•Fort Lauderdale, Florida, USA
POSITION SUMMARY: The Tier II Software Support Specialist is a crucial member of the IT support team, responsible for providing advanced technical assistance to end-users within the organization. This role involves troubleshooting complex software and hardware issues, resolving technical challenges, and ensuring the smooth operation of IT systems. The Tier II Software Support Specialist possesses a deep understanding of IT infrastructure, applications, and network configurations, allowing them t 