Role: IVR CxOne Software Engineer Location: Remote USA Travel: up to 10% Duration: 12 Month Contract Summary: The team works on migrating from on premises systems to the cloud or cloud to cloud in this case CXone.Strong skills in Studio, scripting.The work this team does often involves customization for large enterprise Clients.We are hiring a Software Engineer to join our team and support Cloud Contact Center platforms (NICE Cxone). In this role, you will be involved in all aspects of Cloud tec
Title: Technical Business Analyst - Contact Center ACD/IVR Builds (Nice CXOne Platform) Location: Remote Duration: Contract JD: Responsibilities: - Gather and document business requirements for ACD/IVR builds. Collaborate with stakeholders to understand their needs and translate them into technical specifications. Work closely with the engineering team to ensure accurate translation of requirements into technical solutions. Conduct data analysis to identify trends and insights that inform decisi
