helpdesk Jobs in baltimore, md

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CCaaS Shift Lead - Afternoon Shift

NetVision Resources Inc.

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Woodlawn, Maryland, USA

Full-time, Contract, Third Party

Position Description: Manage the ticket queues for the Tier 1 and Tier 2 CCaaS (AWS Connect) application support team. Provide guidance and assistance to Tier 1 and Tier 2 resources as needed. Provide a daily summary (reports through the ServiceNow ITSM) to the customer and technical leads with information on any highlights or issues that may need potentially have bigger impacts. Provide recommendations on tasks that may be handled by the Tier 1 and Tier 2 resources. Provide CCaaS 800 Number su
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Posted 16 days ago | Updated 1 day ago

CCaaS Shift Lead-

Sky Solutions LLC

•

Woodlawn, Maryland, USA

Full-time, Third Party

Position Title: CCaaS Shift Lead - Afternoon Shift Location: Woodlawn, MD (On-site 5 days a week) Duration: Long term Key Required Skills: Strong knowledge of team supervision and coaching, ability to think independently on an off-hours shift, know how and when to escalate support issues and work in tandem with the morning shift counterpart. Selected candidate must reside within two (2) hours of SSA Headquarters in Woodlawn, MD Actual work hours 2pm-10:30pm Selected candidate must be willing
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Posted 17 days ago

System Administrator, Journeyman

SilverEdge

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Maryland, USA

Full-time

Overview Silveredge Governmet Solutions is seeking a System Administrator to assist with basic configuration, monitoring, troubleshooting, analysis and repair of Desktop and Server systems, Disaster Recovery Systems switches, networks, video systems. Participates in the design, installation and administration of local systems using multiple protocols and various computer systems. Writes detailed/techical problem reports, assists with root cause analysis and recommendations for configuration and
Posted 60+ days ago | Updated 11 hours ago

Systems Administrator, Junior

SilverEdge

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Maryland, USA

Full-time

Overview Silveredge Government Solutions is seeking a Junior System Administrator with basic configuration, monitoring, troubleshooting, analysis and repair of Desktop and Server systems, Disaster Recovery Systems switches, networks, video systems. Participates in the design, installation and administration of local systems using multiple protocols and various computer systems. Writes detailed/techical problem reports, assists with root cause analysis and recommendations for configuration and p
Posted 60+ days ago | Updated 11 hours ago

SAP Database Administrator T4 - Remote

The Dignify Solutions, LLC

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Remote or Herndon, Virginia, USA

Contract, Third Party

Qualifications: Bachelor's degree in a technical field such as computer science, computer engineering or related field required. Experience in providing technical support, covering database administration and operations to include monitoring maintenance capacity, performance monitoring/planning and incident/problem troubleshooting and resolution. Strong knowledge of SQL . Understanding of Help Desk tools and trouble ticket tracking processes. Hadoop and Kafka knowledge. Understanding of support
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Posted 1 day ago | Updated moments ago

Space Procurement/Acquisition Specialist

Halvik

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Greenbelt, Maryland, USA

Full-time

Halvik Corp delivers a wide range of services to 13 executive agencies and 15 independent agencies. Halvik is a highly successful WOB business with more than 50 prime contracts and 500+ professionals delivering Digital Services, Advanced Analytics, Artificial Intelligence/Machine Learning, Cyber Security and Cutting Edge Technology across the US Government. Be a part of something special! The selected person will serve as a primary point of contact and representative for NASA Solutions for Enter
Posted 9 days ago

SAP Database Administrator

ResolveTech Solutions Inc.

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Remote

Contract

Need someone with strong SAP DBA, performance management, tuning, skills with automation.You will be successful in this role if you have:- Experience in providing technical support, covering database administration and operations to include monitoring maintenance capacity, performance monitoring/planning and incident/problem troubleshooting and resolution. - Strong knowledge of SQL . - Understanding of Help Desk tools and trouble ticket tracking processes. - Hadoop and Kafka knowledge.
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Posted 1 day ago | Updated 1 day ago

System/Server Administrator

DatamanUSA, LLC

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Remote or Los Angeles, California, USA

Contract

DatamanUSA has an exciting opportunity for a System/Server Administrator to work with one of our direct clients in Los Angeles, CA. Job Title: System/Server Administrator Duration: 12 Months (with possibility of extension) Location: Los Angeles, CA (REMOTE) Required skills and qualifications: A bachelor s degree in computer science, information technology, or a related field. Proven experience as a Server Administrator/Systems Administrator or in a similar role, with a track record of maintaini
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Posted 3 days ago | Updated 20 hours ago

Senior Red Hat Linux Administrator Consultant- Hybrid Annapolis, MD

Stellar IT Solution

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Annapolis, Maryland, USA

Contract, Third Party

5/5/2025 @4:30PM EST Position: Senior Red Hat Linux Administrator Consultant - PORFP K23-0094-25L-7 Location: 189 Harry S Truman Parkway, Annapolis, MD 21401 Onsite/ Remote: Hybrid Duration: Long-Term Submission Limit: 1 Can submit 1 candidate Must provide copy of degree & other evidence (i.e. transcript) Must provide copy of resources' Red Hat Certified Systems Administrator certification Signed Attachment O Resource Acknowledgement 2 days remote, 3 days on-site (Hybrid) Summary The AOC
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Posted 60+ days ago | Updated 1 day ago

