helpdesk Jobs in springfield, va

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Jr Help Desk

Motion Recruitment Partners, LLC

•

Alexandria, Virginia, USA

Full-time

GENERAL DESCRIPTION: Position is responsible for general IT systems support including troubleshooting, resolving, installing, and maintaining hardware and software issues. The position will also serve as a technical resource on special projects. *Position is fully on site 5-days a week* ESSENTIAL DUTIES AND RESPONSIBILITIES: Perform onsite analysis, diagnosis, and resolution of information technology issues for end users, and recommend and implement corrective solutions Perform hands-on fixes,
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Posted 60+ days ago | Updated 10 hours ago

Help Desk Technician I - Swing Shift (3:45 pm - 12:15 am); Tue-Sat

Red River Technology LLC

•

Fairfax, Virginia, USA

Full-time

Th is position is primarily responsible for working on a team within the NOC . This position will handle technical support requests directly from customers as well as escalation from other team members and field engineers. Our engineers are responsible for maintaining user uptime and improving their computing experiences through effective maintenance, problem identification and resolution activities, as well as growing and developing the organization's perception with existing customers through
Posted 49 days ago | Updated 11 hours ago

Help Desk Tier I

Geospatial And Cloud Analytics Inc

•

Stafford, Virginia, USA

Full-time

Job DescriptionJob DescriptionJob description Geospatial and Cloud Analytics (GCA) is looking for a Help Desk Support Specialist who is responsible for ensuring an outstanding level of customer service by providing Customer Service Center support. The ideal candidate will have experience in applying best practices to service delivery in a similar, large enterprise environment and a track record of meeting or exceeding contractual service level agreements. This is an ideal position for a candida
Posted 37 days ago | Updated moments ago

Helpdesk Specialist (SME)

Cohere Technology Group

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Bethesda, Maryland, USA

Full-time

Cohere is seeking a Help Desk Specialist SME to join our team! You will provide support on a team that provides a full spectrum of important IT-focused, enterprise-wide lifecycle support, including dev ops, applied technology investigations, operations and maintenance, and infrastructure lifecycle support services across the customer's enterprise. Our support in NOVA and Bethesda includes software engineering/development, O&M, technology investigations, customer advocacy, business process engine
Posted 60+ days ago | Updated 1 day ago

Help Desk Lead/Supervisor (tier 2) - Swing Shift (3:45pm - 12:15am); Tue-Sat

Red River Technology LLC

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Fairfax, Virginia, USA

Full-time

Are you in search of boundless career prospects? Do you possess a growth-oriented mindset and thrive on taking initiative? If so, then Red River is the ideal destination for you! At Red River, we live by the mantra "Rock the Red." It serves as our guiding principle, urging us to surpass ordinary expectations, exert extra effort, exhibit our utmost capabilities, be present, and most importantly, enjoy the journey. We have seven core values that we live by. Collaboration - We value collaborat
Posted 60+ days ago | Updated 11 hours ago

Help Desk Technician I

Red River Technology LLC

•

Chantilly, Virginia, USA

Full-time

We are looking for a Tier 1 Technician to join our growing team! The Tier 1 Technician is primarily responsible for handling technical support requests directly from customers and escalating to Tier 2 members as needed. Our technicians are responsible for maintaining user uptime and improving their computing experiences through problem identification and resolution activities, as well as growing and developing the organization's perception with existing customers through exceptional customer ser
Posted 60+ days ago | Updated 11 hours ago

Business Analyst Lead (Help Desk/Trainer)

Cohere Technology Group

•

Bethesda, Maryland, USA

Full-time

Cohere is looking for a Lead Business Analyst to join our team! Experience with the Software Development Lifecycle (SDLC) and software development using agile methodologies such as Scrum, DevOps, SAFe, etc., and experience managing Help Desk and providing training. You will join an advanced program to effectively manage diverse teams and cross functional stakeholders - invent your future and apply today! You'll Bring These Qualifications: Active TS/SCI w/FSP is required. Must be well versed in f
Posted 60+ days ago | Updated 1 day ago

Helpdesk Analyst

Beacon Systems, Inc

•

Arlington, Virginia, USA

Contract

About Beacon Systems, Inc Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of Radiant Digital Services. We have a vast portfolio of clients across the country. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide. Position: Helpdesk Analyst Location:
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Posted 6 days ago

Helpdesk Analyst

Beacon Systems, Inc

•

Arlington, Virginia, USA

Contract

About Beacon Systems, Inc Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of Radiant Digital Services. We have a vast portfolio of clients across the country. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide. Position: Helpdesk Analyst Location: A
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Posted 7 days ago | Updated 1 day ago

Technical Help Desk Professional

General Dynamics

•

Washington, District of Columbia, USA

Full-time

Responsibilities for this Position Location: USA DC Washington - State Annex 9, 2025 E St NW (DCC071) Full Part/Time: Full time Job Req: RQ188971 Type of Requisition: Pipeline Clearance Level Must Currently Possess: Interim Top Secret Clearance Level Must Be Able to Obtain: Top Secret Suitability: Public Trust/Other Required: None Job Family: SCA Job Qualifications: Skills: Problem Resolution, Service Desk (Inactive), Technical Helpdesk Certifications: Experience: 5 + years of re
Posted 11 hours ago

