genesys Jobs in baltimore, md

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AWS Connect Leader

Diverse Lynx Llc

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Remote

Contract

Role Name- AWS Connect Leader Location- Remote with some travel Full Time Role Note: We are not looking for AWS connect Architect. We are looking for AWS connect Leader who has experience in end to end implementation of AWS connect. Who has done Pre-sales, solutions, along with delivery. Apart from all these AI [ Conversational (must have) & Gen AI (Good to have) Solutions. Principle Duties and Responsibilities Experience of solutions for Contact Centers and digital channels Experience in buildi
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Posted 6 days ago

Contact Center AWS Architect - Remote / Telecommute

Cynet Systems

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Remote or Austin, Texas, USA

Contract

Job Description: Responsibilities: Design and architect robust and scalable contact center solutions on AWS, utilizing services such as Amazon Connect, AWS Lambda, Amazon Lex, Amazon Polly, Amazon S3, Amazon DynamoDB, and others. Lead the implementation and deployment of new contact center infrastructure and services on AWS, ensuring adherence to best practices and security standards. Optimize existing contact center environments on AWS for performance, reliability, cost-effectiveness, and secu
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Posted 21 hours ago | Updated 8 hours ago