helpdesk support Jobs

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IT helpdesk technician

CiraInfoTech

San Mateo, California, USA

Third Party, Contract

Location : San Mateo, CA (Onsite ) Duration : 2 years Only Citizen on W2 IT Help Desk Technician Scope of Work, Skills and/or Qualifications: Serve as the first point of contact for customers seeking technical assistance over the phone, email, or in person. Troubleshoot, diagnose, and resolve technical hardware and/or software issues. Competency in providing technical support in MS Operating Systems, Active Directory, Microsoft Office 365 applications, Workday, etc. Experience in providing deskt

Help Desk Student Associate - Fall 2025

Virginia Jobs

Virginia, USA

Full-time

Title: Help Desk Student Associate - Fall 2025 VP Area: Chief of Staff - UMW Department: Information Technology Campus Location: Main Campus Advertised Range: $12.41 per hour Job Summary/Basic Functions Help Desk Student Associates provides technical support to the entire university community through phone, online and walk up services. Required Experience: Ability to work up to 35 hours a week. Excellent customer service skills Detail oriented Effective oral and written communication skills Abil

Helpdesk Level1 Tech

Microtek Staffing Services

New York, New York, USA

Contract

Job Title : Helpdesk Level 1 Tech Job Duration : 6 months contract to Hire Job Location : Canal St, NY Job Timing : 9-5 pm EST (Mon Thru Thurs onsite) Job Description : Provide Daily Infrastructure Support Respond to and resolve technical support requests for hardware, software, and network issues across MacOS and Windows OS environments. Assist team members with setup, troubleshooting, and maintenance of core tools, including Microsoft 365, Google Workspace, Slack, and Zoom. Device Provisioning

Service Desk Analyst

TEKsystems c/o Allegis Group

New York, New York, USA

Full-time

Description One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer ser

Desktop Support Specialist

TriosysIT Inc.

Richmond, Virginia, USA

Contract, Third Party

SkillRequired / DesiredAmountof Experience Working knowledge of and experience with Windows 10 and Windows 11 operating systemsRequired4YearsRecent experience in a full-time Help Desk/Technical Support position 4+Required4YearsExperience and proficiency using an Endpoint Management System 4+Required4YearsExperience and proficiency using a Workstation Imaging Solution 4+Required4YearsExperience and proficiency using a Service Management Ticketing System 4+Required4YearsExperience and proficiency

Epic EHR Helpdesk Manager

Innosoul inc

Raleigh, North Carolina, USA

Contract, Third Party

Job ID :NC-763716 Hybrid/Local Epic EHR Helpdesk Manager (ITIL/12+) with ServiceNow, remote desktop, incident management, clinical documentation/orders/results review/medication administration/patient registration modules experience Location:Raleigh, NC (NCDHHS-AM) Duration: 12 Months Position: 1(2) Skills: Bachelor s degree in Information Technology, Computer Science, Healthcare IT, or related field; or an equivalent combination. Required 5 years in IT support Required 5 Years 2 years in a sup

Service Desk Analyst

TEKsystems c/o Allegis Group

New York, New York, USA

Full-time

Description One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer ser

EHR Helpdesk Manager

Sunrise Systems, Inc.

Durham, North Carolina, USA

Contract

Job Title: Helpdesk Manager Job ID: 25-08243 Location: Research Triangle Park, NC (Hybrid) Duration: 12-Month Contract We are seeking a Helpdesk Manager to lead centralized IT support for 13 state-operated healthcare facilities. This role oversees daily helpdesk operations, ensures SLA compliance, and leads a team of support staff and shift leads. Key Responsibilities: Manage helpdesk team and operations (ServiceNow)Ensure 24/7 support coverage and escalate critical issuesDevelop SOPs and knowl

IT Help Desk Specialist *** Direct client ***

Projas Technologies, LLC

Montpelier, Vermont, USA

Contract

Job Title: Customer Support Specialist / IT Help Desk / IT Support Location: Onsite, Montpelier, VT Hours: 7:45 AM - 4:30 PM EST Job Summary: Seeking four (4) temporary Customer Support Specialists to help man this desk. These roles involve providing support to both internal and external users of the new system. Specialists will work under the general direction of the Customer Support Manager and will be expected to demonstrate required technical skills and reliability to assist the State in c

Epic EHR Help Desk Lead

Innosoul inc

Raleigh, North Carolina, USA

Contract, Third Party

Job ID :NC-763719 Hybrid/Local Epic EHR Help Desk Lead (12+) with ServiceNow, Incident Handling experience Location: Raleigh, NC (NCDHHS-AM) Duration: 12 Months Position: 1(1) Skills: Bachelor s degree in Information Technology, Health Informatics, or related field, or equivalent combination of education and experience. Required Minimum of 3 years supporting Epic and healthcare applications Required 3 Years Proficiency with ServiceNow Required 3 Years Experience supervising or mentoring helpdes

