help desk support representative Jobs in los angeles, ca

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Support Representative - 1st shift

Volt

Gardena, California, USA

Full-time

Job DescriptionJob Description Come create your career with Volt Volt is immediately hiring for Service Support Representative I in Long Beach, CA. As an Service Support Representative I you will:Handling troubleshooting, complaints and repair requests for equipment and products for the company.Keeping meticulous records and technical support logs, follows established company procedures and but not limited to solving problems over the phone.Arranges for repair of equipment as well as sends out

Customer Support Representative

Visionary Marketing Group

Fullerton, California, USA

Full-time

Job DescriptionJob DescriptionAre you a tech-savvy problem solver with a passion for delivering exceptional customer support? Do you have a knack for troubleshooting and a love for all things telecommunications? If so, we have the perfect opportunity for you! Join our team as a Customer Support Representative and be at the forefront of helping our customers navigate their way through the exciting world of telecommunications. Responsibilities: Serve as the primary point of contact for our custome

Product Support Analyst (HelpDesk) - Location - Austin Remote (Need TX Location)

Conquest Consulting

Remote

Contract, Third Party

Job Title: Product Support AnalystLocation: Austin TX (Hybrid)Duration:12+ Months possibility to extend Minimum Requirements: 4 Years of Experience with help desk / service desk services.4 Years of Experience with help desk software (e.g. ticketing systems, knowledge bases).4 Years of Experience (at least 3) Ability to troubleshoot technical issues in a complex system environment. (e.g. password resets, network connectivity, etc.)4 Years of (at least 2) High-level knowledge of information techno

Level 2 Helpdesk Support

Infinite Dimensions

Remote

Contract, Third Party

We need following candidate: Title: Level 2 Helpdesk Support Duration: 1+ Month Remote Work Responsibilities:Handle more complex issues like email flow problems (e.g., rules, mail routing), advanced SharePoint permissions, Teams configurations, and OneDrive sync across devices.Support escalated issues from Level 1 that require deeper troubleshooting.Perform user account management (e.g., adjusting permissions, mailbox delegation, SharePoint group adjustments).

HELP DESK SUPPORT POST MIGRATION

Infinite Dimensions

Remote

Contract

We need following candidate: Title: HELP DESK SUPPORT POST MIGRATION Duration: 1+ Month Remote Work User Base Size (5,000 users):Types of Issues:Outlook: Email access, sync issues, permissions, delegation, shared mailboxes.Teams: Chat, meetings, collaboration, and basic app integration issues.SharePoint: Permissions, site access, file sharing, and basic document management.OneDrive: Sync issues, access, permissions, and file sharing problems.Expected Ticket Volume: A reasonable estimate is about

Level 1 Helpdesk Support

Infinite Dimensions

Remote

Contract

We need following candidate: Title: Level 1 Helpdesk Support Duration: 1+ Month Remote Work Responsibilities:Handle basic troubleshooting, like email or file access issues.Address common Office 365 login and password reset problems.Provide guidance on syncing files in OneDrive and resolving minor Teams issues (e.g., joining meetings or basic collaboration).Triage and escalate complex tickets to higher levels of support.

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Charlotte, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Atlanta, Georgia, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Raleigh, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client

Help Desk Support Analyst

4 Consulting Inc.

Remote or Austin, Texas, USA

Full-time

Job DescriptionJob DescriptionWho we are! At 4Ci our mission is to build long term relationships, based on trust, integrity, and knowledge with all our employees and business affiliates. 4Ci has been in business for 20 years and has employees working on mission critical projects nationwide. We provide computer programming, testing, and system design services to develop and maintain multi-year, multi-million-dollar mission critical applications for the US Government. Examples of such applications

Direct Client: Helpdesk Support @ Austin, TX Remote

KSN Technologies, Inc.

Remote

Contract

Helpdesk Support Austin, TX Remote 3 months contract We are looking for candidates who can work on our W2. Candidates with previous state / govt client experience is preferred. Texas Health and Human Services Commission requires the services of 2 Product Support Analyst 2, who meets the general qualifications of Product Support Analyst 2, Technical Services, Help Desk and Operations and the specifications outlined in this document for the Texas Health and Human Services Commission. All work p

Helpdesk Support Technician

BC Networks, Inc.

