customer Jobs in Los Angeles, CA

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Data Reporting and Analytics Consultant IV, Customer Experience

Kaiser Permanente

•

Pasadena, California, USA

Full-time

Description: Job Summary: In addition to the responsibilities listed below, this position is responsible for analyzing, internally managing, and reporting customer (including patient, member, prospective member, employer, broker, and consultant) data; designing human-centered research studies; conducting complex qualitative and quantitative analysis; synthesizing qualitative and quantitative data; and communicating with patient/customer to capture survey data. This position is also responsibl
Posted 18 hours ago | Updated 5 hours ago

Customer & Applications Support Technical Instructor / Trainer - ONSITE - Brea, CA

Danaher Corporation

•

Brea, California, USA

Full-time

Wondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a
Posted 8 days ago | Updated moments ago

Senior Manager, Customer Advocacy and Thought Leadership (REMOTE - USA)

Danaher Corporation

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Remote or Brea, California, USA

Full-time

Wondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build
Posted 22 days ago | Updated moments ago

Software Engineer, Starlink Customer Success

SpaceX

•

Hawthorne, California, USA

Full-time

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. SOFTWARE ENGINEER, STARLINK CUSTOMER SUCCESS At SpaceX, we're leveraging our experience in building rockets and spacecraft to deploy Starlink, the world's most advanced broadband internet system. Starlink is the world
Posted 60+ days ago | Updated 6 hours ago

Customer Service Representative

CalOptima

•

Orange, California, USA

Full-time

Customer Service Representative CalOptima CalOptima Health is seeking a highly motivated an experienced Customer Service Representative to join our team. The Customer Service Representative (CSR) will be the first line of contact for CalOptima Health's members and providers. The incumbent will assist members and providers with questions and/or complaints related to the Medi-Cal programs for Orange County. The incumbent will provide information regarding eligibility, enrollment, benefits and serv
Posted 19 days ago

Customer Service Representative (Bilingual)

CalOptima

•

Orange, California, USA

Full-time

Customer Service Representative (Bilingual) CalOptima CalOptima Health is seeking a highly motivated an experienced Customer Service Representative (Bilingual) to join our team. The Customer Service Representative (CSR) will be the first line of contact for CalOptima Health's members and providers. The incumbent will assist members and providers with questions and/or complaints related to the Medi-Cal programs for Orange County. The incumbent will provide information regarding eligibility, enrol
Posted 22 days ago

Customer Success Utilization Manager - MN/WI

KARL STORZ Endoscopy - America

•

El Segundo, California, USA

Full-time

I. Job Purpose and Core Tasks The Customer Success Utilization Manager plays a critical role in managing overall success, effectiveness, and adoption of the technologies installed (hardware and software of Operation Room/Video installation projects) within their respective regions. This role will be responsible for delivering key roadmaps for brand growth, serving as a subject matter expert consultant providing customized and strategic customer guidance, to expand product impact and technologic
Posted 60+ days ago | Updated 17 hours ago

Ecommerce Customer Experience Specialist

BayOne Solutions

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Remote

Contract

Title: Ecommerce Customer Experience Specialist Location: 100 % Remote Duration: 6 months with possible extension JOB DESCRIPTION We're seeking a customer-centric, highly organized Ecommerce Customer Experience Specialist. You'll play a key role in streamlining our back-office operations, mitigating risk, creating clear and comprehensive documentation and training materials, maintaining knowledge-based content, and expertly resolving sensitive customer escalations. Experience adapting communicat
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Posted 43 days ago | Updated 21 days ago

Customer Engagement Manager

CIENA Corporation

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Remote

Full-time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Not ready to apply? Join ourTalent Communityto get relevant job alerts straight to your inbox. Why Ciena: We are big proponents o
Posted 18 hours ago | Updated 6 hours ago

CSM Technical Lead, Customer Workflow

ServiceNow, Inc.

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Remote or Austin, Texas, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 17 hours ago | Updated 6 hours ago

Business Analyst & Customer Experience Specialist

InfoVision, Inc.

