ivr developer Jobs in baltimore, md

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Amazon Connect Developer and IVR | Onsite | MD

Info Junction LLC

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Woodlawn, Maryland, USA

Third Party, Contract

Job DescriptionJob Title: AWS Connect Developer and TesterLocation: MD Position Description: Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications Support and enhance existing processes based on new requ
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Posted 15 hours ago | Updated 14 hours ago

Senior IVR Engineer | Remote | Contract

Walker Healthforce

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Remote

Contract

Senior IVR Engineer | 8+ years | Remote | Government Clearance Required | Contract Walker Healthforce is seeking a Senior IVR Engineer with 8+ years of experience to support a healthcare client. This is a 4-month contract opportunity. START DATE: ASAP CORE REQUIREMENTS: Needs to be familiar with Invision Studio 2.8.0 and how to code with this version have at least 2+ years experience preferred Understands functional block calls from within Invision Knows how to code xml files Knows how to co
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Posted 40 days ago | Updated 14 days ago

Twilio (IVR) Product Owner - Remote (Must be from EST, CST zone only) - Full-time

ERPMark Inc

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Remote or New York, New York, USA

Full-time

Role : Twilio (IVR) Product Owner Location: Remote (Needed Profiles from CST, EST only) Full-Time Technical functional Product Owner candidates with the following skills - Good exposure to database & queries and experience working on report creations Experience in gathering reporting specific business needs and translating them into US with detailed acceptance criteria for the team to work on Exposure and good understanding of end-to-end Twilio IVR an
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Posted 9 days ago | Updated 10 hours ago

NICE IVR consultant Fort Mill,SC (Charlotte)

CogniSoft Technologies

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Remote or Fort Mill, South Carolina, USA

Third Party, Contract

Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentiment analysis Key Responsibilities: 1. Design and implement call flows using NICE CXone Studio, including ACD, IVR, WEM, and
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Posted 1 day ago

IVR Tester with Bilingual

PY DATA, INC.

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Remote

Contract

IVR Tester 12 months 100% Remote 4 positions (out of 4, need 2 bilingual) Additional Info: Know what we do: Healthcare, working on amazon connect, tell a story, if dont have connect experience, used CyaraTechnical scenarios , technical questionsCritical thinkers, ok with making mistakes, ask questions, dont need know it all.Defect management has to be very tight, tell me what you would do if had a defect from prod support, what would you do if test case failed in Cyara, how do you create a
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Posted 23 days ago | Updated 10 hours ago

Automation IVR QA Testers

Keylent

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Remote

Contract

Role: Automation IVR QA Testers Need QA Testers Strong with IVR Testing and Cyara - Cyara IVR call flow testing & able to write Automation Scripts. Test Management tools: qTest Cyara Postman/Soap UI Tosca AWS Connect Lambda Testing Experience with Lambda Test Automation Gitlab Strong Testing Skills Experience understanding IVR Requirements/Data Mapping and estimating work effort Experience identifying the IVR conditions for requesting test data Experience with test data submission requests, pre
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Posted 16 days ago

CX Architect (IVR)

Genius Business Solutions

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Remote

Third Party, Contract

Are you a passionate IT trailblazer a growth-focused, problem-solver who takes full ownership of your work, wants to collaborate & co-create with fellow IT experts, innovate, learn new skills, create new solutions & drive your career to the pinnacle of your potential? If so, you will love working with our Sales Team we are constantly innovating to create breakthrough solutions for our client s growth through a vibrant, fun team culture. Featured in CNBC, Digital Journal, Fox News & CIO Review, G