help desk Jobs in north carolina

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Corporate Help Desk Support

Kforce Technology Staffing

Remote or Tampa, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client in Tampa, FL that is seeking a Corporate Help Desk Support who will work with Health insurance/Benefits, Payroll, Onboarding, Human Resources and Time Entry. This role requires strong communication skills (verbal/written/interpersonal). REQUIREMENTS: * Call center experience where critical thinking was key, not just reading from scripts * Strong critical thinking and problem-solving skills * Experience in fast paced environments and multi-tasking * Remote w

EHR Helpdesk Manager

UniMind Software Solutions,Inc

Raleigh, North Carolina, USA

Contract, Third Party

EHR Helpdesk Manager 12 Months Raleigh, NC Hybrid Webcam Interview Only The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. Experience supporting Epic EHR and other clinical systems in a healthcare setting. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incident and service request response, and leading a team of analysts/suppo

Help Desk Technician

TEKsystems c/o Allegis Group

Raleigh, North Carolina, USA

Full-time

Description Our client is an organization that provides different types of insurance. Our Insurance client is a not-for-profit farm organization whose goal is to be a voice for people across the state of NC. They have many different offerings ranging from various insurance services to serving as a legislative advocate for their members at the local, state, national and international levels. The primary responsibility of the position will be to act as the tier one helpdesk technician for the enti

Help Desk Analyst I

Robert Half

Remote or San Antonio, Texas, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst I to join our team in San Antonio, Texas. In this role, you will provide technical support and troubleshooting solutions for hardware, software, and networking issues. This position requires a proactive communicator who thrives in a collaborative environment and can work effectively with minimal supervision. Responsibilities: Provide remote troubleshooting and technical support for Windows 10/11 operating systems. Manage and support M

help desk manager

Unicorn Technologies LLC

Raleigh, North Carolina, USA

Contract, Third Party

Hi I hope you're doing well.EHR Helpdesk Manager- STATE OF NC- HYBRIDMy name is Haseena, and I m a Senior Talent Acquisition Specialist with UNICORN TECHNOLOGIES LLC. I came across your profile and was impressed with your background in EHR Helpdesk technologies. We are currently partnering with one of our top clients to fill an EHR Helpdesk Manager role, and I believe your experience could be a great match. Job Title: EHR Helpdesk Manager Location: NC, Hybrid The Helpdesk Manager leads and ove

EHR Helpdesk Lead (1st Shift)

IT People Corporation

Durham, North Carolina, USA

Contract, Third Party

Title/Role: EHR Helpdesk Lead (1st Shift) Work Location: RTP, NC (Hybrid) Duration: 12 Months Short Description: The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. Experience supporting Epic EHR is required. Position Summary The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. Th

Helpdesk Manager

S Linx LLC

Raleigh, North Carolina, USA

Contract

Job Title: Helpdesk Manager Location: NC The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incident and service request response, and leading a team of analysts/support specialist and 3 shift leads.This position plays a key leadership role in the support of clinical applications,

EHR Helpdesk Manager

IT People Corporation

Durham, North Carolina, USA

Contract, Third Party

Title/Role: EHR Helpdesk Manager Work Location: RTP, NC (Hybrid) Duration: 12 Months Short Description: The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioural healthcare facilities. Experience supporting Epic EHR and other clinical systems in a healthcare setting. Complete Description: The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioural healthcare facilitie

EHR Helpdesk Manager

DataStaff, Inc.

Raleigh, North Carolina, USA

Contract

DataStaff, Inc. is currently seeking a EHR Helpdesk Manager for a long-term contract opportunity with one of our direct clients in Raleigh, NC. *This position is hybrid Responsibilities: Leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities.Managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incident and service request response, and leading a team of analysts/support specialist and 3

EHR Helpdesk Manager

Sunrise Systems, Inc.

