helpdesk Jobs in washington, dc

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IT Helpdesk Analyst

Datanomics

•

Washington, District of Columbia, USA

Full-time

The IT Helpdesk Analyst is a first-level role with the primary responsibility of providing technology solutions and support to customers, participating in delivering assigned office(s) daily IT operational work list, facilitating and supporting meeting technology events and tools, and participating in IT projects and initiatives. The IT Analyst also participates in advancing continuous organizational effectiveness and exceptional service delivery. In this capacity, the IT Analyst will: Serve as
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Posted 2 days ago | Updated 2 days ago

IT Help Desk Representative (Hybrid)

TEKsystems

•

Remote or Washington, District of Columbia, USA

Full-time

TEKsystems is seeking IT individuals to provide hybrid (50% DC/remote) IT Help Desk Support to the United States House of Representatives. The opportunities are slated to be 50% remote and require individuals to live within 50 miles of the U.S. Capitol Building. Individuals need to have 5+ years providing professional IT Support (with most of that supporting remote users). They will need to have supported Windows 11/10 devices with Office 365. They must also have experience working with Active D
Posted 2 days ago | Updated 16 hours ago

Helpdesk/ Customer Support Entry with Min 1+ yrs Exp in T technical support (In Person Interview) (100% ONSITE_Local to DC/MD/VA Area)

NextGen Solutions Corporation

•

Washington, District of Columbia, USA

Full-time, Third Party, Contract

We are looking for a Helpdesk/ Customer Support Entry (Min 1+ Yrs. Exp) ONSITE (In Person Interview). POSITION DESCRIPTION DIRECT CLIENT Position Number of positions: 2 (TWO) Length: 16 Months+ Work Address:Washington DC 20003 Immediate interviews In Person Interview Please Note this position is 100% ONSITE Work&ONSITE Interview Helpdesk/ Customer Support Entry The Customer Support Entry level is a first level representative to the technical support team. They answer a variety of technical inqu
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Posted 4 days ago | Updated moments ago

Helpdesk Specialist Journeyman with Min 10yrs exp (in Person Interview)(100% ONSITE_Local to DC/MD/VA Area)

NextGen Solutions Corporation

•

Washington, District of Columbia, USA

Full-time, Third Party, Contract

We are looking for a Helpdesk Specialist Journeyman (Min 10+ Yrs. Exp) ONSITE (In Person Interview). POSITION DESCRIPTION DIRECT CLIENT Position Number of positions: 6 (Six) Length: 16 Months+ Work Address: Washington DC 20003 Immediate interviews In Person Interview Please Note this position is 100% ONSITE Work&ONSITE Interview The candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be able to tr
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Posted 4 days ago | Updated moments ago

NCIS Help Desk Analyst Tier II | Secret clearance

General Dynamics Information Technology

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: Security+, CE - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT
Posted 53 days ago | Updated 20 hours ago

OCTO - Helpdesk Specialist Journeyman

Rizeup Technology Training LLC

•

Washington, District of Columbia, USA

Full-time

OCTOhelps is looking to add to its DCPS DC Public School Technical Support team. The candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be able to travel around DC. Roles and Responsibilities Include: Resolve technical issues and closing out assigned. Service/Incidents requests within the agency's Service Level Agreements. Adhere to all Enterprise-wide security policies related to security and in
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Posted 5 days ago

Helpdesk Specialist Journeyman With MCP Certification

CapitalTechSolutions Inc

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Washington, District of Columbia, USA

Contract, Third Party

TITLE: Helpdesk Specialist Journeyman LOCATION: Washington DC MINIMUM EDUCATION: Bachelor s degree in IT, related field, or equivalent experience. REQUIRED EXPERIENCE: 6+ years INTERVIEWS: In Person Job Description: The candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be able to travel around DC. Complete Description: Roles and Responsibilities Include: Resolve technical issues and closing out
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Posted 5 days ago

