service desk analyst Jobs in chicago, il

1 - 20 of 21 Jobs

Service Desk AnalystJob Title - Service Desk Analyst

Innosoul incCompany Name - Innosoul inc

•

Remote

Contract, Third Party

Job ID: NC-735849 Remote Service Desk Analyst with helpdesk, software/hardware issue resolution, ServiceNow, Active Directory, CITRIX, PM, and Security experience Location: Raleigh, NC (NCDOT) Duration: 12+ Months ** DOT WILL NOT ship their equipment. Candidate will be required to use his/her own equipment until he/she is working onsite full time. The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. The candi

Service Desk AnalystJob Title - Service Desk Analyst

Phoenix Technology Partners, LLCCompany Name - Phoenix Technology Partners, LLC

•

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Service Desk Analyst IIJob Title - Service Desk Analyst II

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

•

Remote or Scottsdale, Arizona, USA

Contract

RESPONSIBILITIES: Kforce's client is looking to add a Level II Service Desk Analyst to their team. This is a 100% remote position - working hours are Eastern Time Zone. This is for an 8:00pm to 3:00am shift. Summary: The Service Desk Analyst II provides frontline support and incident diagnosis for client's applications, endpoints, and infrastructure. You will act as a single point of contact for end users, triaging and documenting inbound interactions, and managing ticket routing and incident r

Service Desk AnalystJob Title - Service Desk Analyst

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

•

Remote or Los Angeles, California, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in Los Angeles, CA. Overview: The Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. This role works in collaboration with leadership to understand IT objectives and goals to align with the organization vision. The Analyst must stay current with best practices regarding IT standards, guidel

IT Service Desk Tier 1 Technical SupportJob Title - IT Service Desk Tier 1 Technical Support

INSPYR SolutionsCompany Name - INSPYR Solutions

•

Westmont, Illinois, USA

Contract

Title: IT Service Desk Tier 1 Location: Westmont, IL Duration: Contract to Hire Compensation: $25-28/hr Work Requirements: , Holders or Authorized to Work in the US Job Description: Teammates will utilize TeamViewer to deliver remote user support services and work with the Ivanti ticketing system to address Incidents/Service Requests. Teammates will answer technical support calls, work/prioritize tickets accordingly, and collaborate and work with other staff and vendor support resources to reso

IT Service Desk Tier 1 Technical SupportJob Title - IT Service Desk Tier 1 Technical Support

INSPYR SolutionsCompany Name - INSPYR Solutions

•

Westmont, Illinois, USA

Contract

Title: IT Service Desk Tier 1 Location: Westmont, IL Duration: Contract to Hire Work Requirements: , Holders or Authorized to Work in the US Job Description: Teammates will utilize TeamViewer to deliver remote user support services and work with the Ivanti ticketing system to address Incidents/Service Requests. Teammates will answer technical support calls, work/prioritize tickets accordingly, and collaborate and work with other staff and vendor support resources to resolve issues. This positio

IT Service Desk ProfessionalJob Title - IT Service Desk Professional

Tranzeal, Inc.Company Name - Tranzeal, Inc.

•

Remote

Contract

Job Title: IT Service Desk Professional ILocation: Malvern, PA / Remote SkillsSix months of related experienceA combination of experience and/or technical certifications may be considered in lieu of the educational requirementsKnowledge of computer, printer, and network troubleshooting and installation proceduresDemonstrated ability to diagnose and troubleshoot Microsoft productsDemonstrated ability to solve issues with healthcare/clinical applicationsCommitment to client's values of Service Exc

Service Desk Support, Tier 2 (Remote)Job Title - Service Desk Support, Tier 2 (Remote)

Irvine Technology Corporation (ITC)Company Name - Irvine Technology Corporation (ITC)

