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Salesforce Help Desk Functional & Technical Representative

Universal Consulting Partner

Remote

Part-time

Overview: We are seeking a highly capable Service Desk Technician to join our team as a Help Desk Functional & Technical Representative. This role is crucial as the first point of contact for users requiring assistance, providing dedicated Tier 1 support primarily via Jira tickets and emails. The ideal candidate will have a strong background in technical support, a deep understanding of Salesforce and Salesforce Marketing Cloud, and experience in managing Jira service desk environments.Key Respo

Zendesk Architect (Remote)

Magnum Technologies, Inc.

Remote

Third Party, Contract

Sr Architect - Zendesk Customer Service & Help Desk Software for Manufacturing | Zendesk Fortive Remote position Our client is looking for a solid architect who has worked on Zendesk application. Client is expecting to have this person support the environment, additionally be abreast with new platform features AI/ML etc.

Sitecore - Web Content Designer

Symbioun Technologies, Inc

Remote

Contract

Proficient in Sitecore 10.2 Bachelor's degree in UX, Web Design, Communications, Marketing, English, Journalism, or related field Experience with website content writing for a company or institution in a full-time role with defined project-driven goals Proficient in Digital content standards and plain language guidelines Experience with chatbots, search consoles, and helpdesk services Proficiency with content tools, especially development, inventory/auditing, and SEO tools A portfolio of publish

Desktop Support Specialist

Convergenz

Remote

Contract

RESPONSIBILITIES Desktop Support Specialist (Senior) provides deskside and dispatch support services at required EPA locations. Coordinates with the EISD for incident management, request fulfillment and provisioning, IMACs, and break/fix management. Troubleshoots, diagnoses, and resolves common end-user device incidents and problems, through both deskside support services and by serving on the Walk-Up Service Desk, where appropriate. Provides AV/VTC support for routine support requests. Tracks t

Helpdesk Technician II

Stefanini

Remote or Detroit, Michigan, USA

Full-time, Contract

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of

Lead Service Desk Analysts - 100% Remote - 6+ Months Contract (Likely to Extend for More 3 Months)

Dexperts Inc

Remote

Contract

Job Details: Job Title: Lead Service Desk Analysts Location: 100% Remote Duration: 6+ Months Contract (Likely to Extend for More 3 Months) Description: Purpose of these two Sub-Contractors for the first 6 months:Most experienced helpdesk/ServiceDesk peopleMake sure all technology below works correctlyCall routing works correctlyFully Document Service Desk Service so we have a reusable service going forward to sellBuild the Service Desk ServiceFamiliarity with the below technologiesServices are

Trilingual Helpdesk Technician - English/Spanish/Portuguese

Stefanini

Remote

Full-time, Contract

Provide technical end-user support via telephone, email and chat.Must correctly track incidents and calls, including but not limited to entering data into databases and ticketing systems.Log remotely into client's computers and help them solve software issues.Troubleshoot hardware, software, and network related issues.Escalate problems to the next level of support when necessary.Be a team player that shows Adaptability Flexibility and perseverance in managing a good working relationship with cli

Digital Content Specialist

V-Soft Consulting Group, Inc

Remote

Contract

Digital Content Specialist (Remote) Primary Location: Remote V-Soft Consulting is currently hiring for a Digital Content Specialist (Remote) for our premier client. WHAT YOULL NEED: Technical Requirements and Certifications Industry certification in a field-related discipline. Education and Experience Proficient in Sitecore 10.2Bachelor's degree in UX, Web Design, Communications, Marketing, English, Journalism, or related field.3 years of website content writing for a company or institution

System Administrator

ECCO Select

Remote

Contract

NO C2C This is a 100% REMOTE, W2 contract to hire opportunity ECCO Select is a talent acquisition and consulting company specializing in people, process and technology solutions. We provide the talent behind the technology enabling our clients to achieve their goals. For more information about ECCO Select, visit us at ;/p> Position Title: Technical System Administrator Location Information: Remote JOB SUMMARY The purpose of this position is to fulfill technical administration, architecture, ana

Digital Website Content Writer

Talent Group

Remote

Contract

Position: Digital Website Content Writer Location: Remote Job Type: Contract Duration: 12 months to startJob DescriptionThe Digital Website Content Writer will work closely with our cross-functional project team focused on building and improving the client s websites and digital assets. Your work will involve assessing customer needs and creating high impact content for web pages, digital applications, chatbots, user guides, and other customer-facing assets. An ideal candidate should know conten

Web Content Designer - Level 4

SmartIMS Inc.

