help desk support Jobs

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Entry Level Help Desk Technician

The Reynolds and Reynolds Company

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Dayton, Ohio, USA

Full-time

The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the call-tracking tool. You will diagnose customer issues and assign appropriate support. You will ensure resoluti
Posted 60+ days ago | Updated 8 hours ago

Junior Helpdesk Specialist

Chenega MIOS

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St. Louis, Missouri, USA

Full-time

Req ID: 36674 Summary Junior Helpdesk Specialist St. Louis, MO Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career
Posted 19 days ago | Updated 4 hours ago

Help Desk Level 1 Representative

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA managemen
Posted 60+ days ago | Updated 8 hours ago

Information Technology Support Engineer III

Virginia Jobs

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Remote or Alexandria, Virginia, USA

Full-time

Hiring Range: $60,336.90 to $105,128.14 Full Time or Part Time: Full Time Additional Detail The City of Alexandria is bordered by Washington D.C. and the Potomac River, Arlington and Fairfax counties, and Maryland. Thesmall city has a cosmopolitan feel with 150,000 people living within its 15.75 square miles. At the Department of Community and Human Services, we provide essential safety net services to help city residents enjoy a sense of well-being, safety and self-sufficiency. Our behavioral h
Posted 1 day ago | Updated 8 hours ago

Helpdesk Manager

Virginia Jobs

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Wytheville, Virginia, USA

Full-time

Title: Helpdesk Manager Agency: Wytheville Community College Location: Wythe - 197 FLSA: Nonexempt Hiring Range: $45,000-$55,000 based on experience Full Time or Part Time: Full Time Additional Detail Job Description: The mission of Wytheville Community College is dedicated to facilitating student success and fostering excellence through teaching while providing personal development, lifelong career growth, community leadership, economic advancement, and cultural enrichment for the citizens of t
Posted 6 days ago | Updated 8 hours ago

Help Desk- Hybrid Washington D.C.

Motion Recruitment Partners, LLC

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Arlington, Virginia, USA

Full-time

Help Desk As the Help Desk Technician, you'll be responsible for monitoring and updating IT support tickets for staff. This position requires a strong focus on customer service for staff, members, and clients. Strong presentation skills are a plus, as you may eventually lead IT orientations for new team members. The company is located in Washington D.C. and will be 3-4 days onsite a week. This is a contract-to-hire position. What You Will Be Doing: Provide expert support for Office 365 and Micr
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Posted 59 days ago | Updated 3 hours ago

Help Desk

SNI Technology

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Centennial, Colorado, USA

Full-time

Job Details SNI has teamed with a valued client on a search for a Help Desk Team Lead. The Help Desk Team Lead will work on a small team in South Denver. The Help Desk Team Lead will report up to the Infrastructure Manager and help with communicating all technical problems to a wide variety of team members. Key Responsibilities and Qualifications: * The Help Desk Team Lead will be responsible for handling inbound calls and ensuring the team is running at full capacity. * The Help Desk Team
Posted 44 days ago | Updated 5 hours ago

IT Help desk must have A+ certification

IES Holdings, Inc.

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Tempe, Arizona, USA

Full-time

Job Summary: Under the direction of the IT Manager, the Help Desk Administrator will be responsible for a Windows domain, multiple networks, multi-location infrastructure management and operations. Duties will also include maintaining servers, workstations, and provide help desk support to end users Job Duties and Responsibilities: Set up and maintain basic network operations, including assembly of network hardware and provide assistance to the IT Manager. Set up personal computers and laptop
Posted 7 days ago | Updated 8 hours ago

Tier III Help Desk Specialist w/ Navy Trusted Agent

Mindbank Consulting Group

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Arlington, Virginia, USA

Full-time

Please read the job description carefully before applying.Mindbank does not work with third parties.NOTE: This position has been filled. If you are interested in being considered for future, similar opportunities, please feel free to apply via Dice or submit your resume to If I have a position that matches with your skills and professional experience, I will reach out to you. Thanks! - Judy 6/26 Mindbank Consulting Group has an immediate need for a Sr. Help Desk Technician (Tier 3) with Mavy Tr
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Posted 25 days ago | Updated 23 days ago

Drupal Developer / IT Specialist (Help Desk)

Totally Joined For Achieving Collaborative Techniques (tjfact), LLC

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Washington, District of Columbia, USA

Full-time

About Us: Totally Joined For Achieving Collaborative Techniques (TJFACT) is a minority owned, CVE verified Service Disabled Veteran Owned Small Business (SDVOSB) performance driven professional services government contracting company that provides a broad spectrum of services and solutions to the U.S government agencies and organizations. About the Position: TJFACT is seeking to hire an experienced and highly qualified Drupal Developer / IT Specialist (Help Desk) to join our NNCO (National Nano
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Posted 60+ days ago | Updated 5 days ago

Helpdesk Technician

Booz Allen Hamilton

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Arlington, Virginia, USA

Full-time

Job Number: R0221573 Helpdesk Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the DoD? We're looking for a Helpdesk Techni cia n with a solid background in Windows operating systems to work within classified environments, providing in-depth support and leading problem-solving and implementation efforts for specific sof tware and
Posted 22 days ago | Updated 8 hours ago

Helpdesk Technician

Booz Allen Hamilton

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Arlington, Virginia, USA

Full-time

Job Number: R0221585 Helpdesk Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the DoD? We're looking for a Helpdesk Techni cia n with a solid background in Windows operating systems to work within classified environments, providing in-depth support and leading problem-solving and implementation efforts for specific sof tware and
Posted 22 days ago | Updated 8 hours ago

Service Desk Technician

TriosysIT Inc.