SAP Database Administrator T4 - Remote

Emergere Technologies

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Remote

Contract

SAP Database Administrator T4 07/28/2025 to 01/02/2026 possible ext. Herndon, VA - Remote *Travel may be required to VA once a quarter* Description: Summary: The main function of a Database Administrator is to provide database support on a variety of hardware and software platforms and peripherals. Job Responsibilities: Provide database and system on-site support. Monitor, collect statistical information, and provide reporting on capacity and system performance. Based on statistics, make recom
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Posted 1 day ago

SAP Database Administrator

NJTECH INC.

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Remote

Contract

We at NJTECH are focused on hiring highly skilled professionals who are excited by the opportunity to make a true impact on their careers as well as on our clients' business. We power our clients success and drive our consultants career growth. We are seeking an experienced and outstanding SAP Database Administrator for one of our esteemed clients. SAP Database Administrator T4 Herndon, VA Remote but Travel may be required once a Quarter NOTE: we cannot sponser visa at this time, looking for
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Posted 1 day ago

Integration Manager / Integration Lead

VISION INFOTECH INC.

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US

Contract, Third Party

Hi, Hope you are doing well. My name is Rohen and I represent Vision InfoTech. I came across this role that you might be interested in. Let me know if you're interested in the below position. Role: Integration Manager / Integration Lead Location: Boston, MA / Remote Job Type: Contract to Hire LinkedIn profile Keys: Workato, Celigio (or Boomi), NetSuite, Shopify, Ecommerce, and EDI experience Job Description: Integration Manager - Systems & Data Platforms is responsible for end-to-end syste
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Posted 2 days ago | Updated 1 day ago

Stibo Functional Analyst

Summit Racing Equipment

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Remote

Full-time

This position is able to be a remote work from home position. Must live in Florida, Georgia, Nevada, Ohio, Tennessee or Texas to be considered. SUMMARY In-house functional expert with Master Data Management (MDM) packaged software. Lead and coordinate software implementation projects while following best-practice processes. Provide planning, installation, administration, monitoring, maintenance, support and troubleshooting of Stibo STEP MDM. Manage and troubleshoot data loads, integrations, work
Posted 38 days ago | Updated 8 days ago

Antivirus Admin (ONLY W2 CANDIDATES)

ERPA

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Remote

Contract

Title: Antivirus Admin (Only W2 Candidates) Location: Remote but preference is NC, SC, Chicago, Quincy Mass, Carlisle PA or Greenville SC Type: Contract Description: The Antivirus Administrator role is to centrally govern and oversee a diverse enterprise environment s antivirus solutions to maintain current, operational saturation and stability of all antivirus agents across all in scope systems of client. Qualified candidates will have the following experience and skills: Background in IT infr
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Posted 2 days ago

Senior Project Manager

Aditi Consulting

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Remote or San Francisco, California, USA

Contract

Payrate: $50.00 - $50.00/hr. Summary: The role is responsible for the implementation of a best-in-class Company payment infrastructure onsite ensuring it is stable and reliable and maintains a consistent spectator payment experience across all points-of-sale. This could include assessment and use of existing payment infrastructure in venues, determining and developing necessary enhancements or software upgrades to existing technology, or the replacement of infrastructure with new hardware and/or
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Posted 12 days ago | Updated moments ago

Workday Configuration Analyst

Innova Solutions, Inc

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Remote

Contract

A client of Innova Solutions is immediately hiring for a Workday Configuration Analyst Position Type: Workday Configuration Analyst Duration: 12+ Months Location: Remote As a(n) Workday Configuration Analyst you will: Job Description: Must have Workday configuration experience in Talent Management including Performance Management Looking for workday talent management experience, and analyst with configuration experience; workday learning experience a plus Responsibilities: Determines operationa
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Posted 5 days ago

Enterprise Anaplan Architect

TechNix LLC

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Minnesota, USA

Contract, Third Party

Position: Enterprise Anaplan Architect Duration: 22 Months Location: Minnesota (100% Remote) Description Invitation to Negotiate This Request for Offers is reserving the right to use the Invitation to Negotiate (ITN) process. An ITN begins with an evaluation of proposals and results in an invitation to the highest-scoring Responders to negotiate proposals with the State. See additional detail in the Buyer Attachment named MNSITE3460-BuyerAttachmentEvalCriteria. Description of Project The
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Posted 9 days ago | Updated 1 day ago

IT Service Desk Analyst

TEKsystems

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Remote or Chicago, Illinois, USA

Full-time

Description MUST HAVE MANAGED SERVICE PROVIDER ENVIRONMENT EXPERIENCE The Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and resu
Posted 11 hours ago

Service Desk Analyst II (Remote)

Milliman IntelliScript

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Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript
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Posted 11 days ago

Service Desk Analyst II (Remote)

Milliman IntelliScript

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Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript
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Posted 11 days ago