Our company RAAH Technologies is a leading solution provider & system integrator for Fortune 1000 companies in North America specializing in Identity and Access Management (IAM) advising and implementation services. We are currently hiring ForgeRock Identity Cloud or Okta CIC (Auth0) Customer IAM (CIAM) Architect / Senior Engineers on Full Time (FTE) or on W2, 1099, or C2C contracting basis. This position is 100% remote within USA. Qualifications Looking for candidate who is having 5+ years of h
Responsibilities for Help Desk Technician Manage Help Desk tickets in a timely and efficient manner Monitor and response quickly and efficiently to customer issues via phone, email, and computer chat Provide customer assistanceand communicate any pending or unresolved issues to direct report each day Document all customer interactions in the ticketing system Run diagnostics to resolve customer reported issues Escalate issues to the next Tier based on level of difficulty Install, make changes, an
