incident manager Jobs in dallas, tx

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Tier ll Technician

22nd Century Technologies, Inc.

Dallas, Texas, USA

Full-time

Job Title: Tier ll Technician Location : Dallas, TX Duration: 3 to 5 years Pay Rate: $50k per annum Shift Timing (Day/ Evening/ Night): Day Role & Responsibilities: Follow defined Incident Management Workflow and process (i.e. creation, update, escalation, resolve)Troubleshoot, prioritize, research and document user problems thoroughly and accurately in accordance with documented procedures to include appropriate escalation handoff; keeping of individual ticket assignments and ensure that custo

Technical Support Engineer

Apar Technologies

Dallas, Texas, USA

Contract

Title: Technical Support Engineer Location: Dallas, TX (5 days Onsite) Duration: 12 Months BFSI Domain is Must.. Summary: You'll be the frontline expert solving user issues, managing escalations, and ensuring high availability of workplace technology. This role ensures tickets are resolved efficiently and user experience remains exceptional. Supporting C-level executives and VIPs. This role ensures reliable, discreet, and highly responsive service for time-sensitive or sensitive tech needs,

Senior Cyber Analyst (R3665)

Shield AI Inc

Dallas, Texas, USA

Full-time

Founded in 2015, Shield AI is a venture-backed defense technology company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices in San Diego, Dallas, Washington, D.C., Abu Dhabi (UAE), Kyiv (Ukraine), and Melbourne (Australia), Shield AI's technology actively supports U.S. and allied operations worldwide. For more information, visit Follow Shield AI

Guardium Production Support

Apex Systems

Addison, Texas, USA

Full-time

Job#: 2079765 Job Description: Job ID: 2079765 Type: Contract through December 2025 to start Location: Addison, Texas Schedule: 5 days a week onsite Production Support for IBM Guardium. Role is responsible for managing Guardium infrastructure and the deployment and management of the Guardium agents. This work is in support of upgrades to Guardium v12 and the expansion of Guardium to monitor additional database platforms. Technical requirements - candidate needs experience with following act

Data Analytics Sr Lead Analyst - SVP

Citi

Remote or Irving, Texas, USA

Full-time

Citi's Functions Technology is responsible for delivering Technology solutions to Citi's Functions organizations. Functions Technology mission is to optimize Citi's Technology environment by delivering world class applications, driving standardization of the production environment, reducing complexity, optimizing management of systems supporting global functions such as Compliance, Controls and Risk, and introducing innovative technologies that provide new business capabilities, reduce the techn

Site Reliability Engineer

Braintree Technology Solutions

Dallas, Texas, USA

Full-time

Site Reliability Engineer Location- Wilmington De, Washington DC, Dallas (Any) Salary- $110K/Y Remote- NO Minimum Qualifications Bachelor s degree in computer science, Engineering, or a related technical field.Minimum of 5 years of experience in an SRE role, with specific experience in pipelines-as-code, CI/CD, and IaC. Minimum Knowledge, Skills, and Abilities Proficiency in tools like Jenkins, GitHub Actions, Terraform, CloudFormation, Ansible, Docker, Packer, and Kubernetes.Strong understandi

Engineering - Dallas, Texas - Vice President, Security Engineering - 9658240

Goldman Sachs & Co.

Dallas, Texas, USA

Full-time

Job Description Job Duties: Vice President, Security Engineering with Goldman Sachs Services LLC in Dallas, Texas. Perform Application Security Assessments (Code Review, Penetration Test, Design Review, Threat modelling) and communicate the results to the respective application engineers. Review Application Security architecture, policies, standards definitions, and carry out documentation of the above. Identify vulnerabilities in software applications and software designing processes to reduce

Priority Customer Care Principal Analyst (IM)

Vistra Corp

Irving, Texas, USA

Full-time

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online. Job Summary The Incident Management Analyst (non-IT) is responsible for minimizing customer and financial impacts resulting from isolated system or process issues by identifying root causes, coordinating resolutions, and implementing solutions to prevent recurrence. The P

Priority Customer Care Principal Analyst (IM)

