information systems service desk analyst Jobs in naperville, il

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Support Service Coordinator

Pax8

Remote or Greenwood Village, Colorado, USA

Full-time

Pax8 is the leading cloud-based technology marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to be the world's favorite place to buy cloud products. We are a fast-growing, dynamic and high-energy startup organization, allowing you to make a meaningful impact on the business. Culture is important to

Executive IT Support Specialist

Amentum

Remote or Chantilly, Virginia, USA

Full-time

This is an on-site role reporting to our Chantilly, VA office. ship is required to apply. The Executive IT Support Specialist is the first point of contact for providing support to the executive staff and monitoring onsite headquarters operations. The position is responsible for problem determination, incident recording, problem resolution, and escalation per corporate policies and procedures. The successful candidate will have exceptional interpersonal skills and will possess enhanced technica

Customer Technical Specialist I (Chicago)

Apex Systems

Chicago, Illinois, USA

Full-time

Job#: 2001110 Job Description: HYBRID CUSTOMER TECHNICAL SPECIALIST OPENING Role: Technical Support Specialist Location: Chicago, IL 100% Remote with onsite as needed at customer request Pay Rate: Competitive based on experience All interested and qualified candidates can please contact Schuyler Moose at Apex Systems Inc. has a need for a CUSTOMER TECHNICAL SPECIALIST to become part of our client's Health Solutions Management division, which focuses on Healthcare IT solutions for our Federal, S

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana

Reporting Analyst - Managed Services

CDW

Remote

Full-time

This position is responsible for examining and evaluating the purpose and content of business reports to develop new or improve existing formats, usage, and control. Recommends new or modified reporting methods and procedures to improve report content and completeness. This position also provides data to management to help assist with business decisions. Primary Duties & Responsibilities Understands system critical metrics around CPU, disk, and memory performance on all platforms. Builds and mai

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

Remote or Delray Beach, Florida, USA

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b

Director - Canada Technology - Technology Compliance Services

Marriott International

Remote or Bethesda, Maryland, USA

Full-time

Job Number 24074545 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Director, Technical Services & Security Compliance (TSSC) - Technical Compliance Services will manage complex, cross-functional initiatives that require significant coordination across disciplines. This position will lead the business plannin

CSI Engineer - Mainframe

CDW

Remote

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain

Tier 2 IT Support Technician

Amentum

Remote or Washington, District of Columbia, USA

Full-time

Amentum is seeking Tier 2 IT Support Technicians to join our team and support our Washington, DC customer. We are looking for team members who are passionate about making a difference by working on critical efforts we manage as a premier government contractor. We are pipelining candidates for a future role. You enjoy providing Tier 2 support while multitasking in a fast-paced environment and utilizing the ServiceNow ticketing system. One of your strong points is your eagerness to learn and how

Technical Intern 3 - Service Desk

BAE Systems

Remote or Roy, Utah, USA

Full-time

Job Description About BAE Systems Recognized annually as a Top Workplace in Utah consecutively since 2018, employees at BAE Systems enjoy an exceptional work culture, employment stability, growth opportunities, and job satisfaction knowing they are helping to protect the country through the development of the most technological advancements in our nation's history. Our work culture thrives on hard work, innovation, diversity, equity, and inclusion. About This Job Air and Space Force Solutions,

CSI Engineer - CI

CDW

Remote

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain

DevOps Engineer

Amentum

Remote or Albuquerque, New Mexico, USA

Full-time

Amentum is currently seeking a DevOPS Engineer to support an IT Managed Services program in Albuquerque, New Mexico. The overall program includes a 500+ work force performing Enterprise IT support, Service Desk, and Telecommunications support across multiple facilities and locations, for classified and unclassified telecommunications and information technology (IT) systems. This position is NOT remote, it is located in Albuquerque, New Mexico. As a member of the team, you will: Research and dev

IT Executive Support Administrator

CrowdStrike

Remote or Arlington, Virginia, USA

Full-time

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is com

Automation Engineer

Amentum

Remote or Albuquerque, New Mexico, USA

Full-time

Amentum is currently seeking a Automation Engineer to support an IT Managed Services program in Albuquerque, New Mexico. The overall program includes a 500+ work force performing Enterprise IT support, Service Desk, and Telecommunications support across multiple facilities and locations, for classified and unclassified telecommunications and information technology (IT) systems. You will be a part of a team that designs, evaluates, and develops sophisticated software architectures for processing

IT Systems Administrator

CrowdStrike

Remote or Irvine, California, USA

Full-time

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is com

Technical Services Specialist - Canada Technology

Marriott International

Remote or Bethesda, Maryland, USA

Full-time

Job Number 24074494 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Reporting to the Senior Manager of Technical Services and Security Compliance, the Technical Triage Services Specialist is responsible for daily work product of vulnerability management remediation. In addition they may be called apon to help coo

IT Systems Administrator

CrowdStrike

Remote or Arlington, Virginia, USA

Full-time

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is com

Application Support Analyst - Global Team

Marriott International

Remote or Bethesda, Maryland, USA

Full-time

Job Number 24077233 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY As a member of the Service Desk Support organization, the support analyst provides first level hotel operations, functional, procedural, and technical troubleshooting support for Marriott's Sales & Catering Applications (CI/TY, SFAWeb, OneSource,

ASG Managed Services Engineer

SHI International Corporation

Remote

Full-time

Job Summary The ASG Managed Services Engineer is responsible for supporting, building, managing, configuring and implementing solutions within the customers managed platform or services under SHI's management. They must aim to achieve optimal system performance across all supported platforms. The engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on industry trends, and seek personal and professional growth.

Senior Systems Engineer

tax.com

Remote or Manila, Metro Manila, Philippines

Full-time

The Senior Systems Engineer demonstrates superb technical competency and time management skills to deliver mission critical infrastructure and ensure the highest levels of availability, performance, and security. Duties and Responsibilities: People: Act as a technical reference for staff on existing and upcoming technologies.Liaise with business units, vendors and other IT personnel for project design and planning, or problem resolution.Manage and deliver multiple projects with excellent time m