helpdesk manager Jobs in raleigh, nc

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Data Architect

DatamanUSA, LLC

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Remote or Lacey, Washington, USA

Full-time, Part-time, Contract, Third Party

Job Details: Job Title: Data Architect Duration: 11 Months Location: Lacey, WA (Remote) Required Skills and Experience: Deliverable #1 Candidate will work with client's Data Services staff to architect and implement cloud technologies, such as designing and setting up a Power BI environment for the organization. Contractor will need to be familiar with Azure data-related constructs and tools. Contractor will need to be proficient in middle-tier scripting languages, such as Power Shell and Py
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Posted 8 days ago | Updated 1 day ago

Major Incident Manager

Y & L Consulting Inc.

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Remote

Contract

This opportunity is a PART-TIME OPPORTUNITY. Part Time 11pm 11am EST, Friday & Saturday Manage P1 and P2 incidents/ calls. Establish bridge and moderate P1 and P2 calls (must remain on the call for the entire duration and be the Lead on the call). Call different team managers/ leads in case if it has to collaborated with multiple teams. Take ownership of P1 and P2 calls and follow up until it is closed and verified. Understand the issue and work accordingly Analytical and Critical thinker. Wh
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Posted 10 days ago | Updated 8 days ago

Help Desk Analyst

Robert Half

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Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in July. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tic
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Posted 1 day ago | Updated 5 hours ago

Remote Help Desk Support - Tier 1

TEKsystems c/o Allegis Group

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Remote or Omaha, Nebraska, USA

Full-time

100% REMOTE DESKTOP/HELPDESK SUPPORT REPRESENTATIVE OPPORTUNITY TO WORK WITH ONE OF THE LARGEST EDUCATION ORGANIZATIONS IN THE AREA FULL TIME MONDAY - FRIDAY 9AM-6PM $17/HR 4 MONTH CONTRACT Qualifications: 1 year of helpdesk/desktop support experience or CompTIA+ certificationExcellent communication skillsMicrosoft Office proficient Responsibilities: Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues. Will handle roughly 30-50
Posted 2 days ago | Updated 5 hours ago

Client Services Support Specialist

Kforce Technology Staffing

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Remote or Ramsey, New Jersey, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Client Services Support Specialist in Ramsey, NJ. Essential Job Functions: * Support is provided via telephone, email, and web ticketing Customer Service: The Client Services Support Specialist provides support in the following areas: * Password Resets, account maintenance (i.e., domain, SAP, BW, MKM, Gmail, etc.) * Adds/Moves/Changes - for new hire/terminations * Printer installations, software installations * Access rights on domain - s
Posted 60+ days ago | Updated 1 hour ago

ASG Service Desk Analyst

SHI International Corporation

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Remote

Full-time

Job Summary The ASG Service Desk Analyst will serve as an ambassador and subject matter expert supporting all Service Desk activities including incident reporting, level L1/L2 technical support, troubleshooting, and problem resolution. They will be committed to developing and improving overall service desk functions. T he Product & MSP Service Desk Team is responsible for incident and problem management related to the maintenance and support of SHI's Cloud computing platforms, providing a singl
Posted 29 days ago | Updated 5 hours ago

Assistant Director, Enterprise Service Desk - Remote

DriveTime

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Remote or Tempe, Arizona, USA

Full-time

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at th
Posted 11 days ago | Updated 5 hours ago

Senior Software Engineer, Privileged Access Management

Keeper Security, Inc.

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Remote or El Dorado Hills, California, USA

Full-time

Keeper Security is hiring an experienced Senior Software Engineer to drive the development of our Privileged Access Management solution. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area! Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Join one of the fastest-growing cybersecurity companies and be responsible for taking our Privileged Ac
Posted 60+ days ago | Updated 31 days ago

CSI Engineer - Mainframe

CDW

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Remote

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain
Posted 31 days ago | Updated 5 hours ago

Informix 4gl Developer role || remote

Saxon Global Inc.

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Remote

Contract, Third Party

Informix 4GL Developer Remote Job Description Coordinating with source teams, system administrators, incident management, change management, problem management and development team for production related changes or issues. Created SQL queries to access/update the database and generating reports for business. Automating routine manual jobs. ESSENTIAL JOB RESULTS Develop and maintain a 4GL and Genero Desktop Client based applications. Provide support programmer for Retail Operations. Extensive tr
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Posted 60+ days ago | Updated moments ago

Network Engineer

Robert Half

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Remote or Marshall, Michigan, USA

Full-time

Description Network Engineer - Infrastructure & Support Do you thrive in complex environments and enjoy tackling technical challenges? Are you passionate about keeping IT systems running smoothly and securely? If so, we want you on our team! We are seeking a highly skilled Network Engineer to join our IT department and play a pivotal role in managing our network, compute, and storage infrastructure. You will be responsible for the design, implementation, maintenance, and troubleshooting of th
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Posted 25 days ago | Updated 5 hours ago

Web Content Designer/Remote (Hartford, CT), 12 Months Contract

Suncap Technology

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Remote or Smyrna, Tennessee, USA

Contract

Job Description No location preference Location : Remote (Hartford, CT) Duration: 12 Months Contract About the Role The Digital Website Content Writer will work closely with our cross-functional project team focused on building and improving the State of Connecticut's websites and digital assets. Your work will involve assessing customer needs and creating high impact content for web pages, digital applications, chatbots, user guides, and other customer-facing assets. An ideal candidate should k
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Posted 4 days ago | Updated 5 hours ago

Web Content Designer

Paramount Software Solutions, Inc

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Remote or Hartford, Connecticut, USA

Full-time, Part-time, Contract, Third Party

Job Id: 62877 Title: Web Content Designer/Writer Location: Remote, Locals preferred - 450 Columbus Blvd., Suite 1202 Hartford, Connecticut 06103 Duration: 12 Months Client State of CT - CT DAS Description: The Digital Website Content Writer will work closely with our cross-functional project team focused on building and improving the State of Connecticut's websites and digital assets. Your work will involve assessing customer needs and creating high impact content for web pages, digital appli
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Posted 4 days ago | Updated 5 hours ago

CSI Engineer - CI

CDW

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Remote

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain
Posted 31 days ago | Updated 5 hours ago

Solutions Architect

Navigant Consulting

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Remote

Full-time

Job Family : Software Development & Support (Digital) Travel Required : None Clearance Required : Ability to Obtain Public Trust What You Will Do : Guidehouse Digital is looking to fill a Solutions Architect role. The Technology Services group is responsible for identifying innovative technologies and applying them to all parts of the GrantSolutions program to reduce costs, improve performance, and provide better capabilities and value for GrantSolutions and GS Partners. The group also serves as
Posted 9 days ago | Updated 5 hours ago

Senior Manager - IT Service Delivery, Digital Systems

Marriott International

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Remote or Bethesda, Maryland, USA

Full-time

Job Number 24067313 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Manages a technical team of service providers and business analysts to provide support to properties using the digital mobile products, Mobile Key, Mobile Check-In, Mobile Dining and GXP. Also is a member of the leadership team that provides crit
Posted 59 days ago | Updated 5 hours ago

IT Manager

Jobot

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Louisburg, North Carolina, USA

Full-time

IT Manager / $100K+ / Louisburg, NC This Jobot Job is hosted by: Jim McCrudden Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $80,000 - $100,000 per year A bit about us: IT Manager needed in Louisburg, NC! You'll be asked to oversee a team of 1 help desk person, and we're a growing company so it's expected that we'll add more helpdesk personal soon enough Responsibilities: 1. Oversee all technology operations (e.g. network security) and
Posted 17 hours ago | Updated 5 hours ago