NCIS Help Desk Analyst Tier II | Secret clearance

General Dynamics Information Technology

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: Security+, CE - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT me
Posted 53 days ago | Updated 3 hours ago

IT Help Desk Representative (Hybrid)

TEKsystems c/o Allegis Group

•

Washington, District of Columbia, USA

Full-time

TEKsystems is seeking IT individuals to provide hybrid (50% DC/remote) IT Help Desk Support to the United States House of Representatives. The opportunities are slated to be 50% remote and require individuals to live within 50 miles of the U.S. Capitol Building. Individuals need to have 5+ years providing professional IT Support (with most of that supporting remote users). They will need to have supported Windows 11/10 devices with Office 365. They must also have experience working with Active D
Posted 6 days ago | Updated 11 hours ago

NCIS Help Desk Analyst Tier I | Secret clearance

General Dynamics Information Technology

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: Security+, CE - CompTIA Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier I with GDIT. A career in enterprise IT
Posted 53 days ago | Updated 20 hours ago

NCIS Help Desk Analyst Tier I | Secret clearance

General Dynamics Information Technology

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: Security+, CE - CompTIA Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier I with GDIT. A career in enterprise IT mea
Posted 53 days ago | Updated 3 hours ago

OCTO - Helpdesk/ Customer Support Entry

Rizeup Technology Training LLC

•

Washington, District of Columbia, USA

Full-time

The Office of the Chief Technology Officer is seeking a first level technical support representative. Who will be responsible for answering a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion. Please view the roles and responsibilities below: Hours - 9:30 AM - 6:00 PM Customer Support Entry Roles and Responsibilities i. Answer calls in a dynamic IT operations environment, supporting multiple agencies ii. Provide desktop support for technical issu
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Posted 11 days ago

NCIS Help Desk Analyst Tier II | Secret clearance

General Dynamics

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: Security+, CE - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT me
Posted 60+ days ago | Updated 2 hours ago

NCIS Help Desk Analyst Tier I | Secret clearance

General Dynamics

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: Security+, CE - CompTIA Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier I with GDIT. A career in enterprise IT mea
Posted 60+ days ago | Updated 2 hours ago

Help Desk Technician - TS/SCI

General Dynamics

•

Chantilly, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Active Directory (AD), Help Desk Support, Technical Support Certifications: Security CE + - Comptia CERT Experience: 1 + years of related experience ship Required: Yes Job Description: We are GDIT. The people supporting and securing some of th
Posted 60+ days ago | Updated 2 hours ago

Help Desk Technician Level II

General Dynamics

•

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Remote Support, Technical Support, Troubleshooting Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Help Desk Technician II Transform technology into opportunity as a Help D
Posted 60+ days ago | Updated 2 hours ago

service Desk/helpdesk

Infinite Computer Solutions (ICS)

•

Remote

Full-time

Fixing technical issues and helping users when problems arise Ensuring software licenses are up-to-date and compliant Managing the company's IT equipment and software
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Posted 3 days ago

Spanish Bilingual TIER 1 IT Helpdesk/Customer Support Analyst (Federal Healthcare IT)

Tria Federal

•

Remote

Part-time

Customer Support Analyst (Tier 1) Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans. At Tria, we a
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Posted 7 days ago

Help Desk Technician

TEKsystems

•

Remote or Dublin, Ohio, USA

Full-time

Description -Preferably we would like folks local to the Columbus, OH area -hybrid shift, 3 days in office per week, but are willing to hire remote workers, if they are the best candidates. -Core business hours M-F (7a-4p or 8a-5p EDT). Gather, record, and perform initial troubleshooting on customer technical issues via phone support. Handle tickets coming in through the self-service portal and answer incoming chat requests. Manage personal ticket load and ensure timely resolution. Stay current
Posted 1 day ago | Updated 18 hours ago

Help Desk Support Spec

CVS Health

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Remote or Chicago, Illinois, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 1 day ago | Updated 2 hours ago