Remote or San Jose, California, USA

Full-time

Job DescriptionJob DescriptionWe are seeking a Helpdesk Support Technician to join our team! You will resolve computer-related issues for our clients. BC Networks is an IT Managed Services provider, focused on providing support and management services for small to medium sized businesses. Please visit our website for more information: http://.bcnetworks.com/ BCN utilizes a combination of automated systems to perform real-time monitoring and remote support for each device we support located at ou

Application Helpdesk support - Primarily Remote - Contract - (Client is in Harrisburg, PA.) - B3803B

Technovision, Inc.

Remote or Harrisburg, Pennsylvania, USA

Contract, Third Party

Our direct client is looking for a Help Desk Analyst for a Primarily Remote Contract position (Client is in Harrisburg, PA). Note: - Standard work week will be 40 hours. - Remote Position - Resource will be required to report onsite for specific projects and testing efforts. JOB DESCRIPTION: OBJECTIVES OF ENGAGEMENT The primary objective of this engagement is to provide helpdesk support to citizens accessing their immunization record through the PIERS Public Portal. This individual will also

Help Desk Support - Local to TX only

Digerati Systems Inc

Remote

Contract

Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: troubleshoot, diagnose and repair product and service concerns; contribute to and use knowledge base; communicate ongoing problems and fixes internally and with customers; report on pr

Senior Technical Support Representative

Jack Henry & Associates

Remote

Full-time

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. The Senior Technical Support Representative provides product support to customers via the telephone and/or internet.

Help Desk Support Coordinator

GovCIO

Remote

Full-time

Overview GovCIO is currently hiring for a remote Help Desk Coordinator. Proposal for USPS-TESS Responsibilities Responsible for investigating and identifying computer hardware and software related problems. Effectively communicates step-by-step solutions to end-users May need to communicate with software and hardware specialists for solutions Records solutions into database for other Help Desk professionals. Redirects issues to appropriate resource if necessary Must be knowledgeable of cu

Customer Support Representative

Infinite Computer Solutions (ICS)

Remote

Full-time

Position: CSR Location: Remote Manager Job Responsibilities: Experience handling contact center; preferably healthcare Hiring, training, coaching, and leading call center representatives as they provide support for customers.Answering representative s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives.Leading team meetings, asking questions to better understand the calls representatives are receiving

Telecom Support Services Representative

CREXENDO, INC

Remote or Tempe, Arizona, USA

Full-time

Job DescriptionJob DescriptionCompany Background: Crexendo Inc., is a full-service cloud solutions provider that delivers critical voice and data technology infrastructure services to the start-up, SMB and small enterprise markets. Crexendo is comprised of industry-leading engineering, sales, marketing and support professionals that combine left-brain logic with right-brain creativity to design, build and deliver world-class cloud services that drive business productivity. Why Us: We offer 401K

IT Support Technician

Genesis Global Recruiting Inc

Alhambra, California, USA

Contract

TITLE: IT Technical Aid PAY RATE: $20 - $23/hr TYPE:CONTRACT (12-24+ MONTHS) WORK SCHEDULE:M-Thu 4/40/ Onsite LOCATION:Alhambra, CA INDUSTRY:GOVERNMENT / PUBLIC SECTOR *No sponsorship is being offered for this position. COMPANY INFO Our client is the largest government agency in Los Angeles County, encompassing over 30 departments. JOB SUMMARY The IT Technical Aid supports professional IT staff by providing basic assistance and services in a centralized IT organization. Key responsibilities inc

Help Desk Technician

Themisfits

Los Angeles, California, USA

Full-time

Job DescriptionJob DescriptionThe Misfits Media Company is seeking a dedicated and tech-savvy Help Desk Specialist to join our growing team. In this pivotal role, you will be the first point of contact for users needing technical support and assistance. Your primary responsibilities will include troubleshooting and resolving hardware and software issues, guiding users through problem-solving steps, and ensuring timely and effective solutions. With a customer-focused attitude, you will develop st