•

Remote or Dallas, Texas, USA

Contract, Third Party

Role Overview: This hybrid role combines the strategic insights of a Business Analyst with the customer-centric focus of a Customer Experience Specialist. You will be pivotal in bridging the gap between our technical teams and customer experience efforts, utilizing your deep understanding of the telecom industry and cutting-edge technologies to enhance customer interactions and drive operational efficiency. Key Responsibilities: Strategic Analysis & Customer Insight: Conduct comprehensive analys
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Posted 1 day ago

REMOTE- Associate Director of Customer Data Platform

CSS Tec

•

Remote

Contract

100% REMOTE Contract to Hire Role Must be eligible for hire without sponsorship Must be able to work EST hours Overview: Our client, a growing Mortgage company, is seeking an Associate Director of Customer Data Platform. This is a contract to hire position. This role is 100% REMOTE (working EST). This is an exciting opportunity to be part of an enterprise implementation and participate in the vision, roadmap and overall CDP strategy. Summary: As the Associate Director of Marketing Automation an
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Posted 1 day ago | Updated 1 day ago

Technical Customer Care Specialist (Remote)

Motion Recruitment Partners, LLC

•

Remote or Burlington, Vermont, USA

Full-time

Come join our team. Our client is looking for a Technical Customer Care Specialist for a 6-month contract and will be working remotely. Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation. Contract Duration: 6 Months Required Skills & Experience Provide exceptional service to both internal stakeholders and external clients. Manag
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Posted 1 day ago | Updated 6 hours ago

Technical Customer Care Specialist (Remote)

Motion Recruitment Partners, LLC

•

Remote or Mission, Kansas, USA

Full-time

Come join our team. Our client is looking for a Technical Customer Care Specialist for a 6-month contract and will be working remotely Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation. Contract Duration: 6 Months Required Skills & Experience High School Diploma or GED . Flexible to work any shift during business hours in the C
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Posted 1 day ago | Updated 6 hours ago

Customer Success Manager

ServiceNow, Inc.

•

Remote or Chicago, Illinois, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 1 day ago | Updated 6 hours ago

Adobe CJA (Customer Journey Analytics) Lead

Cardinal Integrated Technologies Inc

•

Remote

Third Party, Contract

Role: Adobe CJA (Customer Journey Analytics) Lead Location: Atlanta, GA (Remote is fine) Duration: 6+ Months Job Description: Responsibilities: Develop and manage the data integration process from Adobe Experience Platform (AEP) to Adobe Customer Journey Analytics (CJA)Analyze large datasets within CJA to derive actionable insights.Assist with validating pre- and post-production analytics, tagging, and data integrity. Maximize technology platforms to aggregate multiple digital data sources and
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Posted 2 days ago | Updated 4 hours ago

Account Manager/ Business Development Manager/ Client Partner/ Customer Success Manager

Allyis Inc.

•

Remote

Full-time

We seek a seasoned Client Partner to manage and grow our strategic partnership with our clients. This role involves developing and executing an account strategy to drive business growth and enhance client relationships. Key Responsibilities: - Manage the Microsoft account, building strong relationships with key stakeholders. - Identify and pursue new business opportunities within the account. - Develop and implement strategic account plans to achieve revenue targets. - Collaborate with internal
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Posted 2 days ago

M3 Customer Lifecycle Management

Main Sail, LLC

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Remote

Full-time

We are looking for an experienced Infor M3 Customer Lifecycle Management (CLM) Lead consultant. Must have experience o functional lead o Solida experience Service domain o Implemented M3 CLM/POM/MCO for least 2 projects o Experience is process harmonization / consulting o Experience in M3 MT implementation Brief on project, role played, complexity & size, etc. that meet above criteria Travel: up to 50% onsite requirement (Texas)
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Posted 4 days ago | Updated 6 hours ago

Agile Project Manager with Customer Payment

Vega Consulting Solutions

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Remote

Contract

Vega's direct client is searching for an Agile Project Manager with customer payment experience. This is a long-term contract and 100% remote Customer payments experience.Deep understanding of Agile principles and Scrum framework. Ability to educate and train teams on Agile practices.Ability to facilitate Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Review, Sprint Retrospective).Capability to communicate effectively with team members, stakeholders, and management.Proficiency in id
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Posted 4 days ago | Updated 16 hours ago

Adobe CJA ( Customer Journey Analytics) Lead

Key Business Solutions, Inc.

•

Remote

Contract, Third Party

Adobe CJA ( Customer Journey Analytics) Lead REMOTE 6+ Months Note: We need a core Adobe CJA Expert/Lead here. Do not look for AEP as that is more of a foundation that is needed for any Adobe CJA to work. Responsibilities: Develop and manage the data integration process from Adobe Experience Platform (AEP) to Adobe Customer Journey Analytics (CJA)Analyze large datasets within CJA to derive actionable insights.Assist with validating pre- and post-production analytics, tagging, and data integrity.
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Posted 5 days ago