helpdesk support analyst Jobs

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Help Desk Specialist I and II

City of West Des Moines

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West Des Moines, Iowa, USA

Full-time

Help Desk Specialist I Under the general direction of the ITS Operations Manager, performs Tier 1 (routine help desk support) and some Tier 2 (specialized, mission-critical help desk support) desktop, laptop, operating system, software, telephony, and mobile offices support of City entities (Fire, Police Department, Library and other City departments) and may perform occasional administrative support, account management and purchasing duties for the department. Help Desk Specialist II Under the
Posted 30 days ago

Help Desk Tech - MIDS - TS/SCI w. CI Polygraph

General Dynamics Information Technology

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Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician MIDS: 2200-0600 Transform technology into opportunity as a Help Desk Technician w
Posted 30 days ago | Updated 16 hours ago

Workflow Eligibility Helpdesk - Oklahoma City, OK - Hybrid

Gainwell Technologies LLC

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Oklahoma City, Oklahoma, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The qualified candidate will be responsible for assisting members applying for Medicaid services through the member portal. Th
Posted 39 days ago | Updated 10 hours ago

Help Desk Tech - MIDS - TS/SCI w. CI Polygraph

General Dynamics

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Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician MIDS: 2200-0600 Transform technology into opportunity as a Help Desk Technician w
Posted 33 days ago | Updated 1 hour ago

Help Desk Representative - Bilingual

Tria Federal (Tria)

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Dallas, Texas, USA

Full-time

Job DescriptionSoftrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans. Softrams, acquired in November 2
Posted 7 days ago | Updated 11 hours ago

Help Desk Representative (Bilingual)

Tria Federal (Tria)

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Miami, Florida, USA

Full-time

Job DescriptionSoftrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans. Softrams, acquired in November 2
Posted 7 days ago | Updated 11 hours ago

Associate Help Desk Technician - All shifts available - Active Top Secret required

General Dynamics

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Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk
Posted 8 days ago | Updated 1 hour ago

Help Desk Specialist

Cherokee Federal

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San Antonio, Texas, USA

Full-time

Job DescriptionHelp Desk Coordinator Intermediate This position requires an active Secret clearance Help Desk Coordinator Intermediate, under general supervision, responds to and diagnoses problems through discussions with users. Includes problem recognition, research, isolation and resolution steps as well as resolve fewer complex problems immediately, while more complex problems are assigned to senior level support. Compensation & Benefits: Pay commensurate with experience. $28. -$30 an hour
Posted 7 days ago | Updated moments ago

Help Desk Technician

Decisionpoint Corporation

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Denver, Colorado, USA

Full-time

Overview DecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is located onsite in Denver, CO. No application window deadline. Duties & Responsibilities Remote computer support Owning, t
Posted 60+ days ago | Updated 11 hours ago

Helpdesk Lead

Kforce Technology Staffing

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Woburn, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Helpdesk Lead in Woburn, MA. Duties Include: * Lead and manage the helpdesk team * Act as the escalation point before issues are forwarded to the network team * Handle account setups and application requests received by the helpdesk * Troubleshoot issues across various projects and technologies * Support microservice hubs used in conference environments * Provide support for T1V systems and train team members as needed REQUIREMENTS: * Min
Posted 2 days ago | Updated 7 hours ago

Sr Help Desk Engineer

Protech Systems Group, Inc

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Collierville, Tennessee, USA

Contract

Contract To Hire Collierville Tennessee Accepting Candidates ProTech is seeking a Sr. Helpdesk Engineer for a contract to hire position in Memphis, TN. Summary for Senior Helpdesk Engineer: This position is part of the Engineering and Operations team, responsible for supporting and maintaining client's technology infrastructure, which is critical to running the business. Specifically, the role is within the Frontline Solutions team, collaborating closely with data center, network, and operatio
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Posted 16 days ago

