer-centric, highly organized Ecommerce Customer Experience Specialist. You'll play a key role in streamlining our back-office operations, mitigating risk, creating clear and comprehensive documentation and training materials, maintaining knowledge-based content, and expertly resolving sensitive customer escalations. Experience adapting communicat
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Posted 44 days ago | Updated 21 days ago

Customer Engagement Manager

CIENA Corporation

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Remote

Full-time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Not ready to apply? Join ourTalent Communityto get relevant job alerts straight to your inbox. Why Ciena: We are big proponents o
Posted 19 hours ago | Updated 7 hours ago

CSM Technical Lead, Customer Workflow

ServiceNow, Inc.

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Remote or Austin, Texas, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 19 hours ago | Updated 7 hours ago

Business Analyst & Customer Experience Specialist

InfoVision, Inc.

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Remote or Dallas, Texas, USA

Contract, Third Party

Role Overview: This hybrid role combines the strategic insights of a Business Analyst with the customer-centric focus of a Customer Experience Specialist. You will be pivotal in bridging the gap between our technical teams and customer experience efforts, utilizing your deep understanding of the telecom industry and cutting-edge technologies to enhance customer interactions and drive operational efficiency. Key Responsibilities: Strategic Analysis & Customer Insight: Conduct comprehensive analys
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Posted 1 day ago

REMOTE- Associate Director of Customer Data Platform

CSS Tec

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Remote

Contract

100% REMOTE Contract to Hire Role Must be eligible for hire without sponsorship Must be able to work EST hours Overview: Our client, a growing Mortgage company, is seeking an Associate Director of Customer Data Platform. This is a contract to hire position. This role is 100% REMOTE (working EST). This is an exciting opportunity to be part of an enterprise implementation and participate in the vision, roadmap and overall CDP strategy. Summary: As the Associate Director of Marketing Automation an
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Posted 1 day ago | Updated 1 day ago

Technical Customer Care Specialist (Remote)

Motion Recruitment Partners, LLC

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Remote or Burlington, Vermont, USA

Full-time

Come join our team. Our client is looking for a Technical Customer Care Specialist for a 6-month contract and will be working remotely. Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation. Contract Duration: 6 Months Required Skills & Experience Provide exceptional service to both internal stakeholders and external clients. Manag
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Posted 1 day ago | Updated 7 hours ago

Technical Customer Care Specialist (Remote)

Motion Recruitment Partners, LLC

•

Remote or Mission, Kansas, USA

Full-time

Come join our team. Our client is looking for a Technical Customer Care Specialist for a 6-month contract and will be working remotely Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation. Contract Duration: 6 Months Required Skills & Experience High School Diploma or GED . Flexible to work any shift during business hours in the C
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Posted 1 day ago | Updated 7 hours ago

Customer Success Manager

ServiceNow, Inc.

•

Remote or Chicago, Illinois, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 1 day ago | Updated 7 hours ago

Adobe CJA (Customer Journey Analytics) Lead

Cardinal Integrated Technologies Inc

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Remote

Third Party, Contract

Role: Adobe CJA (Customer Journey Analytics) Lead Location: Atlanta, GA (Remote is fine) Duration: 6+ Months Job Description: Responsibilities: Develop and manage the data integration process from Adobe Experience Platform (AEP) to Adobe Customer Journey Analytics (CJA)Analyze large datasets within CJA to derive actionable insights.Assist with validating pre- and post-production analytics, tagging, and data integrity. Maximize technology platforms to aggregate multiple digital data sources and
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Posted 2 days ago | Updated 5 hours ago

Account Manager/ Business Development Manager/ Client Partner/ Customer Success Manager

Allyis Inc.

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Remote

Full-time

We seek a seasoned Client Partner to manage and grow our strategic partnership with our clients. This role involves developing and executing an account strategy to drive business growth and enhance client relationships. Key Responsibilities: - Manage the Microsoft account, building strong relationships with key stakeholders. - Identify and pursue new business opportunities within the account. - Develop and implement strategic account plans to achieve revenue targets. - Collaborate with internal
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Posted 2 days ago

M3 Customer Lifecycle Management

Main Sail, LLC

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Remote

Full-time

We are looking for an experienced Infor M3 Customer Lifecycle Management (CLM) Lead consultant. Must have experience o functional lead o Solida experience Service domain o Implemented M3 CLM/POM/MCO for least 2 projects o Experience is process harmonization / consulting o Experience in M3 MT implementation Brief on project, role played, complexity & size, etc. that meet above criteria Travel: up to 50% onsite requirement (Texas)
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Posted 4 days ago | Updated 8 hours ago

Agile Project Manager with Customer Payment

Vega Consulting Solutions

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Remote

Contract

Vega's direct client is searching for an Agile Project Manager with customer payment experience. This is a long-term contract and 100% remote Customer payments experience.Deep understanding of Agile principles and Scrum framework. Ability to educate and train teams on Agile practices.Ability to facilitate Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Review, Sprint Retrospective).Capability to communicate effectively with team members, stakeholders, and management.Proficiency in id
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Posted 4 days ago | Updated 17 hours ago

Adobe CJA ( Customer Journey Analytics) Lead

Key Business Solutions, Inc.

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Remote

Contract, Third Party

Adobe CJA ( Customer Journey Analytics) Lead REMOTE 6+ Months Note: We need a core Adobe CJA Expert/Lead here. Do not look for AEP as that is more of a foundation that is needed for any Adobe CJA to work. Responsibilities: Develop and manage the data integration process from Adobe Experience Platform (AEP) to Adobe Customer Journey Analytics (CJA)Analyze large datasets within CJA to derive actionable insights.Assist with validating pre- and post-production analytics, tagging, and data integrity.
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Posted 5 days ago

Customer Engagement Manager

CIENA Corporation

•

Remote

Full-time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Not ready to apply? Join ourTalent Communityto get relevant job alerts straight to your inbox. Why Ciena: We are big proponents o
Posted 5 days ago | Updated 7 hours ago

Customer Success Manager

Vaco Technology

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Remote

Contract

Job Title: Customer Success Manager Location: USA (100% Remote) About Us: Our cilent is a venture-backed organization in hyper-growth mode, headquartered in New York City with all US-based positions being 100% remote. Founded by innovative practitioners to solve massive-scale cybersecurity challenges, they are disrupting the cybersecurity operations market with their unique technology that builds cyber fusion centers for large enterprises and the mid-market. About You: Strategic and tactica
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Posted 5 days ago | Updated 3 hours ago

Customer Advocate Project Manager ( Mid )

Connexions Data Inc

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Remote

Full-time

Customer Advocate Project Manager (Mid ) Long Term Location: Remote Citizen only/ Federal 70K to 75K w/ full benefits or 42.00/hr 1099/ C2C Responsibilities: This position shall perform the following (to include but not limited to) activities: Responsible for the coordination and completion of 5% of field site visitations. Oversees all aspects of projects, leading a team on large projects or a significant segment of large and complex projects Analyzes new and complex project-related problems a
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Posted 6 days ago | Updated 5 days ago

Customer Service Representative - Benefits, Eligibility & Authorization - Remote

NTT DATA Americas, Inc

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Remote or Columbia, South Carolina, USA

Contract

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 30 years, our Business Process Outsourcing (BPO) team has imp
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Posted 6 days ago | Updated moments ago