Remote

Contract, Third Party

Digital Guru. You create high-impact online experiences that change people s lives. Solution-Focused. You easily see problems in current processes and proactively find ways to solve them. Data Aware. You know how to use data and user feedback to directly improve content. Customer-centric. You understand UX and how to design digital journeys for real people. Info Junkie. You stay on top of industry news and the latest best practices for your skillsets. Highly Organized. You understand project pla

Senior Functional SAP Analyst - FM

Hirekeyz

Remote

Contract

Position Description Bachelor s Degree in a recognized technical, engineering, scientific, managerial, business, or other discipline related to area of expertise.An additional four (4) years of relevant experience may be substituted for the Bachelor s Degree.Federal experience required (DoD experience preferred)DoD clearance required (must be clearable)Required Skills: Ten (10) or more years of SAP experience. Knowledge of and experience with DoD and specifically Navy ERP preferred. Possesses an

System Administration - Agiloft

Maverick Technology Partners

Remote

Contract

Boston area manufacturing company is seeking an experienced Agiloft administrator specializing in rule configuration/development, QA testing, and Promotion of test code to production. This is an individual contributor role and takes direction from the Sr. Manager of Business Applications. * 10 hours per week. JOB DESCRIPTION: KEY RESPONSIBILITIES Troubleshoot and fix Agiloft issues.Coordinate with Agiloft to provide support to HP Hood.Unit test changes and Manage Deployments to minimize risk an

Share Point Consultant

V Group Inc

Remote

Third Party, Contract

Client: State of Vermont Job Title: Share Point Consultant Duration: 6+ Months Location: Remote Position Type: Contract Interview Type: Webcam / In-Person Ceipal ID: SVT_SHAR0530_AM Department: Department of Buildings and General Services Description: This project encompasses designing and implementing a new intranet architecture and associated administrative processes, tailored to meet the evolving needs of AOT's diverse departments. With a focus on usability, compliance, employee education

Web Content Designer - Remote

GSSR

Remote

Contract, Third Party

Experiences Required for This Role Website Content Writing At least 3 years of measurable experience in the following: Developing modern content for large websites with multiple departments and sizable portfolios of services, informational assets, and applications Creating high level content strategies that focus on logical taxonomies, streamlined user journeys, and human-focused design Planning for the discovery, analysis, segmenting, creation, delivery, tracking, and governance of content Alig

Web Content Designer - REMOTE

CCS IT

Remote

Contract

Experiences Required for This Role Website Content Writing At least 3 years of measurable experience in the following: Developing modern content for large websites with multiple departments and sizable portfolios of services, informational assets, and applications Creating high level content strategies that focus on logical taxonomies, streamlined user journeys, and human-focused design Planning for the discovery, analysis, segmenting, creation, delivery, tracking, and governance of content Al

Web Content Designer

RapidIT, Inc

Remote

Contract

Position: Web Content Designer Remote 12+ months Experiences Required for This Role Website Content Writing At least 3 years of measurable experience in the following: Developing modern content for large websites with multiple departments and sizable portfolios of services, informational assets, and applications Creating high level content strategies that focus on logical taxonomies, streamlined user journeys, and human-focused design Planning for the discovery, analysis, segmenting, creation,

Web Content Designer

Cogent IBS, Inc

Remote

Contract

Web Content Designer Estimated Duration: 07/15/2024 - 07/15/2025 Hartford, Connecticut Remote JD: The Digital Website Content Writer will work closely with our cross-functional project team focused on building and improving the State of Connecticut s websites and digital assets. Your work will involve assessing customer needs and creating high impact content for web pages, digital applications, chatbots, user guides, and other customer-facing assets. An ideal candidate should know content insid

Website Content Writer

RedSalsa Technologies, Inc.

Remote

Third Party, Contract

About the Role The Digital Website Content Writer will work closely with our cross-functional project team focused on building and improving the client s websites and digital assets. Your work will involve assessing customer needs and creating high impact content for web pages, digital applications, chatbots, user guides, and other customer-facing assets. An ideal candidate should know content inside and out how to structure it, how to write it, how to apply it in user-focused page design, and h