service desk analyst Jobs in 20006

1 - 20 of 36 Jobs

Junior Application Service Desk AnalystJob Title - Junior Application Service Desk Analyst

Tria FederalCompany Name - Tria Federal

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Vienna, Virginia, USA

Full-time

Hybrid Vienna, VA Full TimeActive Secret Clearance * * ship and the ability to obtain and maintain the clearance level stated above are required for this specific opportunity. Tria Federal (Tria) is unable to sponsor at this time. Who We Are: Tria Federal (Tria) is the premier middle-market IT and Advisory services provider delivering digital transformation solutions to Civilian, Defense, and Intelligence agencies across the federal sector. With a future-forward vision and a mission rooted in

Mid-level Cyber Incident Management/Service Desk AnalystJob Title - Mid-level Cyber Incident Management/Service Desk Analyst

PeratonCompany Name - Peraton

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Arlington, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Service Desk AnalystJob Title - Service Desk Analyst

Arnold & Porter Kaye Scholer LLPCompany Name - Arnold & Porter Kaye Scholer LLP

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Washington, District of Columbia, USA

Full-time

The Information Technology Department of Arnold & Porter has a Service Desk Analyst opening in the Washington, DC office working the following shift: 12:00 p.m. to 8:30 p.m. Monday through FridayThe Service Desk Analyst is responsible for providing exceptional customer service and support to the firm and clients of the firm. Responsibilities include but are not limited to: Providing end-user support services, troubleshooting assistance, and problem resolution via telephone, remote desktop conne

Cyber Incident Quality Assurance/Quality Control Service Desk Analyst / Active Top Secret clearanceJob Title - Cyber Incident Quality Assurance/Quality Control Service Desk Analyst / Active Top Secret clearance

PeratonCompany Name - Peraton

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Arlington, Virginia, USA

Full-time

Service Desk Analyst L1Job Title - Service Desk Analyst L1

HMG AmericaCompany Name - HMG America

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Reston, Virginia, USA

Contract, Third Party

HMG America LLC is the best Business Solutions focused Information Technology Company with IT consulting and services, software and web development, staff augmentation and other professional services. One of our direct clients is looking for Service Desk Analyst L1 in Reston, VA and NYC. Below is the detailed job description. Title: Service Desk Analyst L1 Location: Reston, VA and NYC Job Description: Primary Skills Graduate with Minimum 3+ years of experience in service Desk Excellent com

Service Desk AnalystJob Title - Service Desk Analyst

Phoenix Technology Partners, LLCCompany Name - Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Cyber Incident Response Analyst - Service Desk / Active Top SecretJob Title - Cyber Incident Response Analyst - Service Desk / Active Top Secret

PeratonCompany Name - Peraton

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Arlington, Virginia, USA

Full-time

System Operations Service Desk (SOSD) Deputy Manager - Must have an active Secret clearanceJob Title - System Operations Service Desk (SOSD) Deputy Manager - Must have an active Secret clearance

Epic Systems, Inc,Company Name - Epic Systems, Inc,

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Arlington, Virginia, USA

Contract

Must have an active Secret clearance and be able to obtain a TS/SCI clearance and DHS Suitability Job Title: System Operations (SysOps) Service Desk (SOSD) Deputy Manager Work Location: Arlington, VA Epic Systems is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment, including introducing new cyber capabilities to address emerging threats. Epic is seeking a System Operation

Deputy Service Desk Manager - Active DOD SecretJob Title - Deputy Service Desk Manager - Active DOD Secret

Prism, Inc.Company Name - Prism, Inc.