Law Firm Help Desk Technician

Motion Recruitment Partners, LLC

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Boston, Massachusetts, USA

Full-time

This is a full-time, remote opportunity (EST hours) to join a growing technology-forward organization supporting its East Coast operations. The team is looking for an IT support professional to provide front-line technical assistance and maintain smooth IT operations across multiple locations. You'll be working with a wide range of devices and software in a structured and supportive tech environment. If you're passionate about IT support and enjoy being the go-to person for solving end-user issu
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Posted 33 days ago | Updated 10 hours ago

Help Desk Support I - Service Desk(Local to Colorado Only)

Reliable Software Resources

•

Golden, Colorado, USA

Third Party, Contract

Role : : Help Desk Support I - Service Desk(Local to Colorado Only) Location :: HYBRID Golden, CO Duration : 6+ Months Job Description :: Must be able to work from home on Fridays. Must be able to interview in person. Must be able to take CJIS certification training/exam. Category Qualification Description Competency Required Networking TCP/IP Novice (1-3 Years) No Operating Systems Windows 9x/2000/XP/NT/Vista/7 No Others Service Desk Ticket System Prefer Service Now experience. Ot
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Posted 60+ days ago | Updated 4 days ago

Help Desk Manager

Leidos

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Ashburn, Virginia, USA

Full-time

The National Security Sector within Leidos is seeking Help Desk Manager with strong systems, software, cloud, and Agile experience to support a complex program to provide Agile development and operations and maintenance for critical systems on a mission-critical program supporting the Passenger Systems Program Directorate (PSPD) within Customs and Border Protection (CBP). PSPD supports the Department of Homeland Security (DHS) and CBP critical missions, specifically screening and processing trav
Posted 60+ days ago | Updated 1 hour ago

IT Helpdesk Technician

JLL

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Wink, Texas, USA

Full-time

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant e
Posted 18 days ago | Updated 1 hour ago

Help Desk Technician

Decisionpoint Corporation

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Denver, Colorado, USA

Full-time

Overview DecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is onsite in Denver, CO. No application window deadline. Duties & Responsibilities Remote computer support Owning, tracking
Posted 60+ days ago | Updated 11 hours ago

Junior Helpdesk Specialist

Chenega MIOS

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St. Louis, Missouri, USA

Full-time

Req ID: 36674 Summary Junior Helpdesk Specialist St. Louis, MO Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career
Posted 12 days ago | Updated 11 hours ago

Helpdesk Manager

Virginia Jobs

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Wytheville, Virginia, USA

Full-time

Title: Helpdesk Manager Agency: Wytheville Community College Location: Wythe - 197 FLSA: Nonexempt Hiring Range: $45,000-$55,000 based on experience Full Time or Part Time: Full Time Additional Detail Job Description: The mission of Wytheville Community College is dedicated to facilitating student success and fostering excellence through teaching while providing personal development, lifelong career growth, community leadership, economic advancement, and cultural enrichment for the citizens of t
Posted 1 hour ago

Help Desk Representative

Harris County

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Houston, Texas, USA

Full-time

Salary: Depends on Qualifications Location : Houston, TX Job Type: Regular Full-time Job Number: 14928 Department: Universal Services Opening Date: 04/25/2025 Closing Date: Continuous Position Description About Harris County and Universal Services: Harris County Universal Services (Universal Services) is transforming the way the County does business and seeking a Help Desk Support Service Professional I to join our team. Universal Services is the enterprise IT solutions center for the departmen
Posted 51 days ago | Updated 1 hour ago

Help Desk- Hybrid Washington D.C.

Motion Recruitment Partners, LLC

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Arlington, Virginia, USA

Full-time

Help Desk As the Help Desk Technician, you'll be responsible for monitoring and updating IT support tickets for staff. This position requires a strong focus on customer service for staff, members, and clients. Strong presentation skills are a plus, as you may eventually lead IT orientations for new team members. The company is located in Washington D.C. and will be 3-4 days onsite a week. This is a contract-to-hire position. What You Will Be Doing: Provide expert support for Office 365 and Micr
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Posted 52 days ago | Updated 10 hours ago