genesys engineer Jobs in roundrock, tx

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Genesys Routing Composer Developer

Q1 Technologies, Inc.

•

Austin, Texas, USA

Full-time

Job Position: Genesys Routing Composer Developer Location: Austin, TX Duration: Full Time Skills: 7+ Years of experience in Genesys, Genesys Composer, Genesys ORS, SCXML, HTML/CSS/JavaScript Job Description: We are looking for someone that has experience with Genesys Composer routing development and can start contributing immediately. This role requires that the resource is able to come up with the design for new routing workflows and can document those thoroughly. The resource will also be
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Posted 9 days ago | Updated 16 hours ago

Genesys Developer

Avanciers LLC

•

Austin, Texas, USA

Full-time

Title: Genesys Developer Location: Austin, TX Duration: Full time / COntract Responsibilities: Requirements Analysis: Engage with clients to gather and analyze their business requirements related to call routing, queue management, and resource optimization. Translate client requirements into technical specifications and design solutions using Genesys routing software. Solution Design and Configuration: Develop routing strategies, skills-based routing rules, and queue configurations to optimize
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Posted 25 days ago

Genesys Developer - Austin, TX / Sunnyvale, CA - W2

Inedge Technologies

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Austin, Texas, USA

Contract, Third Party

Position: Genesys Developer Location: Austin, TX / Sunnyvale, CA Job Description: We are looking for someone that has experience with Genesys Composer routing development and can start contributing immediately. This role requires that the resource is able to come up with the design for new routing workflows and can document those thoroughly. The resource will also be required to assist the business teams with defining the requirements for the workflows. Because of that, communication skills are
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Posted 40 days ago | Updated 11 days ago

Technical Analyst - Speech & Text Analytics

AVA Consulting

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Remote or Austin, Texas, USA

Contract

AVA Consulting is seeking a Developer (Specialty) II/ Speech & Text Analytics Location: Austin, TX (Preferred) and Remote U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Description: Job Description and Responsibilities: Gather and define requirements/solutions for Speech & Text Analytics solutionsInteract with stakeholders to facilitate collaboration between the business, and technical teams to define and deliver solutions.P
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Posted 32 days ago | Updated 1 day ago

Genesys Developer-Onsite to start then Remote

Siaraa Technologies

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Remote or Austin, Texas, USA

Third Party, Contract

Location- Austin, TX -Onsite to start then Remote JD: Should have 10+ years of experience in Design, develop and deploy IVR based on business requirements. Analyze the business requirements and assist technical leads and Product Owners with defining the acceptance criteria for the features that are being developed. Hands-on experiencing developing IVR leveraging Genesys Cloud CX Architect tool. Genesys IVR Developers on Cloud platform along with hands on Java API knowledge and development exposu
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Posted 60+ days ago | Updated 15 days ago

QA Analyst III

Pinnacle Group

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Austin, Texas, USA

Full-time

Job Description: Client is seeking a highly skilled Test Engineer to join our team. The Test Engineer will work closely with the development team to identify test cases and develop automated test scripts to ensure that our software products meet the highest standards of quality. The ideal candidate will be responsible for designing, developing, and maintaining automated test scripts to ensure the quality of our software products. Responsibilities: Design, develop, and maintain test scripts usi
Posted 10 days ago | Updated 10 hours ago

Genesys Developer

UpStream Global Services

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Austin, Texas, USA

Full-time, Part-time, Third Party, Contract

Job Description Genesys Routing composer developer ORS Implementation Will be constantly utilizing your experience in Genesys eServices and Genesys suites of products (Framework, eServices, Routing, Reporting, Call Recording, WFM, etc.) throughout the entirety of this role. As the Genesys Developer, they will be writing new codes throughout the entire duration of the role. Will be working with Genesys on-premises contact center infrastructure and high viability. Will be working alongside a t
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Posted 24 days ago | Updated 2 hours ago

W2 role -QA Analyst

Judge Group, Inc.

•

Austin, Texas, USA

Full-time

Location: Austin, TX Salary: $30.00 USD Hourly - $45.00 USD Hourly Description: Our client is currently seeking a W2 role -QA Analyst We are seeking a skilled Test Engineer to join our dynamic team. As a Test Engineer, your primary responsibility will be to conduct thorough tests on our software systems to ensure proper functioning and optimal performance. You'll play a crucial role in ensuring that our software applications meet the highest quality standards. Responsibilities Review and an
Posted 14 days ago | Updated 10 hours ago

Genesys Routing Composer Developer

Flexon Technologies Inc.

