it help desk Jobs in district of columbia

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IT Service Desk Quality Assurance Manager

NuAxis LLC

Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each tea

NANA Shareholder Paid College Internship - IT Help Desk (NANA Shareholders Only)

Akima, LLC

Herndon, Virginia, USA

Full-time

Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality Level 1 services & support to all internal and external clients. Responsibilities Provide laptop and desktop PC support for on- and off-site users with equipment running Windows 10 operating systems and Office 365 applications.Answering phone requests and assisting users with requests for password resets or general questions.Creating h

IT/Helpdesk Specialist

SimVentions, Inc

Remote or Dahlgren, Virginia, USA

Full-time

Overview SimVentions, consistently voted one of Virginia's Best Places to Work, is looking for a Helpdesk Support Specialist to join our team and provide on-site, user technical support for a classified communications modeling system. The typical schedule for this position requires four 10-hour days per week. This position requires an Active Top Secret Clearance. To be considered for this role, you must have an ACTIVE Top Secret Clearance or a Secret Clearance with TS Eligibility. Clearance A

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Help Desk Specialist I

NuAxis LLC

Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H

Help Desk Analyst

Accenture LLP

Annapolis, Maryland, USA

Full-time

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services to do the work you love in a collaborative and caring community where you feel like you belong

Help Desk Technician - TS/SCI W/ poly

General Dynamics

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des

Systems Administrator

Accenture LLP

Annapolis, Maryland, USA

Full-time

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services to do the work you love in a collaborative and caring community where you feel like you belong

System Administrator 2

Accenture LLP

Annapolis, Maryland, USA

Full-time

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services to do the work you love in a collaborative and caring community where you feel like you belong

DevOps Systems Engineer, TS/SCI with a Full Scope Polygraph Security Clearance Required - G

Next Step Systems

Maryland, USA

Full-time

DevOps Systems Engineer, TS/SCI with a Full Scope Polygraph Security Clearance Required, Annapolis Junction, MD We have multiple DevOps Systems Engineer openings available. The DevOps Systems Engineer must have an active TS/SCI with a Full Scope Polygraph Security Clearance. This DevOps Systems Engineer position is 100% Onsite and not Remote. DevOps Systems Engineer Responsibilities: - Manage system requirements and derived requirements to ensure the delivery of production systems that are com

Help Desk Technician

Motion Recruitment Partners, LLC

Arlington, Virginia, USA

Full-time

Help Desk Technician This role is responsible for delivering technical support and assistance to end users, addressing issues related to the Firm's computer systems, hardware, software, and remote access. The IT Help Desk Technician plays a key role in the prompt triage and resolution of technical problems, often collaborating with cross-functional IT teams to ensure timely and effective support. A strong combination of technical expertise, a customer-first mindset, excellent communication skill

IT Specialist / Help Desk Support

QCI/Quandrant, Inc.

Washington, District of Columbia, USA

Full-time

IT Specialist / Help Desk Support (Top Secret Clearance) Washington, DC MUST: Top Secret Clearance required Experienced IT Specialist Must have outstanding IT technical skills as well as customer service skills. Desire to work with customers in person on a daily basis. Bachelors preferred DUTIES: Provides a wide range of technical service with the utmost professionalism to users in a solution center setting. Provide information and direction to users on how to gain access to IT services. Recei

Applications Engineer III (SharePoint) - Active Top-Secret Clearance

Akima, LLC

Washington, District of Columbia, USA

Full-time

Suvi is looking for an Applications Engineer (PIPELINE POSITION) to work in Washington, DC. We are seeking a talented Mid Developer to join our team. As a Mid Developer, you will contribute to the design, development, and maintenance of eForms solutions while embracing agile methodologies. Your expertise in eForms development, SharePoint, and agile practices will be essential for success in this role. Responsibilities Agile Development:Collaborate with cross-functional teams using the Kanban

DevOps Systems Administrator, TS/SCI with a Full Scope Polygraph Security Clearance is Required - G

Next Step Systems

Maryland, USA

Full-time

DevOps Systems Administrator, TS/SCI with a Full Scope Polygraph Security Clearance is Required, Annapolis Junction, MD The DevOps Systems Administrator must have 10 years of experience as a Systems Administrator. The DevOps Systems Administrator must have an active TS/SCI with a Full Scope Polygraph Security Clearance. This position is 100% Onsite and not Remote. DevOps Systems Administrator Responsibilities: - Provide support for implementation, troubleshooting and maintenance of Information

Systems Specialist (Wed-Sat 6am-4pm) - Active TS/SCI w/Poly

General Dynamics Information Technology

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Specialist Job Qualifications: Skills: Computer Hardware, Remote Access, Remote SupportCertifications: CompTIA - Security+ - CompTIAExperience: 5 + years of related experienceship Required: Yes Job Description: Transform technology into opportunity as an Information Technology

SharePoint Developer

SAIC

Fort Meade, Maryland, USA

Full-time

Job ID: 2505595 Location: FORT MEADE, MD, US Date Posted: 2025-05-13 Category: Information Technology Subcategory: Web Design Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is looking for a mid level Information Knowledge Management SharePoint Developer on the Comprehensive Cyber Support Services contract located at Ft. Meade, MD. This position requi

Helpdesk Technician

Cayuse Shared Services

Joint Base Andrews, Maryland, USA

Full-time

Overview The Work The Helpdesk Technician will support end users for the ANGRC IT Help Desk Support Services This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. Responsibilities Key Responsibilities Meet daily IT operational requirements of approximately 1400 ANGRC users. 900-1200 (tickets per month).Deliver operational computers to end users within the same day 90% of the time.Ensure the end user is notified directly by a

Operations Analyst

American Association Of Motor Vehicle Admin.

Arlington, Virginia, USA

Full-time

NOTE: This is a shift based position. During training for the first 3 months the shift will be 8:30am - 4pm Monday to Friday. The Operations Analyst position is part of the AAMVA Helpdesk/Ops Department. The primary responsibility of this position is to provide Tier 1 technical support for all AAMVA supported applications to our customers. This includes identifying, analyzing, and resolving all requests and issues. The Operations Analyst is part of an on-call after-hours system monitoring rotat

Applications Engineer V (SharePoint) - Active Top-Secret Clearance - Pipeline position

Akima, LLC

Washington, District of Columbia, USA

Full-time

Suvi is looking for an Applications Engineer V (PIPELINE POSITION) to work in Washington, DC. We are seeking an experienced Senior Developer and Team Lead to join our innovative team. As a key contributor, you will play a pivotal role in shaping our eForms solutions and leading a talented group of developers. If you thrive in an agile environment and have a passion for eForms development, this opportunity is for you! Responsibilities Agile Leadership: Provide hands-on technical leadership and m

Information Technology Specialist

Fluor

Washington, District of Columbia, USA

Full-time

Job Description Active TS/SCI with Poly Required This position is providing support in multiple locations in the Northern Virginia area The Information Technology Specialist has a general knowledge within designated Information Technology (IT) area of responsibility that is applied to diverse assignments. This role executes assigned tasks and collaborates on IT projects while exhibiting consistent, current knowledge of new technologies and platforms. Assess, maintain, support, and modify ex