customer Jobs in raleigh, nc

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Customer Experience Researcher

TEKsystems c/o Allegis Group

Cary, North Carolina, USA

Full-time

Description: The main function of a Customer Experience Researcher is to collaborate closely with cross-functional counterparts in Product Management, Design, Web Development, Marketing and Engineering to influence key strategy and execution decisions. Job Duties: Spearhead a customer-centered decision-making process Develop product and service experiences for a global audience. Conduct independent research Skills: Qualitative research, Research analysis, presentation skills, Quantitative resear

Enterprise Customer Success Manager APAC

Canonical - Jobs

Raleigh, North Carolina, USA

Full-time

Job DescriptionJob DescriptionThe role of an Enterprise Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By cle

Enterprise Customer Success Manager Americas

Canonical - Jobs

Raleigh, North Carolina, USA

Full-time

Job DescriptionJob DescriptionThe role of an Enterprise Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By cle

Business Insights Analyst - Customer Success and Renewals

NetApp

North Carolina, USA

Full-time

Job Summary: Your primary objective is to proactively drive data-driven initiatives that support the Customer Success and Renewals teams, driving the adoption of internal ideas, and creating internal and external customer satisfaction. This self-starting individual will not only ensure high stakeholder buy-in and trust through efficient tracking and reporting but will also confidently present insights and strategic recommendations to senior stakeholders, taking ownership of their role in shapin

Customer Care Representative

Novanta Inc

Apex, North Carolina, USA

Full-time

Build a career powered by innovations that matter! At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing-improving productivity, enhancing people's lives and redefining what's possible. We create for our global customers engineered components and sub-systems that deliver extreme precision and performance for a range of mission-critical applications-from minimally invasive surgery to robotics to 3D metal printing. Novanta is one global

Customer Experience Data Analytics

Spiceorb

Remote

Contract

Customer Experience Data Analytics Location: RemoteExp: 12+ BI Lead with good understanding of business and Data analytics. We are looking for an intellectually curious with a proven track record of leading transformation in customer experience driven by data and customer insights. The ideal candidate will also have a passion for operationalizing data-driven insights into actions through influencing the velocity and quality of learnings, while demonstrating a problem-solving and extreme owner

Sr. Customer Service Administrator

Mavensoft Technologies, LLC

Remote

Contract

Role: Sr. Customer Service Administrator Duration: 12 Months (Contract) W2 Location: Hartford, CT (Remote) Key Skills: Customer Service Expertise (Helix, Footprints), Cross-Functional Collaboration, Agile, Waterfall, Scrum, Kanban Description: This is much more than a help desk position. Customer Service Administrator will support a high-functioning government team by serving as the point-person for new service requests from internal agencies, as well as help requests from external customers.

Digital Customer Data Solutions Architect

Danaher Corporation

Cambridge, England, United Kingdom

Full-time

At first glance, you'll see Danaher's scale. Our 65,000+ associates work across the globe at more than 15 unique operating companies within three platforms-life sciences, diagnostics, and biotechnology. Look again and you'll see the opportunity to build a meaningful career, be creative, and take risks with the support you need to be successful. You'll find associates who are as certain about their impact as they are about where they're headed next. You'll find the Danaher Business System, whic

Staff Software Engineer, Customer Usage Data Platform (Remote)

Fastly

Remote or Denver, Colorado, USA

Full-time

Fastly helps people stay better connected with the things they love. Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end-users as possible - at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly's customers include many of the world's mos

Staff Software Engineer, Customer Usage Data Platform (Remote)

Fastly

Remote or New York, New York, USA

Full-time

Fastly helps people stay better connected with the things they love. Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end-users as possible - at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly's customers include many of the world's mos

Staff Software Engineer, Customer Usage Data Platform (Remote)

Fastly

Remote or San Francisco, California, USA

Full-time

Fastly helps people stay better connected with the things they love. Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end-users as possible - at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly's customers include many of the world's mos

Direct Client: Customer Service Administrator @ Hartford, CT Remote

KSN Technologies, Inc.