•

Austin, Texas, USA

Contract, Third Party

we are looking for someone that has experience with Genesys Composer routing development and can start contributing immediately. This role requires that the resource is able to come up with the design for new routing workflows and can document those thoroughly. The resource will also be required to assist the business teams with defining the requirements for the workflows. Because of that, communication skills are very important. Resource is expected to perform development and unit testing with
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Posted 60+ days ago | Updated 5 days ago

Genesys Cloud Developer

Epis Data Inc

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Remote

Contract

Role: Genesys Cloud Developer Location: Remote Duration: Long Term on W2 Experience: 6 Years Job Description: 5+ years of experience with contact centre solutions. Expertise in Genesys Cloud solutions: Genesys Cloud Architect, IVR call flows, Routing. Hands-on with Genesys Cloud Scripting and JavaScript. Experience with applications leveraging APIs, JSON or JavaScript in web applications. Queue & Call tree Management. Good to Have: Genesys Cloud Professional certification. Knowledge or hands-on
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Posted 10 days ago | Updated 1 day ago

AppleCare Global Support Readiness Solution Architect

Apple, Inc.

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Austin, Texas, USA

Full-time

Summary The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.Thinking different is not just a slogan it's what allows Apple to continually provide our customers with the best produc
Posted 14 days ago | Updated 9 hours ago

Genesys

Epis Data Inc

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Remote

Contract

Hello, I hope you're doing great, We have a position Genesys Developer at Remote & Longterm, Job Title: Genesys Developer Location: Remote Duration : Longterm Job Description: Genesys Developer Design and developing Genesys Web Messaging/Chat Bot Solutions Design And Implement Genesys Digital Bot Solution Design ans Implement Workforce Management Candidate Details: Legal Full Name(FirstName, LastName) Email Phone(not google voice number) Visa Status: Current Location Expecting rate /Hour On W2
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Posted 15 days ago | Updated 2 hours ago

Genesys developer

Epis Data Inc

•

Remote

Contract

Genesys developer W2 or 1099 role Tampa, FL(remote) Design and develop Genesys we messaging Chat bot solution Design and implement Genesys digital bot solution Design and Implement workforce Management
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Posted 16 days ago | Updated 2 days ago

Genesys Systems Administrator

Innova Solutions, Inc

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Remote

Contract

Position type: Full-time -- Contract Location: FULLY REMOTE As a Systems Administrator, you will: This position plays a critical role in supporting and developing the migration of the existing Genesys i3 Dialer to the Genesys CX Cloud Platform. Contractors in this role will possess specific skill sets essential for ensuring a successful migration and providing ongoing support. Team Description: The candidate will collaborate with a team of approximately 20 members spread across four teams: Adm
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Posted 25 days ago

Genesys i3 Dialer Migration Specialist

Innova Solutions, Inc

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Remote

Contract

Position type: Full-time -- Contract Location: FULLY REMOTE As a Genesys i3 Dialer Migration Specialist, you will: The candidate will collaborate with a team of approximately 20 members spread across four teams: Admin Support, Dialer, DBA (Data), and Development Teams. This diverse team fosters a culture of collaboration, knowledge sharing, and continuous improvement. Responsibilities: Design and administer Genesys Cloud solutions, ensuring alignment with business requirements.Utilize Genesys A
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Posted 25 days ago

IVR Lead Engineer (genesys)

A2C Consulting

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Remote or Atlanta, Georgia, USA

Contract, Third Party

Overview Global Fintech Leader is in the midst of Enterprise Digital Transformation. Highly Visible Contact Center Optimization Program and requires a Senior Lead to take strategic ownership over IVR Solutions Architecture and Provision Delivery: all part of large scale cloud migration The Environment Global Fintech LeadWorld Class Contact Center InitiativeEnterprise TransformationC-Level Leadership The Role Candidate should have vast experience working with design and implementation of IVR cal
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Posted 60+ days ago | Updated 12 days ago

Associate Consulting Engineer- Customer Experience

CDW

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Remote

Full-time

Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We're also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward. Participate in a best-in-class training program while gaining valuable on-the-job skills. As an Associate Consulting Engineer (ACE), you
Posted 3 days ago | Updated 10 hours ago

Software Engineer

Randstad Digital

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Remote or Draper, Utah, USA

Contract

job summary: A wide degree of creativity and latitude is expected Cisco CV, and ICM Cisco/Genesys CCaaS and Google CCAI preferred Expert in SQL required. Job Tasks: Configure, review and oversee documentation of call flows and interdepartmental documents and communications Gather project requirements and configure to continually improve our member experience Act as a voice application subject matter expert for the internal team and business partners Join support calls with partner and providing
Posted 8 days ago | Updated 1 hour ago

Principal Consulting Engineer- Contact Center

CDW

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Remote

Full-time

Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We're also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward. Job Summary The Principal Consulting Engineer will ensure the solution is implemented as designed to the customer's satisfaction and appr
Posted 3 days ago | Updated 10 hours ago

Design Architect - Contact Center

Red River Technology LLC

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Remote

Full-time

Red River is seeking a Design Architect to join our growing team! This position serves as a technical authority on Contact Center consulting and is experienced in translating client business needs into technology solutions. The Design Architect (DA) represents Red River as the industry subject matter expert on customer opportunities and aligns with Pre-Sales and Sales to help determine project scope, technical specifications and requirements. The DA supports the offer portfolio, service catalog
Posted 60+ days ago | Updated 15 days ago