customer Jobs in chicago, il

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Head of Insurance Customer Service and Operations

BCS Financial Corporation

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Oakbrook Terrace, Illinois, USA

Full-time

Position Overview The Head of Insurance Customer Service and Operations will be responsible for delivering the customer service levels needed to achieve our enterprise growth and performance goals. This leader will bring extensive experience and confidence in developing an enterprise service culture where the current and future needs of our customers are well understood and plans to close our gaps are developed and implemented. The successful candidate will manage a diverse insurance service and
Posted 13 days ago

Sr Manager - Customer IAM Operations

United Airlines

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Chicago, Illinois, USA

Full-time

Description Connecting People. Uniting the World. There's never been a more exciting time to join United Airlines! As a global company that operates in hundreds of locations around the world - with millions of customers and tens of thousands of employees - we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly. We're on a path toward becoming the best airline in the history of aviation. Join our Cybersecurity and Digital Risk (CDR) team to
Posted 6 days ago | Updated 13 hours ago

Customer Success Manager

Software Guidance & Assistance

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Chicago, Illinois, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Sr. Customer Success Manager for a Contract assignment with one of our premier SaaS clients in Chicago, IL. The Manager is also open to 100% Remote! We are hiring a Senior Customer Success Manager to join our Digital Experience Cloud team. To achieve the significant opportunity ahead, the Customer Success needs to lead the post-sales customer experience, driving adoption and value for our customers. In this role, you will serve
Posted 36 days ago | Updated 9 hours ago

Customer Success Manager

ServiceNow, Inc.

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Remote or Chicago, Illinois, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 2 days ago | Updated 7 hours ago

Sr. Solution Sales Executive - Customer Experience (CX)

ServiceNow, Inc.

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Remote or Chicago, Illinois, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 30 days ago | Updated 7 hours ago

Ecommerce Customer Experience Specialist

BayOne Solutions

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Remote

Contract

Title: Ecommerce Customer Experience Specialist Location: 100 % Remote Duration: 6 months with possible extension JOB DESCRIPTION We're seeking a customer-centric, highly organized Ecommerce Customer Experience Specialist. You'll play a key role in streamlining our back-office operations, mitigating risk, creating clear and comprehensive documentation and training materials, maintaining knowledge-based content, and expertly resolving sensitive customer escalations. Experience adapting communicat
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Posted 45 days ago | Updated 22 days ago

Customer Technical Specialist I (Chicago)

Apex Systems

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Chicago, Illinois, USA

Full-time

Job#: 2001110 Job Description: HYBRID CUSTOMER TECHNICAL SPECIALIST OPENING Role: Technical Support Specialist Location: Chicago, IL 100% Remote with onsite as needed at customer request Pay Rate: Competitive based on experience All interested and qualified candidates can please contact Schuyler Moose at Apex Systems Inc. has a need for a CUSTOMER TECHNICAL SPECIALIST to become part of our client's Health Solutions Management division, which focuses on Healthcare IT solutions for our Federal, S
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Posted 60+ days ago | Updated 11 hours ago

100% Remote-Dynamics 365 Customer Service with Omnichannel must.

Kutir Inc

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Remote

Contract, Third Party

Hi, Please check the job description as below and let me know you if you would be interested and available. Please let me know your available time for a quick call. Dynamics 365 Customer Service with Omnichannel Remote 12+ Months Key skills needed CRM Customization CRM Development Custom Entities, Plugins, Workflows, JS for validation API integration Data migration Power automate CICD Security Architecture custom development or migration experience in current project Must Haves: o 9-10 year e
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Posted 5 hours ago

Customer Service Position (Remote)

Micro Data Systems Inc

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Remote or Holmdel, New Jersey, USA

Part-time

MUST LIVE IN NJ Job Summary: The Account Support Representative assists the customer support team for MDS client, Law School Admission Council (LSAC) by responding to a high-volume of inquiries via phone, chat, and email. This position requires commitment to work on LSAC Test Days, which occurs once a month for two days (Friday & Saturday) Training: MDS' client, LSAC, will host virtual, live training for a small group of new hires each month. This comprehensive training program will span over
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Posted 6 hours ago | Updated 1 hour ago

Customer Success Manager (USA Remote)

Danaher Corporation

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Remote or New York, New York, USA

Full-time

Integrated DNA Technologies (IDT) is the leading manufacturer of custom oligonucleotides and proprietary technologies for genomics applications. Our work is complex and cutting-edge, and our team members are curious, creative thinkers who understand that good data drives smart decisions. At IDT, we realize that although science may be uniform, people are unique. We promote a culture where engaged people are motivated and have opportunities to achieve their full potential, as part of one global t
Posted 14 hours ago | Updated 2 hours ago

Dynamics 365 Sr Developers-( Dynamics 365 Customer Service and Omnichannel) - REMOTE JOB

Yashco Systems, Inc.

