21 - 28 of 28 Jobs

MSP L3 Remote Desktop Support Technician

Ledgent Technology

San Francisco, California, USA

Full-time

MSP L3 Remote Desktop Support Technician Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $75k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infr

Service Desk Manager (ConnectWise/ITIL)

OSTechnical

Tustin, California, USA

Full-time

Service Desk Manager (ConnectWise / ITIL) Job Summary: We are seeking a highly organized and experienced Service Desk Manager to lead our small IT support team, manage day-to-day operations using ConnectWise, and ensure IT service delivery adheres to ITIL best practices. Manage the daily operations of the IT Service Desk, including staff supervision, ticket management, and performance reporting.Oversee the use and configuration of ConnectWise PSA to streamline support workflows, automate process

Director of Service Delivery

Korn Ferry

Providence, Rhode Island, USA

Contract

We have partnered with our client in their search for a Director of Service Delivery. Responsibilities Lead and manage the Service Delivery, Project Services, and Support Desk teams (e.g., Tier 1-3, NOC, Field Services, Project Engineers). Define and implement delivery strategies, processes, KPIs, and SLAs to ensure world-class service and support. Oversee the execution and quality of onboarding, project delivery, and ongoing managed services engagements. Establish scalable workflows using th

DB2 LUW DBA

iTek People, Inc.

Texas, USA

Contract

Hi All, We have an urgent requirement for DB2 LUW DBA Location; Austin, TX(Remote) Duration;long Term contract Job Description; DB2 z/OS and DB2 LUW Administration skills (Installation, configuration, Tuning, Monitoring, etc.) Familiar with DB2 products like DB2 CONNECT (Installation and configuration), IBM DB2 replication products like Infosphere / CDC tools IBM DB2 Tools and other ISV tools for DB2 Products Installation & Configuration Data Handling w.r.t. PCI / PII compliance and associat

Senior System Engineer

Top Prospect Group

Springfield, Massachusetts, USA

Full-time

If you're a hands-on problem solver who thrives in dynamic environments, we have the role for you become our next Senior Systems Engineer. Direct Hire or Contract to Hire FT 125-145K Hybrid/Remote- Looking for someone in the New England arear that would be able to come onsite if the situation needed otherwise would be remote. MSP experience a big plus Skills: Windows, Office 365, Active Directory, PowerShell, Firewalls, Networking, Meraki/Aruba, VMWare, Hyper-V, Tier3 support. We re looking fo

Experienced IT Support Engineer

Gam Information Systems

Colts Neck, New Jersey, USA

Full-time

About the Role: We re seeking a highly skilled Experienced IT Support Engineer to join our team and play a critical role in supporting and maintaining our clients and internal IT systems. This role requires hands-on expertise across Microsoft 365, Windows domains, networking, cybersecurity, backup solutions, virtualization, and physical security technologies. You ll work closely with both technical and non-technical teams to ensure smooth operations, secure environments, and top-notch service d

Senior Systems Engineer

ITS Technologies, Inc.

Toledo, Ohio, USA

Full-time

ITS has a client in the Toledo, OH that is seeking a Senior Systems Engineer. This is a direct hire position with full benefits including 401k. Essential Duties & Responsibilities Evaluation of this position is based primarily on performance of the following essential functions, which include, but are not limited to: Serve as the highest level of escalation for complex technical issues from Junior and Systems Engineers. Architect and implement infrastructure solutions including network design,

Help Desk Tier I&II

QCI/Quandrant, Inc.

Chantilly, Virginia, USA

Full-time

Help Desk Tier I&II Chantilly, VA MUST: Experienced Help Desk Tier I&II 3 - 5 years of Help Desk Tier I&II Support 3 - 5 years of Remote Troubleshooting is required 1+ years working for a Commercial company (Non Govt) or Managed Service Provider (MSP) 2 years experience installing, upgrading, repairing, moving and replacing servers, desktops, laptops and peripherals Remote Management / Monitoring (RMM) applications; Proficient with Autotask, Datto RMM, Datto Backup Systems, Microsoft 365, Son