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Washington, District of Columbia, USA

Third Party, Contract

Duties & Responsibilities: a. Respond to service requests and service incidents reported by staff via phone, email, or web portal. Ensure information is accurately entered into the ticketing system and that all assigned tickets are tracked and managed to resolution within defined service level agreements. b. Ability to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts
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Posted 16 days ago | Updated 1 day ago

Systems Administrator

IES Holdings, Inc.

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Tempe, Arizona, USA

Full-time

Must have - Microsoft Azure, On-Prem Security, and PowerShell Scripting Job Summary: Under the direction of the IT Manager, the IT Administrator will be responsible for a Windows domain, multiple network, multi-location infrastructure management and operations. Duties will also include maintaining servers, workstations, and provide help desk support to end users. Job Duties and Responsibilities: Set up and maintain basic network operations, including assembly of network hardware and provide as
Posted 7 days ago | Updated 8 hours ago

Help Desk Engineer

Motion Recruitment Partners, LLC

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Cranston, Rhode Island, USA

Full-time

A growing healthcare technology company based in Cranston, RI is looking for a Help Desk Engineer to join their team. This is a hybrid role requiring 3 days/week onsite and is ideal for someone who enjoys variety in their day-to-day work and has experience supporting end users, systems, and general IT operations. This is a great opportunity for someone with a jack-of-all-trades IT background who's comfortable rolling up their sleeves and wearing multiple hats across user support, systems adminis
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Posted 60+ days ago | Updated 3 hours ago

Help Desk Analyst I

Mitchell Martin, Inc.

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Topeka, Kansas, USA

Full-time, Contract

Title: Help Desk Analyst ILocation: Topeka,Ks Employment Type: ContractCompensation Pay Range:$19.98-$23.98/HrsDescription Act as first contact for any computer, application, or system-related problems. Provide telephone-based and remote control/diagnostic support services. Support internal users on standard PCs, laptops, and various mobile devices. Assist with network connectivity support. Work in a process-oriented environment with Service Level Objectives. Focus on exceeding customer expectat
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Posted 4 days ago | Updated 2 hours ago

Technical Support Analyst Levels 4-5

Metropolitan Transportation Authority

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New York, New York, USA

Full-time

Description JOB TITLE: Technical Support Analyst - Levels 4-5 SALARY RANGE: Level 4 $76,001- $108,573 Level 5 $86,703 - $123,862 DEPT/DIV: Information Technology SUPERVISOR: Manager, IT Client Support -InfraMobile LOCATION: Randalls Island HOURS OF WORK: 9:00 am - 5:30 pm (8 hours/day) or as required This position is represented by the IT Transportation Communication Union (TCU) Opening: The Metropolitan Transportation Authority is North America's largest transportation network, serving a po
Posted 17 days ago | Updated 4 hours ago

Journeyman Computer User Support Specialist

Decisionpoint Corporation

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Elizabeth City, North Carolina, USA

Full-time

Overview DecisionPoint Corporation is seeking a Journeyman Computer User Support Specialist to join our team on an upcoming contract to support the Unites States Coast Guard USCG) Aviation Logistics Center (ALC) Information Systems Division (ISD) in Elizabeth City, North Carolina. The USCG ALC ISD provides development, security, and operations (DevSecOps) IT support for products and services for the Coast Guard Information Officer (CIO), Commandant, and Coast Guard Cyber Command through a geo-di
Posted 60+ days ago | Updated 4 hours ago

Systems Administrator

M. Bohlke Veneer Corp

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Fairfield, Ohio, USA

Full-time

JOB DESCRIPTION Title: Systems Administrator Reports to: Director of IT Overview The Systems Administrator provides frontline technical support for end users while also maintaining and administering the Organizations IT infrastructure. This role includes help desk support, Windows Server and network administration, system monitoring, backup management, and proactive system optimization to ensure consistent performance, availability, and security across IT resources. Responsibilities End User Su
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Posted 57 days ago | Updated 18 days ago

Help Desk Specialist

DBI Staffing

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Farmington, Connecticut, USA

Full-time

Job Description: Provide excellent customer service while conveying confidence, knowledge and professionalism over the phone, email correspondence and during office visits.Serve as first and second-level support for telephone and e-mail inquiries on the Firm's software applications, hardware, mobile devices, Phones and remote technologies directed to the Information Technology department.Interact with users to identify, research, diagnose reported issues, and engage engineers to assist, as neede
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Posted 17 days ago