•Malvern, Pennsylvania, USA
Location: Malvern, PA Description: Looking for IT Customer Support Analyst for a long term contract with our client in Malvern, PA 1.With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software. 2.Monitors production systems for alerts, outages and system issues. 3.Seeks continuous improvements for applications, processes, support methods and team effectiveness. 4.Executes technical procedures to resolve production & non-production issu