•Charlotte, North Carolina, USA
Description Provide Tier 1 and Tier 2 support for macOS and Windows-based systems, both remotely and on-site.Deploy, manage, and troubleshoot macOS devices using JAMF Pro.Maintain Windows 10/11 endpoints, Active Directory accounts, and group policies.Set up, configure, and support Cisco networking devices such as switches, access points, and routers at a basic level (e.g., VLANs, port configs, connectivity).Support enterprise software tools including Microsoft 365, VPN, collaboration platforms,