Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil
Job Title & Location: IT Desktop Support Technician (Full Time) & Irving, Texas Experience: Minimum 3 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements Experience in installing, technical troubleshooting and fixing desktops, printers, laptop, and other computer periphera
Work location will be remote work until further notice On-site training attendance is required for two weeks Work hours: between the hours of 7:00 AM and 4:15 PM EST; M-F Responsibilities Installs and configures applications and other supported software packages Performs basic troubleshooting and triage of computers via remote computer access and phone Resolves routine issues and problems related to hardware and software Creates tickets for all problems called into the Technology Helpdesk Quick