Durham, North Carolina, USA

Contract

Job Title: Helpdesk Manager Job ID: 25-08243 Location: Research Triangle Park, NC (Hybrid) Duration: 12-Month Contract We are seeking a Helpdesk Manager to lead centralized IT support for 13 state-operated healthcare facilities. This role oversees daily helpdesk operations, ensures SLA compliance, and leads a team of support staff and shift leads. Key Responsibilities: Manage helpdesk team and operations (ServiceNow)Ensure 24/7 support coverage and escalate critical issuesDevelop SOPs and knowl

Epic EHR Helpdesk

Sage Group

Durham, North Carolina, USA

Contract

Job Title: EHR Helpdesk 1st Shift Lead Location: Raleigh/Chapel Hill/Durham, NC - Hybrid Description: The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. Experience supporting Epic EHR is required. Position Summary The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. This role pro

EHR Helpdesk Manager

Solomons International

Raleigh, North Carolina, USA

Third Party, Contract

EHR Helpdesk Manager: The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. Experience supporting Epic EHR and other clinical systems in a healthcare setting. The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer se

Epic EHR Helpdesk Manager

Innosoul inc

Raleigh, North Carolina, USA

Contract, Third Party

Job ID :NC-763716 Hybrid/Local Epic EHR Helpdesk Manager (ITIL/12+) with ServiceNow, remote desktop, incident management, clinical documentation/orders/results review/medication administration/patient registration modules experience Location:Raleigh, NC (NCDHHS-AM) Duration: 12 Months Position: 1(2) Skills: Bachelor s degree in Information Technology, Computer Science, Healthcare IT, or related field; or an equivalent combination. Required 5 years in IT support Required 5 Years 2 years in a sup

EHR Helpdesk Manager

HighCloud Solutions, Inc

Durham, North Carolina, USA

Full-time, Part-time, Contract, Third Party

Title EHR Helpdesk Manager Location Research Triangle Park, NC (Hybrid) Duration 12 Months Interview Type Webcam Interview Only Job Type C2C,W2 Job Description The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. Experience supporting Epic EHR and other clinical systems in a healthcare setting. The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-ope

Help Desk Support Technician

Decisionpoint Corporation

Durham, North Carolina, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r

EHR Helpdesk Manager - HYBRID

Chandra Technologies, Inc.

Durham, North Carolina, USA

Contract

Job Description: Crop to Crop resumes are accepted The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incident and service request response, and leading a team of analysts/support specialist and 3 shift leads. This position plays a key leadership role in the support of clinical app

EHR Helpdesk 1st Shift Lead

Sunrise Systems, Inc.

Durham, North Carolina, USA

Contract

Job Title: EHR Helpdesk 1st Shift Lead Job ID: 25-08246 Location: Research Triangle Park, NC (Hybrid) Duration: 12 months of contract Description: Seeking an experienced EHR Helpdesk Shift Lead with strong Epic EHR support expertise. This role serves as the senior technical lead for Epic-related issues within a centralized IT Helpdesk supporting 13 state-run healthcare facilities. Responsibilities: Lead Epic-related incident resolution and escalationsProvide expert-level support and troubleshoot

EPIC/EHR Helpdesk Manager: 1+ Yr Project Raleigh NC: Remote Now/Onsite Later.

Beechwood Computing Ltd

Raleigh, North Carolina, USA

Contract

NCDHHS 763716: The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incident and service request response, and leading a team of analysts/support specialist and 3 shift leads. This position plays a key leadership role in the support of clinical applications, including Epic EHR, and

EHR Helpdesk Manager

Refulgent Technologies Inc.

Raleigh, North Carolina, USA

Third Party, Contract

Job: EHR Helpdesk Manager Location: Raleigh, NC ( Hybrid) The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incident and service request response, and leading a team of analysts/support specialist and 3 shift leads. This position plays a key leadership role in the support of clini

Client looking for EHR Helpdesk Manager at Raleigh, NC

Stellar IT Solution

Durham, North Carolina, USA

Full-time, Contract, Third Party

Our Fortune 500 client is looking for an EHR Helpdesk Manager to work on their project based out of Raleigh, NC / Hybrid. Job Title: EHR Helpdesk Manager Location: Raleigh, NC / Hybrid Duration: 6+ months Job Description: The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incide