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Remote

Contract

Job Title- Dynamics 365 Sr Developers-2 roles - Dynamics 365 Customer Service and Omnichannel is must to have skill Duration 12 month 100 % Remote Key skills needed CRM Customization CRM Development Custom Entities, Plugins, Workflows, JS for validation API integration Data migration Power automate CICD Security Architecture custom development or migration experience in current project Must Haves: o 9-10 year experience. Must have strong technical skills on MS Dynamics 365 and earlier wi
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Posted 23 hours ago

Senior Cloud Engineer- Digital Customer (Remote)

Publix

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Remote or Lakeland, Florida, USA

Full-time

Publix Super Markets, Inc. is the largest privately-owned food retailer in the nation with more than 1,200 stores and more than 200,000 associates throughout the Southeast. We are associate-owned, proud of our family atmosphere, and consistently named as one of the best companies to work for in America. We are largely debt-free and renowned for our financial performance as well as our premier customer service. Publix?s Information Services (I/S) department is located in Lakeland, Florida and Alp
Posted 1 day ago | Updated moments ago

Customer Engagement Manager

CIENA Corporation

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Remote

Full-time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Not ready to apply? Join ourTalent Communityto get relevant job alerts straight to your inbox. Why Ciena: We are big proponents o
Posted 1 day ago | Updated 8 hours ago

CSM Technical Lead, Customer Workflow

ServiceNow, Inc.

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Remote or Austin, Texas, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 1 day ago | Updated 7 hours ago

Business Analyst & Customer Experience Specialist

InfoVision, Inc.

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Remote or Dallas, Texas, USA

Contract, Third Party

Role Overview: This hybrid role combines the strategic insights of a Business Analyst with the customer-centric focus of a Customer Experience Specialist. You will be pivotal in bridging the gap between our technical teams and customer experience efforts, utilizing your deep understanding of the telecom industry and cutting-edge technologies to enhance customer interactions and drive operational efficiency. Key Responsibilities: Strategic Analysis & Customer Insight: Conduct comprehensive analys
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Posted 2 days ago

Technical Customer Care Specialist (Remote)

Motion Recruitment Partners, LLC

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Remote or Burlington, Vermont, USA

Full-time

Come join our team. Our client is looking for a Technical Customer Care Specialist for a 6-month contract and will be working remotely. Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation. Contract Duration: 6 Months Required Skills & Experience Provide exceptional service to both internal stakeholders and external clients. Manag
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Posted 2 days ago | Updated 8 hours ago

Technical Customer Care Specialist (Remote)

Motion Recruitment Partners, LLC

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Remote or Mission, Kansas, USA

Full-time

Come join our team. Our client is looking for a Technical Customer Care Specialist for a 6-month contract and will be working remotely Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation. Contract Duration: 6 Months Required Skills & Experience High School Diploma or GED . Flexible to work any shift during business hours in the C
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Posted 2 days ago | Updated 8 hours ago

Adobe CJA (Customer Journey Analytics) Lead

Cardinal Integrated Technologies Inc

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Remote

Contract, Third Party

Role: Adobe CJA (Customer Journey Analytics) Lead Location: Atlanta, GA (Remote is fine) Duration: 6+ Months Job Description: Responsibilities: Develop and manage the data integration process from Adobe Experience Platform (AEP) to Adobe Customer Journey Analytics (CJA)Analyze large datasets within CJA to derive actionable insights.Assist with validating pre- and post-production analytics, tagging, and data integrity. Maximize technology platforms to aggregate multiple digital data sources and
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Posted 3 days ago | Updated 5 hours ago

Account Manager/ Business Development Manager/ Client Partner/ Customer Success Manager

Allyis Inc.

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Remote

Full-time

We seek a seasoned Client Partner to manage and grow our strategic partnership with our clients. This role involves developing and executing an account strategy to drive business growth and enhance client relationships. Key Responsibilities: - Manage the Microsoft account, building strong relationships with key stakeholders. - Identify and pursue new business opportunities within the account. - Develop and implement strategic account plans to achieve revenue targets. - Collaborate with internal
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Posted 3 days ago