desktop support technician Jobs in walnut creek, ca

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MSP L3 Remote Desktop Support Technician

Ledgent Technology

San Francisco, California, USA

Full-time

MSP L3 Remote Desktop Support Technician Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $75k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infr

MSP L3 Remote Desktop Support Technician

Ledgent Technology

San Francisco, California, USA

Full-time

MSP L3 Remote Desktop Support Technician Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $75k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infr

Desktop Support Analyst

Robert Half

Pleasant Hill, California, USA

Contract

Description We are looking for a skilled Desktop Support Technician to join our team in Pleasant Hill, California. In this Desktop Support role, you will provide direct technical support to users, assisting with hardware and software troubleshooting, equipment repairs, and user onboarding processes. This is a Desktop Support role long-term contract position offering an excellent opportunity to work hands-on with diverse technologies and systems. This desktop Support Role does require some travel