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Arlington, Virginia, USA

Full-time

PRISM seeks a driven and experienced Service Desk Manager to lead our team in providing exceptional technical support to our internal users. You will be responsible for overseeing the service desk's day-to-day operations, managing a team of technicians, and ensuring that our service desk processes are efficient and effective. Responsibilities: Manage and lead the service desk team, including performance evaluations, coaching, and development.Establish and maintain high standards for customer ser

IT Service Desk Supervisor - Full-Time Only - HybridJob Title - IT Service Desk Supervisor - Full-Time Only - Hybrid

Stone SearchCompany Name - Stone Search

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Washington, District of Columbia, USA

Full-time

Our client, a law firm located in DC, is seeking an IT Service Desk Supervisor who will be responsible for managing the day-to-day operations of the service desk. Responsibilities Include But Are Not Limited To Managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient mannerSupervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide high-

IT Service Desk SupervisorJob Title - IT Service Desk Supervisor

Arnold & Porter Kaye Scholer LLPCompany Name - Arnold & Porter Kaye Scholer LLP

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Washington, District of Columbia, USA

Full-time

The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager. Responsibilities include but are not limited to: Managing the day-to-day operations of the ser

Service Desk Team LeadJob Title - Service Desk Team Lead

PeratonCompany Name - Peraton

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Washington, District of Columbia, USA

Full-time

Service Desk AgentJob Title - Service Desk Agent

PeratonCompany Name - Peraton

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Washington, District of Columbia, USA

Full-time

Service Desk TrainerJob Title - Service Desk Trainer

PeratonCompany Name - Peraton

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Washington, District of Columbia, USA

Full-time

Tier 1 Service Desk TechnicianJob Title - Tier 1 Service Desk Technician

KBRCompany Name - KBR

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Springfield, Virginia, USA

Full-time

Title: Tier 1 Service Desk Technician KBR is seeking a Tier 1 Service Desk Support Specialist to support government customers in the Washington Metropolitan Area. Provide technical support to organizations internal users of desktop applications and hardware. Answer questions related to procedures, transactions, system status, interacting with network services and application developers in order to restore service, usability, and identify problems. Responsibilities Answer questions related to

Service Desk TechnicianJob Title - Service Desk Technician

AAC IncCompany Name - AAC Inc

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Vienna, Virginia, USA

Full-time

Serve as the initial point of contact and resolution for IT related incidents and requests. Accept and document customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interface directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicate via phone, email, and instant messaging with end users and technicians. T

Jr Service Desk TechnicianJob Title - Jr Service Desk Technician

AAC IncCompany Name - AAC Inc

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Washington, District of Columbia, USA

Full-time

Serves as the initial point of contact and resolution for IT related incidents and requests. Accepts and documents customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interfaces directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicates via phone, email, and instant messaging with end users and technicia

Service Desk, Desk Side Support AgentJob Title - Service Desk, Desk Side Support Agent

Navigant ConsultingCompany Name - Navigant Consulting

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McLean, Virginia, USA

Full-time

Job Family : User Support Travel Required : Up to 10% Clearance Required : None What You Will Do : Essential Job Functions Technical Support - InternalProvide in-office 1st and 2nd level Deskside IT support to the Guidehouse offices in McLean, VA, Arlington, VA and Rockville, MDTroubleshoot and resolve hardware, software, application, network, user access, or related issuesCreate tickets and document all activities in helpdesk ticketing systemsEscalate more complex problems or unresolved issues

Service Desk LeadJob Title - Service Desk Lead

AAC IncCompany Name - AAC Inc

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Vienna, Virginia, USA

Full-time

Provides daily supervision and direction to service desk staff who are responsible for phone, email and in-person service desk support in the areas of standard desktop applications, troubleshooting hardware/software, workstation builds, printer problems, network, and systems support. Oversees the service desk operations, systems, tools, policies, procedures, and practices and creating and managing work schedules, and ensuring staff adhere to process and policy requirements. Serves as the Inciden

Service Desk/NOC SpecialistJob Title - Service Desk/NOC Specialist

AAC IncCompany Name - AAC Inc

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Vienna, Virginia, USA

Full-time

Provide 24x7x365 phone, email and in-person customer support to users in the areas of email, standard Windows desktop applications and customized applications. Perform first-line support to determine service interruptions for desktop hardware, peripherals, and software applications. Monitor network and datacenter to ensure functionality and availability. Escalate unresolved problems to expedite resolution. This position is full-time on-site and is deemed essential personnel. Requires a high scho