Epic EHR Helpdesk Manager

Innosoul inc

Raleigh, North Carolina, USA

Contract, Third Party

Job ID :NC-763716 Hybrid/Local Epic EHR Helpdesk Manager (12+)ITIL) with ServiceNow, remote desktop, incident management, clinical documentation/orders/results review/medication administration/patient registration modules experience Location: Raleigh, NC (NCDHHS-AM) Duration: 12 Months Position: 1(1) Skills: Bachelor s degree in Information Technology, Computer Science, Healthcare IT, or related field; or an equivalent combination. Required 5 years in IT support Required 5 Years 2 years in a su

Information Technology Support Specialist (Active TS/SCI /wPoly)

General Dynamics

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Repairs, Help Desk Support, Information Technology (IT), Remote Support, Troubleshooting Hardware Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity

EHR Helpdesk 1st Shift Lead

Sunrise Systems, Inc.

Durham, North Carolina, USA

Contract

Job Title: EHR Helpdesk 1st Shift Lead Job ID: 25-08246 Location: Research Triangle Park, NC (Hybrid) Duration: 12 months of contract Description: Seeking an experienced EHR Helpdesk Shift Lead with strong Epic EHR support expertise. This role serves as the senior technical lead for Epic-related issues within a centralized IT Helpdesk supporting 13 state-run healthcare facilities. Responsibilities: Lead Epic-related incident resolution and escalationsProvide expert-level support and troubleshoot

Junior Level I Help Desk Technician

Fults & Associates, LLC

Grapevine, Texas, USA

Full-time

Job Title: MSP Level I Help Desk Technician Salary Range: $40,000 - $60,000 Annually BOE with Bonus Structure Shift: This is a hybrid role requiring in-office work on Tuesdays and Thursdays. The work schedule follows a rotating pattern of either 6:00 AM - 3:00 PM or 6:00 AM - 2:30 PM, with shifts alternating every month. About Us: A growing IT managed services provider (MSP) with clients throughout the U.S., this team comes from diverse backgrounds across the technology services landscape and

IT Deskside Support Technician

SNI Technology

Woodland Park, Colorado, USA

Contract

Job Details SNI Technology's client located in Woodland Park, CO is seeking to hire a talented IT Deskside Support Technician for an exciting, full-time, 4-month contract-to-hire position. Please note this is a fully onsite position and work from home/remote work options will not be provided. IT DESKSIDE SUPPORT TECHNICIAN The IT Deskside Support Technician will provide hands-on and remote support within an international, multi-site Windows and Mac Environment. This position is responsible for

Help Desk System Analyst

3i People, Inc.

Atlanta, Georgia, USA

Contract

We have a position for a Help Desk System Analyst with one of our clients in Atlanta, GA for an initial contract duration of 6 months. s and all those authorized to work in the US are encouraged to apply. We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service. As a Help Desk System Analyst, you will play a c

Deskside Support

TEKsystems c/o Allegis Group

Knoxville, Tennessee, USA

Full-time

Description The successful candidate will provide technical support. This individual will provide end-user support on desktop systems and peripherals, ensuring security, integrity, and efficient use of devices within the environment. Main responsibilities include servicing support requests from the Service Desk, troubleshooting issues, setting up peripherals and installing desktop software. Ability to use remote desktop tools to build, monitor, and support desktop systems. Strong communication s

IT Support

TEKsystems c/o Allegis Group

Hanover, Minnesota, USA

Full-time

Description As a Technical Support Specialist, on our IT team, you will be working directly with the internal client to deliver IT services and solutions. This role will require communication and interaction with multiple teams to ensure service levels are maintained. You will also troubleshoot issues and will provide a work around to problems to ensure that service is restored as soon as possible. Skills IT support, migration, intune, Customer service, Troubleshooting, Help desk, Phone support

Help Desk Analyst I

Robert Half

Livingston, California, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst I to join our team in Livingston, California. In this Contract-to-Permanent position, you will provide essential technical support to end-users, ensuring that IT systems run smoothly and efficiently. This role is ideal for someone who thrives in a collaborative environment and enjoys solving technical challenges. Responsibilities: Respond promptly to user inquiries regarding IT systems and applications. Diagnose and resolve basic tech

Help Desk Analyst, 3-6 Month Temp Position - R

Next Step Systems

Phoenix, Arizona, USA

Contract

Help Desk Analyst, 3-6 Month Temp Position, Phoenix, AZ We are currently looking for 2 Help Desk Analyst candidates for a 3-6 month temp position. Candidates must have an A+ Certification or 8+ years of Help Desk experience. These are 100% onsite in Phoenix, AZ. Help Desk Analyst Responsibilities: - Provide top-notch customer service and install software to ensure that internal customers can be offered user-friendly support. - Provide exceptional 1st line customer support for incidents and req