Vistra Corp

Irving, Texas, USA

Full-time

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online. Job Summary The Incident Management Analyst (non-IT) is responsible for minimizing customer and financial impacts resulting from isolated system or process issues by identifying root causes, coordinating resolutions, and implementing solutions to prevent recurrence. The P

Site Reliability Engineer

Kforce Technology Staffing

Irving, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client in Irving, TX that is seeking a Site Reliability Engineer. Summary: As a Site Reliability Engineer, you will join a multidisciplinary team of product managers, marketers, designers, and engineers who research and innovate on the latest technology to create excellent digital products that millions of people will experience daily. We count on our site reliability engineers (SREs) to empower our users with a rich feature set, high availability, and stellar per

Full Stack Java Developer Identity & Access Management (IAM)

Emergere Technologies

Plano, Texas, USA

Contract

Position: Full Stack Java Developer Identity & Access Management (IAM) Location: Plano, Texas (On-site) Responsibilities Design, develop, and enhance RESTful APIs and Java-based microservices to support IAM workflows, including user provisioning, de-provisioning, access reviews, and SSO/MFA integration Collaborate with IAM and cybersecurity specialists to define authentication and authorization patterns, applying technologies like Okta, Azure AD, PingFederate, and CIAM platforms Develop full-

Data Governance Foundation Sr Lead Analyst - SVP

Citi

Remote or Irving, Texas, USA

Full-time

Citi's Functions Technology is responsible for delivering Technology solutions to Citi's Functions organizations. Functions Technology mission is to optimize Citi's Technology environment by delivering world class applications, driving standardization of the production environment, reducing complexity, optimizing management of systems supporting global functions such as Compliance, Controls and Risk, and introducing innovative technologies that provide new business capabilities, reduce the techn

Senior Analyst, Third Party Cyber Security

McKesson Corporation

Remote or Irving, Texas, USA

Full-time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien

Security Program Coordinator

Gainwell Technologies LLC

Dallas, Texas, USA

Full-time

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have

Security Program Coordinator

Gainwell Technologies LLC

Dallas, Texas, USA

Full-time

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have

ServiceNow Engineer

Kforce Technology Staffing

Westlake, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a ServiceNow Engineer in Westlake, TX. Summary: In this role, you will be responsible for helping with the configuration and connection to the ServiceNow ITOM Event Management module applying the OOTB Event connectors, ServiceNow CMDB and Service Mapping! REQUIREMENTS: * Bachelor's degree or equivalent experience in Computer Science, Engineering, IT or equivalent * Five or more years of experience in a software development related to the ro

Engineering -Dallas, Texas- Associate, Security Engineering - 9658250

Goldman Sachs & Co.

Dallas, Texas, USA

Full-time

Job Description Job Duties: Associate, Security Engineering with Goldman Sachs Services LLC in Dallas, Texas. Responsible for performing security assessments of business-initiated projects helping to drive adoption of application and infrastructure security controls and best practices. Ensure security and privacy by design, including design process improvements, assessment of controls, data models, cryptographic implementation, and compliance and regulatory needs. Collaborate with technical tea

Data Owner Sr Lead Analyst - C14 - IRVING

Citi

Remote or Irving, Texas, USA

Full-time

The Data Owner Sr Lead Analyst is a senior level professional responsible for delivering subject matter and industry expertise for Data for a single product, function, process, or country, ensuring that is compliant to Regulations, Laws, and Citi Policies, Standards & Procedures to reduce and manage Citi's data risk Accountable for significant direct business and authoritative advice. Necessitate a degree of responsibility over Data strategy. They are responsible for promoting data as an asset a

Infrastructure/DevOps Sr Group Mgr - Director

Citi

Remote or Irving, Texas, USA

Full-time

The Infrastructure/DevOps Senior Group Manager is a senior management level position responsible to provide leadership and direction for DevOps/Infrastructure team supporting the entire Enterprise Risk Technology (ERT) portfolio. The Infrastructure/DevOps Senior Group Manager is responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems and programs in coordination with the Technology Team. The o

Associate Technician, IT Services

American Airlines Inc

Dallas, Texas, USA

Full-time

Location: Integrated Operations Ctr (DFW-SV02) Cities: Dallas - TX Requisition ID: 79961 This job will continue to be posted until at least 7/22/25. If interested, please apply prior to this date. Job Description Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexi