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EHR Helpdesk Manager

Cynet Systems

•

Raleigh, North Carolina, USA

Contract

Job Description: Responsibilities: Lead, manage, and develop a team of helpdesk professionals providing technical support across all facilities. Oversee ticket management systems (e.g., ServiceNow), monitoring queue performance, SLA compliance, and escalation workflows. Serve as the primary point of contact for escalated technical issues and service disruptions. Ensure 24/7 support coverage, including scheduling shifts, on-call rotations, and coordinating emergency response efforts. Standardize
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Posted 21 hours ago | Updated 15 hours ago

Help Desk Technician

Ruri Software Technologies LLC

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Mississippi, USA

Contract

Role : Help Desk Support Technician Location : Jackson, MS - Onsite Relocation is accepted $25/ hr on W2 role will focus on providing all levels of support to our customer base, both remotely and onsite. The candidate will be the initial point of contact with end users requesting IT Support. Ideal candidate has experience in Desktop\Laptop troubleshooting, software installation, peripheral hardware implementation and active directory administration. Candidate must also have experience providing
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Posted 3 days ago

Help Desk Manager

Robert Half

•

East Lansing, Michigan, USA

Full-time

Description We are looking for a dedicated Help Desk Manager to lead our IT support team in East Lansing, Michigan. This position involves overseeing daily operations, ensuring high-quality service delivery, and fostering a customer-focused environment. The ideal candidate will bring strong technical expertise and proven leadership skills to manage and enhance help desk operations. Responsibilities: Oversee the daily operations of the help desk, ensuring timely and effective resolution of techn
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Posted 10 days ago | Updated 1 hour ago

HELP DESK TECHNICIAN

Judge Group, Inc.

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Vienna, Georgia, USA

Full-time

Location: Vienna, GA Description: Our client is currently seeking a HELP DESK TECHNICIAN in GA. A Growing Consumer Products company is in search of an IT Help Desk Technician. You will provide support via phone, email, and chat to resolve hardware, software, and network-related issues. You will manage help desk tickets in the IT service management system. You will also assist with the setup, configuration, and troubleshooting of desktops, laptops, printers, and other peripherals. You will al
Posted 25 days ago | Updated 1 hour ago

Help Desk Specialist I

NuAxis LLC

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Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H
Posted 15 days ago | Updated 3 hours ago

Help Desk Technician

Decisionpoint Corporation

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Denver, Colorado, USA

Full-time

Overview DecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is located onsite in Denver, CO. No application window deadline. Duties & Responsibilities Remote computer support Owning, t
Posted 59 days ago | Updated 1 hour ago

Provider Internet HelpDesk-HYBRID (OK)

Gainwell Technologies LLC

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Oklahoma City, Oklahoma, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The qualified candidate will be responsible for assisting providers with the many different applications within the Provider Po
Posted 32 days ago | Updated 1 hour ago

CW - Help Desk Specialist

Robert Half

•

Richmond, Virginia, USA

Contract

Description We are looking for a dedicated Help Desk Specialist to join our team in Richmond, Virginia. This is a long-term contract position that requires a proactive individual with strong problem-solving skills and a passion for delivering excellent technical support. The ideal candidate will assist in diagnosing and resolving hardware and software issues, while maintaining high standards of professionalism and communication. Responsibilities: Diagnose and troubleshoot technical issues relat
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Posted 10 days ago | Updated 1 hour ago

EHR Helpdesk Manager - Raleigh, NC (Hybrid)

Information Resource Group, Inc.

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Raleigh, North Carolina, USA

Contract, Third Party

Title: EHR Helpdesk Manager Location: RTP, NC (Hybrid) Duration: 12+ Months of Contract role with Extensions Key Responsibilities Lead, manage, and develop a team of helpdesk professionals providing technical support across all facilities. Oversee ticket management systems (e.g., ServiceNow), monitoring queue performance, SLA compliance, and escalation workflows. Serve as the primary point of contact for escalated technical issues and service disruptions. Ensure 24/7 support coverage, including
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Posted 22 hours ago | Updated 17 hours ago

Helpdesk Engineer

TEKsystems c/o Allegis Group

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Andover, Massachusetts, USA

Full-time

Job Posting: Helpdesk Engineer Are you passionate about providing exceptional IT support and solving complex technical challenges? Join our dynamic team as a Helpdesk Engineer! This is a fantastic opportunity to work on a 3-year project based in Andover, MA. Key Responsibilities Handle end-user support for both Mac and Windows environments through calls, emails, and walk-ups.Provide software break/fix support and hardware support, including new image builds.Act as the incident manager and update
Posted 8 days ago | Updated 1 hour ago

Help Desk Manager

Evolver Federal

•

Bethesda, Maryland, USA

Full-time

Evolver Federal is looking for a Help Desk Manager to join our team supporting our federal client located onsite in Bethesda, MD. This position requires a hybrid work environment with onsite work 3-5 days per week in Bethesda, MD depending on the requirements of the program Responsibilities: Provide daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all t
Posted 1 day ago | Updated 1 hour ago

Helpdesk Technician

Cayuse Shared Services

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Joint Base Andrews, Maryland, USA

Full-time

Overview The Work The Helpdesk Technician will support end users for the ANGRC IT Help Desk Support Services This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. Responsibilities Key Responsibilities Meet daily IT operational requirements of approximately 1400 ANGRC users. 900-1200 (tickets per month).Deliver operational computers to end users within the same day 90% of the time.Ensure the end user is notified directly by a
Posted 2 days ago | Updated 1 hour ago

Epic EHR Helpdesk

Sage Group

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Durham, North Carolina, USA

Contract

Job Title: EHR Helpdesk 1st Shift Lead Location: Raleigh/Chapel Hill/Durham, NC - Hybrid Description: The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. Experience supporting Epic EHR is required. Position Summary The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. This role pro
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Posted 21 hours ago | Updated 18 hours ago

Help Desk Specialist

Robert Half

•

Richmond, Virginia, USA

Contract

Description We are looking for a dedicated Help Desk Specialist to join our team in Richmond, Virginia. This long-term contract position offers an exciting opportunity to support and troubleshoot IT hardware and software issues while contributing to the overall efficiency of our technology services. The ideal candidate will bring strong problem-solving skills, technical expertise, and a collaborative mindset to ensure the seamless resolution of technical challenges. Responsibilities: Diagnose a
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Posted 10 days ago | Updated 1 hour ago

Onsite in Memphis Bilingual Help Desk

Highspring

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Memphis, Tennessee, USA

Contract

Not remote. This is a hybrid onsite. 1 year of experience with IT help desk or desktop support preferred Good understanding of computer systems, printers and peripherals, networking, mobile devices, and related Ability to diagnose and resolve basic technical issues Fluent in English and another language such as Spanish, Italian, French, or Portuguese Customer-oriented and cool-tempered BSc/BA in IT, or Computer Science highly preferred s and those authorized to work in the US are encouraged t
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Posted 16 days ago | Updated 1 hour ago

Help Desk Manager

Beacon Hill

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Boston, Massachusetts, USA

Full-time

Help Desk Manager compensation: $120K A professional services organization specializing in IT consulting is currently seeking a Help Desk Manager to join their team. POSITION RESPONSIBILITIES Manage and supervise the help desk support Implement office policies and procedures Ensure compliance with policies and procedures Respond to and resolve high-priority calls for support Set specific customer service KPIs REQUIREMENTS Experience supervising tasks related to managing a service desk Ability t
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Posted 25 days ago | Updated 1 hour ago

Helpdesk Technician

Cayuse Shared Services

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Joint Base Andrews, Maryland, USA

Full-time

Overview The Work The Helpdesk Technician will support end users for the ANGRC IT Help Desk Support Services This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. Responsibilities Key Responsibilities Meet daily IT operational requirements of approximately 1400 ANGRC users. 900-1200 (tickets per month).Deliver operational computers to end users within the same day 90% of the time.Ensure the end user is notified directly by a
Posted 7 days ago | Updated 1 hour ago

Helpdesk Technician -- L3

Dexian Signature Consultants

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Spencer, Indiana, USA

Contract

Job Summary: Dexian is seeking a Help-desk Technician for an opportunity with a client located in Spencer, IN. Responsibilities: Organizes and performs Installation, Move, Add, Changes (IMAC) of application, computer, phone, and other hardware Troubleshoots and repairs issues related to phone, computer, peripherals, printer, application, and Operating Systems Creates and maintains database entries in Remedy Asset Management/Hardware Asset Management to accurately track Information Technology as
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Posted 16 days ago | Updated 1 hour ago

Helpdesk Technician - Denver, CO

Highspring

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Denver, Colorado, USA

Contract

Job Description: We are seeking a dedicated and experienced Helpdesk Support Specialist to join our team. This on-site role requires a candidate with strong AV troubleshooting skills and the ability to provide comprehensive IT support. The ideal candidate will have a proven track record in IT support and be comfortable working independently as the sole IT support on site. Key Responsibilities: - Provide on-site IT support for our client's Denver office. - Troubleshoot and resolve issues relate
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Posted 21 days ago | Updated 1 hour ago

"Tier 1 Help Desk"

RightStaff Technical Resources

•

Waltham, Massachusetts, USA

Full-time

This opportunity is a 4 month contract to hire opportunity in Waltham MA - 02451. Any Interest, We are looking at bringing our Tier 1 services back in-house and need to staff 1 tier technician. The need is for basic, first-level remote troubleshooting. Ideally, we would be looking for entry level techs who are looking to start their careers in IT and are hungry to learn as much as they can. We need highly motivated individuals who can quickly pick up on workflows and troubleshooting steps. They
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Posted 19 hours ago | Updated 19 hours ago