help desk Jobs in north carolina

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IT/Helpdesk Specialist

SimVentions, Inc

Remote or Dahlgren, Virginia, USA

Full-time

Overview SimVentions, consistently voted one of Virginia's Best Places to Work, is looking for a Helpdesk Support Specialist to join our team and provide on-site, user technical support for a classified communications modeling system. The typical schedule for this position requires four 10-hour days per week. This position requires an Active Top Secret Clearance. To be considered for this role, you must have an ACTIVE Top Secret Clearance or a Secret Clearance with TS Eligibility. Clearance A

Multilingual Helpdesk Technician (German)

Stefanini

Pasay, Metro Manila, Philippines

Contract

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Language Requirement:This position is for Helpdesk Technician II MultiLang - German Job Requirements: Bachelor's degree or vocational in IT-related cours

Bilingual Helpdesk Technician - French Canadian

Stefanini

Remote or Toronto, Kansas, USA

Full-time

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by workin

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by workin

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

IT Security Administrator

RADGOV INC

Remote

Contract

Location: remote, EST working hours We are not looking for a seasoned veteran. 1-3 years identity management experience is the ideal profile. ITIL certification is mandatory. Job Description: The IT Security Administrator will be responsible for day to day activities surrounding general user id administration and access controls/resource authorization requests across multiple environments/systems. The successful candidate will also have an opportunity to further advance and broaden their skill s

ServiceNow Developer Remote (LATAM)

Randstad - Torc

Remote

Contract

We are seeking a Senior ServiceNow Developer to join our team and play a key role in designing, developing, and deploying enterprise-grade ServiceNow solutions. This position requires expertise in ITSM and ITOM, along with strong JavaScript development skills. You will work alongside architects and cloud engineers to enhance ServiceNow modules, modernize CMDB and application portfolios, and drive automation initiatives. This role is engineering and deployment-focused, involving integrations, upg

Infrastructure Senior Tech Analyst - AVP (Hybrid)

Citi

Remote or Irving, Texas, USA

Full-time

The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks. Responsibilities: Create CICD pipeline with Jenkins and Light s

Power Platform Developer

INNOVIT USA INC

Remote or Austin, Texas, USA

Full-time, Part-time, Contract, Third Party

Description: The Client is requires the services of Product Support Analyst , hereafter referred to as Candidate(s), who meets the general qualifications of Product Support Analyst , Technical Services, Help Desk and Operations and the specifications outlined in this document for the Client. All work products resulting from the project shall be considered "works made for hire" and are the property of the Client and may include pre-selection requirements that potential Vendors (and their Candid

Staff Network Security Engineer: VMWare NSX Architecture

Jack Henry & Associates

Remote

Full-time

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you will join us. We cannot do it without you. The Network Security Infrastructure team at Jack Henry is seeking a highly experienced NSX firewall subject matte

Network Specialist

M&T BANK CORPORATION

Remote or Buffalo, New York, USA

Full-time

Enjoy a flexible schedule with just three 12-hour shifts per week, including the option to work from home one day-giving you more time for life outside of work. Overview: Completes activities related to larger and/or more complex installations, configuration, operation and maintenance of systems hardware and software and related infrastructure. Ensures system hardware, operating systems, software systems and related procedures adhere to organizational values, enabling staff and partners. Prima

IT Support Specialist

TEKsystems

Remote or Palo Alto, California, USA

Full-time

Description Provide technical support to Grindr employees and contractors Help with onboarding and offboarding tasks Collaborate effectively with cross-functional teams and stakeholders (e.g., HR, Security, Engineering) to ensure smooth IT operations and support workflows. Assist with ticket triage and resolution, escalating more complex issues when needed. Support a variety of SaaS platforms including Google Workspace, Slack, Zoom, Atlassian JIRA/Confluence, and Onelogin. Collaborate with the I

IT Support Specialist

TEKsystems

Remote or Palo Alto, California, USA

Full-time

Description Provide technical support to Grindr employees and contractors Help with onboarding and offboarding tasks Collaborate effectively with cross-functional teams and stakeholders (e.g., HR, Security, Engineering) to ensure smooth IT operations and support workflows. Assist with ticket triage and resolution, escalating more complex issues when needed. Support a variety of SaaS platforms including Google Workspace, Slack, Zoom, Atlassian JIRA/Confluence, and Onelogin. Collaborate with the I

ISP Support Technician

TEKsystems c/o Allegis Group

Raleigh, North Carolina, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware

ISP Support Technician

TEKsystems c/o Allegis Group

Raleigh, North Carolina, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware

Windows Engineer/Desktop Engineer

Judge Group, Inc.

Charlotte, North Carolina, USA

Full-time

Location: Charlotte, NC Salary: Not Specified by Client Description: Job Title: Windows/Citrix Engineer Location: HYBRID - 1 day in Charlotte, NC or as needed Type: Permanent - $115K + (dependent on experience - there is flexibility) Job Summary: We are seeking a candidate with strong desktop OS (Windows) troubleshooting skills and in-depth knowledge of Citrix Workspace, Imprivata, 3rd party applications, and hardware. This role involves testing, diagnosing, and resolving software issues

Manager, Branch Operations Support

Medline Industries, LP

Remote or Chicago, Illinois, USA

Full-time

Job Summary Medline is looking for a Manager on our Branch Engineering Support team. The position is responsible for overseeing our branch support engineering team. This role includes leadership assisting problem management team with RCA investigations, escalations from level 2 logistics helpdesk, backups for vendor support and automation control system support. The manager will also ensure timely resolution of issues and stakeholder communications while fostering innovation and aligning IT str

Delmia/IQMS Systems Analyst

Marmon Holdings Inc

Remote or Harrisburg, North Carolina, USA

Full-time

WILBERT INC As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. Primary Responsibilities: Perform ERP IT related activities, including, but not limited to the following: P