This role will be responsible for implementing and providing guidance on specific features associated with Salesforce Service Cloud Einstien and Digital Engagement products. This includes Einstien Case Classification, Case Routing, Bots, Article Recommendation, Reply Recommendations and Next Best Action. Responsibilities Translate business requirements into well-architected solutions that best leverage the Salesforce.com platformParticipate in technical design sessions; develop detailed technica
Job Description 10+ years proven work experience in software engineering BS degree in Computer Science or Engineering or equivalent experience Experience in hands-on development and troubleshooting on embedded targets Solid programming experience in C and C++ a must, python experience a plus Proven experience in embedded systems design with preemptive, multitasking real-time operating systems Familiarity with software configuration management tools, defect tracking tools, and peer review Exce