Helpdesk Specialist Entry with Min 1yrs exp in providing support to end users, server, or mainframe apps/hardware(Phone&In Person Interview)(ONSITE_Local to DMV Area)

Advanced American Technologies, Inc

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Washington, District of Columbia, USA

Full-time, Third Party, Contract

We are looking for a Helpdesk Specialist Entry (Min 1+ Yrs. Exp) ONSITE (Both Phone and In Person Interview). POSITION DESCRIPTION DIRECT CLIENT Position Number of positions: 1 Length: 12 Months+ Work Address: Washington, DC 20024 Immediate interviews (Both Phone and In Person Interview) Please Note this position is 100% ONSITE Install and configure software and hardware components of computer and network systems. Provide technical support to users and troubleshoot system and network issues. Pe
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Posted 1 day ago | Updated 6 hours ago

DOB - Helpdesk Specialist Entry

Rizeup Technology Training LLC

•

Washington, District of Columbia, USA

Full-time

About Department of Buildings The Department of Buildings (DOB) is responsible for regulating construction activity in the District of Columbia. The agency operates a consolidated permit operations division, reviews all construction documents to ensure compliance with building codes and zoning regulations, and has inspection and oversight authority, through which construction activity, building systems, and rental housing establishments are inspected, with violations cited and, if necessary, aba
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Posted 1 day ago

Tier II Helpdesk/Technical Support Specialist (Asset Management)

Business Operational Concepts

•

Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o
Posted 1 day ago | Updated 14 hours ago

TIER II Deployment Specialist/Helpdesk Support (MAC)

Cogent Infotech Corp

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Washington, District of Columbia, USA

Contract

The designated contractors must be able to configure and troubleshoot Commercial off the shelf (COTS) Software PCs, MACs, mobile devices: smartphones, tablets, printers, and multifunction devices. The contractors must possess an intermediate to advanced level of knowledge working with various Windows, MAC, IOS, and Android operating systems software, as well as intermediate foundational knowledge of physical, network and application layers, tools such as the TCP/IP protocol commands for resolvin
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Posted 2 days ago

Web Helpdesk Support

RADGOV INC

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Washington, District of Columbia, USA

Contract

SPECIFIC RESPONSIBILITIESProvide customer support for hundreds of websites within the House.gov domain, most deployed in a customized distribution of Drupal, but some in a variety of other systems, platforms and applications proprietary to the House of Representatives, Respond to requests covering a broad range of support from assisting customers in the simple entry of content in web-based content management systems, to troubleshooting customer access difficulties, to correction of web design an
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Posted 22 days ago

Helpdesk support specialist

isolve technology inc

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Washington, District of Columbia, USA

Contract, Third Party

Minimum/General Experience: Provides Service Desk or Network Operations level I support and advanced troubleshooting and systems configuration. Shall have experience providing level 1 phone support, customer service experience, problem solving experience, and advanced desktop support knowledge and skills. Minimum five years experience in the field. Functional Responsibilities: Works closely with service desk and NOC staff and supervisors to provide level 1 support directly to customers and advan
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Posted 37 days ago | Updated 1 day ago

Help Desk Analyst - Tier 1

Kforce Technology Staffing

•

Glenn Dale, Maryland, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk Analyst - Tier 1 in Glenn Dale, MD. Key Tasks: * Deliver Tier-1 Support for in office/remote employees * Primary function is Phone Support * Greet, submit tickets for Walk-Up support and Scheduled Appointments * Answer, validate and triage incoming tickets: Phone-in Incidents and Requests; Email submitted Incidents and Requests; Self-service ticket submissions routed from Internal Arlington County employees * Escalate issues to T
Posted 8 days ago | Updated 1 hour ago

Help Desk / Service Desk - (Any location within the State of Texas).

RedSalsa Technologies, Inc.

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Remote

Contract, Third Party

Title : Product Support Analyst Location : Austin,TX Duration : 3 + Months Job Type : C Description : Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: troubleshoot, diagnose and repair product and service concerns; contribute to and
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Posted 2 days ago | Updated 1 day ago

Product Support Analyst (HelpDesk) - Location - Austin Remote (Need TX Location)

Conquest Consulting

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Remote

Contract, Third Party

Job Title: Product Support AnalystLocation: Austin TX (Hybrid)Duration:12+ Months possibility to extend Minimum Requirements: 4 Years of Experience with help desk / service desk services.4 Years of Experience with help desk software (e.g. ticketing systems, knowledge bases).4 Years of Experience (at least 3) Ability to troubleshoot technical issues in a complex system environment. (e.g. password resets, network connectivity, etc.)4 Years of (at least 2) High-level knowledge of information techno
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Posted 1 day ago

Help Desk Analyst

Allied Consultants, Inc.

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Remote

Third Party, Contract

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced Help Desk Analyst to be a key resource on a technical services team. Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cost), life insurance, a matchi
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Posted 2 days ago