•

Remote or Phoenix, Arizona, USA

Contract

Service Desk Support, Tier 2 (Remote) We have an immediate need for a contract Service Desk Support, Tier 2 to join an environmental services industry leader. The Service Desk Support, Tier 2 provides frontline support and incident diagnosis for the organization s applications, endpoints, and infrastructure. You will act as a single point of contact for our end users, triaging and documenting inbound interactions, and manage ticket routing and incident resolution with other IT resources. Locatio

Service Desk ManagerJob Title - Service Desk Manager

Top Prospect GroupCompany Name - Top Prospect Group

•

Remote or Hanover, New Jersey, USA

Contract

If you re passionate about service excellence and skilled in managing contact center teams, we want to hear from you! Contract to Hire-Must be able to convert to W2 Full Time- Mon-Fri Hybrid/Remote Great Benefits + Bonus for Perm! $65/hr ServiceNow, Major Incident Management, manage team, escalations We are seeking a highly motivated and experienced IT ServiceDesk Manager to oversee and optimize our Contact Center Operations. The Service Delivery Manager will be accountable for break/fix esca

Service Desk AgentJob Title - Service Desk Agent

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

•

Remote or Los Angeles, California, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Agent in Los Angeles, CA. Duties: * The Service Desk Agent is responsible for supporting inbound tickets and phone calls to clients and triage needs to higher level engineers as required * Provide Tier 2 level support, including level 1 escalations for workstations, servers, virtualization, printers, networks, and vendor specific hardware and software * Responsible for supporting the end user community at the clinic locations

Service Desk Technician - Bilingual Dutch/EnglishJob Title - Service Desk Technician - Bilingual Dutch/English

LogicalisCompany Name - Logicalis

•

Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & DUTCH ** Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Of

Service Desk Technician - Bilingual Spanish/English (TIER 1)Job Title - Service Desk Technician - Bilingual Spanish/English (TIER 1)

LogicalisCompany Name - Logicalis

•

Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & SPANISH * Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, O

Service Desk Support Engineer( FTP and Message Way) -- > RemoteJob Title - Service Desk Support Engineer( FTP and Message Way) -- > Remote

Millennium Global TechnologiesCompany Name - Millennium Global Technologies

•

Remote

Contract

Job Title: Service Desk Support Engineer Location: Remote Job Title: Service Desk Support Engineer Job Description: Note: Prior experience in the insurance industry will be considered a significant advantage. Job Overview: We are seeking a dedicated and experienced Service Desk Support Engineer to join our team as a consultant. This role will primarily involve providing critical support services to a leader in the insurance industry. The Service Desk Support Engineer will be responsible for

Help desk/ IT support/ Desktop Support/ Service Desk LeadJob Title - Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLCCompany Name - Comtech LLC

•

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana

Salesforce System Analyst- ( CPQ, Service Cloud, Sales Cloud )Job Title - Salesforce System Analyst- ( CPQ, Service Cloud, Sales Cloud )

SVK Technology SolutionsCompany Name - SVK Technology Solutions

•

Remote

Contract, Third Party

Role: Salesforce Business Systems Analyst ( CPQ, Service Cloud, Sales Cloud ) Location: Remote Responsibilities: Team orientation, motivation, and alignment toward project goals.Build strong demo capabilities and perform demos for the customers.Change Management Support to the project including sharing best practicesDefine and develop Go-To-Market approach, collaterals, and customer presentations in collaboration with LOB Leader, Sales, and MarketingTimely escalation of project risks and resolut

JSM Admin/Analyst (Jira Service Management (JSM))Job Title - JSM Admin/Analyst (Jira Service Management (JSM))

GreyMatter SolutionsCompany Name - GreyMatter Solutions

•

Remote or Brazil, Indiana, USA

Contract, Third Party

Client is implementing Jira Service Management (JSM) applications and further extending JSM functionalities and other Atlassian product-based solutions to provide additional services to client users. Atlassian Administration, Atlassian project configurations and enhancements, and platform support will be based on client requirements. Vendor is providing two resources on a Time-and-Materials ( T&M ) basis to help client to design, build, test, and deploy Atlassian-based integrated solutions and