•Remote or Holland, Ohio, USA
Description We are in search of a Telecommunications Specialist to join our team. This role involves providing support for our Voice over Internet Protocol (VoIP) services, serving as a primary escalation point for technical issues, and maintaining active communication with customers and other stakeholders. This role offers a contract-to-permanent employment opportunity. Responsibilities: Serve as a primary escalation point for field agents with VoIP related dispatches and trouble tickets. Monit