Remote

Contract

Customer Service Administrator Hartford, CT Remote 12 months contract We are looking for candidates who can work on our W2. Candidates with previous state / govt client experience is preferred. Is this you? Do you want to understand a user s needs, and the why as well as the what of a support request? Are you excited about finding results that meet client needs?Do you naturally think logically, and can you explain difficult concepts to non-technical users?Do you think outside of the box, w

Customer Experience Analyst

RTA US

Remote or Sunnyvale, California, USA

Full-time

Job DescriptionJob DescriptionThe Information Technology team at Russell Tobin & Associates is supporting a top social media organization that has an opening for a remote Customer Experience Analyst. 100% Remote Schedule: Monday Friday, 8am 5pm PST Pay Rate Range: $40 - $55/hour W2, based on experience Duration: 2 years contract Responsibilities Manage end-to-end analytics, reporting, and partnerships across multiple customer touchpoints including purchase and delivery journeys. Synthesize and

Customer Service Representative

HCL America Inc.

Remote

Full-time

To adhere to quality standards, regulatory requirements, and company policies.To ensure positive customer experience and CSAT through first call resolution and proper escalation of complaints, Adverse Events, and submission of appropriate help desk tickets.Handles needs of customer via phone, chat, email, and SM in accordance with program standards.Independently resolve issues within scope at time of interaction.Participate in knowledge updates/ training, coaching plans, and roundtables.Reliably

Customer Service Representative (82576)

Swoon

Remote or San Francisco, California, USA

Full-time

Job DescriptionJob DescriptionDuration: 5 months,Location: Remote (Preference someone on PST time and open to work 8:00 am-6:00 pm CST) Top Skills: Customer Support experienceHealthcare, hospitality or tech industry experienceOpen to work M-F 8:00 am - 6:00 pm CST What You ll Do: Proactively identify potential issues or failures, implementing corrective tactics to ensure smooth operationsResolve merchant and dasher issues with empathy and urgencySpearhead and execute workflows that uphold our

Customer Experience Senior Program Manager

Headway

Remote or New York, New York, USA

Full-time

Headway's mission is a big one - to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy

Technical Customer Support with Gov. Application Exp

Open IT Labs LLC

Remote

Contract

REMOTE TO GET LAPTOP, EQUIPMENTS ON FIRST DAY FROM CLIENT SITE AT HARRISBURG, PA JD: Technical Customer Support with Gov. Application Exp. Job# 750388 Client : State of PA, Sept. of Health, Harrisburg Rate: $25/hour on: 1099 or $20/hour on W2 Help Desk Analyst - HDA3 A4 SC3Remote Position OBJECTIVES OF ENGAGEMENTThe primary objective of this engagement is to provide helpdesk support to citizens accessing their immunization record through the PIERS Public Portal. This individual will also provid

Customer Care Representative

JB Murphy LLC

Remote or Hanford, California, USA

Full-time

Job DescriptionJob DescriptionAs a Customer Care Representative, you will play a vital role in ensuring our customers receive the highest quality service. You ll interact with clients via email, chat, or phone, address their inquiries, and resolve any concerns promptly. This is a remote role with flexible hours, allowing you to work from the comfort of your home. Company DescriptionAt JB Murphy, we specialize in customer care, construction, and custom cabinetry, with over three decades of experi

CRO / VP of Sales and Customer Success

Base

Remote or Palo Alto, California, USA

Full-time

Job DescriptionJob DescriptionSalary: Base is the leading Customer Lifecycle Marketing platform for B2B companies. Our platform empowers companies to focus on their customer base through journey tracking, engagement automation, loyalty and advocacy programs, upsell/cross-sell campaigns, retention marketing, and AI insights and predictions. This allows businesses to generate efficient Customer-led Growth (CLG) and track revenue influenced by customer programs. Base supports Fortune 500 companies

Adobe Customer Journey Analytics Consultant

Randstad Digital

Remote or Eden Prairie, Minnesota, USA

Contract

job summary: Required Qualifications: 2+ years of experience with Adobe Analytics or Google Analytics 1+ years of experience with digital analytics implementation platforms such as: Google Tag Manager, Tealium IQ or Adobe Launch Data layer expertise and experience Expertise writing tagging specifications (SDR, tech specs) Expertise leveraging Omnibug and other web developer tools to debug Analytics Tags Experience with quality assurance and debugging of tagging (media tags and analytics) Op